I must write a review for the team at Mold Zero, and the company's owner, Brandon. The majority of…read morepeople aren't familiar with the extent to which moisture intrusion can wreak havoc on one's life, in the event that mold begins to grow. Brandon and his team understand the importance of rapidly drying out any moisture-related issues, and preventing mold growth from ever occurring in the first place. Living in the state of Florida, you've likely (consciously or otherwise) already become aware of how humidity and moisture can impact your home's drywall and foundation. Protecting your health by maintaining the sanctity and structural integrity of your home is hopefully of importance to you, and if so, add this company to your contact list, and give them a call at the first sign of trouble popping up. Resolving issues like these early will ultimately prove to be a wise investment that will save you a lot more in the end. And you don't want to rely on someone who doesn't know what they're doing to get the job done right the first time. Brandon and Mold Zero know what's up.

Anthony and Randy were excellent to work with--professional, knowledgeable, and very responsive…read morethroughout the entire process. They explained everything clearly, followed through on what they promised, and made a stressful situation much easier. I highly recommend Anthony, Randy and Mold Zero for mold remediation.

I just wanted to leave a review of my good experience of my phone call with Jenni from mold…read moremasters. I saw a targeted advertisement on my words with friends game this morning, and normally, I wouldn't even contact anything that is directly advertised to me. But, as I told Jenni, I felt like it was meant to be, for me to call them. I had a very good experience with her and felt that she was knowledgeable and caring. They are coming out tomorrow for inspection and air sampling, and Tuesday and I will update my review at that time. ******** Update: the specialist, John, came in and made us feel very comfortable about the process. All my interactions with this business, from the time I called Jenni, to my interactions today, were so positive, which is not something I get from all companies I deal with on a regular basis. I felt empowered to make good decisions about what needs to happen next with our home. Samples were sent to the lab. The good news is, he didn't see or smell any mold. It was $295 for the hygrometer and lab testing visit. They also offer free demos but we decided to go directly to the appointment. I was able to choose from a variety of immediate appointments, and he arrived, on time, the very next day after I spoke to the owners. I was very impressed with that. I would highly recommend this company. I can tell they have integrity and I felt confident to hire a reputable local (Tampa Bay) business. There was no upswell, no sale tactics. Anyone that knows me, knows that I write simple, honest reviews and am not swayed by people, big or small companies and I'm just a regular retired housewife who doesn't have a business to represent or a horse in the race, as the saying goes. So when you read my reviews you get my honest initial impressions and further assessments. Thank you for reading. Will update as things unfold and we get lab reports back.

I can not speak highly enough of mold masters. I called them on a Thursday and they came out that…read moreFriday morning. The worker they sent out was professional, knowledgeable, and kind. He knew exactly what he was doing and what to look for. He answered all of my dumb question right away. Mold masters deserves every 5 star review they have.

If you would like to use this company, rest assured, they will try and use every penny of your…read moreinsurance money for their repairs. Not only did they overcharge for their services but they used my condo for repairs to common areas as well as eating their lunch and using the rest rooms. I complained but it was ignored. What they did was such an over reach and took so long that you just have to decide that they were squeezing every penny they could from the insurance. For a job that should have been five to ten thousand dollars they charged $30,000. They arrived and over promised and under delivered. No stars. Use another company.

STAY AWAY--SHODDY, INCOMPLETE WORK AT PREMIUM PRICES! House still holding moisture 30 days after…read morecompletion, and NO accountability. The disaster after the disaster. After Hurricane Helene hit and flooded our home, my wife and I were in need of pro remediation fast. To their credit, Master Restoration was the first to call us back. Having gotten their name on recommendation, seeing their positive reviews, and verifying they were licensed and insured, we decided to hire them. Although their price was extremely high compared to competitors, we believed we would be getting thorough, premium service by a respected, established local company. How wrong we were. Right out of the gate, we were blindsided by their refusal to remove our glued-down engineered wood flooring. Apparently they only include easy-to-remove laminates and floating tile. No price adjustment to their flat rate was offered as compensation, leaving us to seek out another vendor for that, at additional expense. Once the contract was signed, we also discovered our main contact wouldn't return calls or texts unless prompted by his superiors, forcing us to repeatedly contact the main office to inquire about the schedule and project status. On two occasions, he did assure me that permits for the work were being secured through the city on our behalf. Next, we realized each phase of the project was apparently being farmed-out to unknown subcontractors, who performed substandard work without adequate supervision or any follow-up inspections by the company. They would show-up at our home without notice, forcing us to reschedule them at more appropriate times. No HEPA air scrubber was used during the process. They did the four-foot drywall cutout, but we later noticed some insulation was still left in place, as well as inconsistency with door and window frame removal. Kitchen cabinetry wasn't handled properly, with floor-to-ceiling sections cut in half, rather than removed at the crown. The plumber they hired didn't even have a part to cap the water line when disconnecting the fridge! The so-called "sanitization" phase would be laughable if it weren't so abysmal. Instead of checking to make sure the house water main was turned on, the team attempted to use a dribble of water from an open interior pipe to mop the floors. When that failed, they asked me if they could use the black contaminated water from our storm-damaged swimming pool! I refused, of course, and then they finally checked the water main and turned it on. Even with fresh water, the clean-up was nothing more than pushing a dirty mop around without any cleansers, resulting in cloudy, soiled floors still caked with drywall dust. Then came the "dry-out" phase--shamefully lacking in industry-standard protocol. One dehumidifier was brought in to cover 2500 sq ft, along with a handful of air movers. They were left in-place for five days, which we were led to believe would be more than adequate. Apparently not. When the team returned, they appeared to take a couple of moisture readings, which seemed to be below the 15% mark, as required. I watched as one team member fumbled with a moisture meter, pushing buttons until the reading looked good. I have since learned he may have been "fooling the meter", by choosing hardwood mode instead of the appropriate soft wood mode for the beams. Thirty days out, readings reveal the moisture is still far from gone, remaining saturated between 28-36% in certain places, leaving us at risk. Lastly, we were promised by contract a complete post-remediation report with photos to be furnished to FEMA and our insurance carrier. To date, we have not received the report, and Master Restoration has failed to respond to our queries about its status, as well as the status of the city permits or the PRV mold report required per their license. Now we are faced with the unpleasant prospect of paying EVEN MORE MONEY to another, more reputable company to complete the work. Do yourself a favor, and PASS ON MASTER RESTORATION!

SOLID 5 STARS! This…read moreherewith is the chronicle of me, Peter the Pathetically Proud Pedant. Bright was the morning and high my heart when i set forth to fight the Mad Mold Monster, where events eventually eventuated as I shall now sing. Always anxiously alliterating with world weary wisdom and surprisingly superior sagacity I strove to complete this outrageously odiferous odyssey. Classic Restoration accompanied me on this quest. With Guido's gifted guiding and Karoline's Cagey calculating the Mad Mold Monster was defeated. Now since my furiously flying fingers are suffering from calamitous catastrophic cramp I will veto vociferous vocabulary and tell the tale. Whew! Sagas are hard work! My dishwasher leaked water and it got underneath my floor. Before replacing the floor I was told I need mold remediation. I hired a company to do mold testing and the results were positive for mold spores and a protocol was written. I got estimates from several companies that specialize in mold remediation and was dismayed at the various prices I was quoted. These ranged from $8,000 - $14,000 dollars since it would require tearing out and replacing walls and cabinets. Guido from Classic Restoration to the rescue! Guido informed me that before tearing apart my condo, I should have the flooring in the affected area removed to see exactly what the damage was. This made sense to me and Classic Restoration got the job. After removing the floor Guido determined that HEPA air cleaning, bacteria wipe down of the whole condo, and Bacteria bombing should solve the problem. The cost for these services came to $2,650! This is 1/3 of the lowest price quoted me by the other companies. I cannot thank Guido (& Karoline) enough for their honesty, hard work, and fair prices!

Guido and Karoline really helped rectify a horrible home situation that was a health hazard caused…read moreby the previous home owner. Their staff assessed, treated our recently purchased home, and remodeled properly and beautifully. We recommend Classic Restoration and Reconstruction to anyone who needs to build or restore their home! Lisa G

DO NOT USE THIS COMPANY. all they do is take your money and don't come to fix the problems. I have…read moreno issues with the workers they do a decent job. But the business staff is horrible, I started my claim in September 2025. They started out great but after they took my insurance check for 16000 they disappeared I called repeatedly and was told I needed to pay an additional 1200 which I promptly paid. Then no work. I received another check which I refused to pay until work is completed and they no showed. I finally got them to come back and do some work. Then they disappeared again. I am a senior citizen. I just feel like they're taking total advantage of me like I said the workers are great.it's the staff. All they care about is getting money and then leaving you sitting here in my house tore up my wife is close to 80. I'm close to 80 and we're stumbling and falling all over a thing and they refused to come and do their job even though I got a check for them they want the check ,I refuse to give them a check. I think Better Business Bureau should consider their rating if they have a rating at all thank you very much. hope you don't get stuck with these people like I did. It was my choice. I made a poor decision on hiring these people. I hope this helps you make up your mind to never hire these people again. I believe I'm gonna call all the TV stations. Tell them my story how they abuse, a senior citizen who is willing to pay whatever it took to get their house back in order. Have a good weekend.

I would like to offer some advice if you choose DRP. Very VERY important! Verify your coverages…read morewith your insurance before signing any contracts. I cannot stress this enough! We did not have a particular coverage and ended up having to shell out quite a bit of money. Another item you may want to consider is hiring your own contractors to do the rebuild. Our insurance carrier barely covered the rebuild amount. We were able to get more than one quote to afford our rebuild. Also, we were able to complete our rebuild much faster by hiring our own contractors. DRP did a good job with the water mitigation work and cleaning up the mess. If your insurance covers all their fees, by all means go with them because they do good clean up work. I am sharing our experience in my review due to lack of insurance coverage. Not their problem, but it could help save you some money by verifying coverages with your insurance company first.