We contracted with Groundworks to accomplish a lift and stabilize our house, which is between 4"…read moreand 51/2 out of level. The job was described in detail. We were told that the downstairs room, with a concrete floor, would have small holes that may need to be puttied. They did not say, at that time, that the inside stairs would need to be pulled out.
After the job started, they showed me how there were existing piers that they would need to cut off at the top to accomplish the lift. They said that those original piers would still help with the horizontal integrity and their piers would stabilize the vertical movement. That they would re-attach the original piers after the lift.
They took out the concrete exterior steps and estimated $12,000 to rebuild them after the lift, a change order.
They asked if it was ok to put the back wall piers inside of the wall, because they were worried about the dirt collapsing in on them. The holes are big, roughly 2' (or more) in diameter. There are at least 5 big holes in the downstairs room, and also some, at least 3, on the downhill outside.
They also pulled out some asphalt in the driveway, at our request.
Then I got the call that they ran into too much concrete from the original foundation and could not accomplish the job.
At our request, they worked one more day. I've asked for a plan going forward. They didn't even try to convince us to be happy with just stabilizing. I then told them that I'd like them to just put it back, as close to how they found it as possible. For 2 weeks, I've been waiting for some kind of proposal of what to do going forward. I do want to accomplish the lift, have waited 30 years to do this. At this point, we just want them to clean up the job side, fill up the holes in the floor and outside, possibly rebuild the back steps.
We are extremely disappointed. Every day I cannot rent this space is a loss.
At this point, the communication could not be worse. We have called and texted, have gotten almost no response.
