Yellow Cab Taxi is the Gold Standard of taxis in Yavapai County! They should always be your first…read morechoice when you need a ride. As a disabled person, I have had to rely on taxi service for a few years now. After trying a few other companies, I was grateful that I found Yellow Cab! Their cabs are always clean, the drivers are always so polite, helpful, and respectful. Not to sound too mushy, but Yellow Cab is very much like riding in a limo (I'm not exaggerating). They use minivans, which I'm sure could accommodate multiple people if you & your party want to go downtown, or out for dinner and/or drinks anywhere in the Quad-Cities, but don't want to deal with finding parking. If you are planning on drinking alcohol when you go out, you know that the safest and most affordable way to travel is by taxi. The interior is so comfortable, and the music they usually have on (at a reasonable volume, not blaring loud) is relaxing. The drivers are so nice and very professional. Ken, Ty, and Autumn are the nicest people I've ever met in Prescott, and I've lived here for over 9 years now. The drivers go out of their way to be helpful, too. They always load up my groceries into the cab, then unload them right on my doorstep, which is so extremely helpful! When I need to bring my walker, they always load and unload it for me. When I arrive home at night, they always wait in the driveway to make sure that I get inside my house safely. The customer service just cannot be beat! As for knowledge of the area, they know their way around Prescott like the back of their hands :) They know the fastest routes, so you don't need to worry about being driven around in circles (like some other companies, which are now out of business, used to do to me to ring up a higher fare). I know they cover the entire Quad-City area, not just Prescott, so if you're looking for a clean, comfortable, and pleasant ride anywhere in the Quad-City area (and beyond, if desired), Yellow Cab Taxi should be your first choice. I know that it will always be mine! I wish I could give them 10 stars because they definitely have earned them!

I booked Yellow Cab Taxi for my granddaughter for a ride in Prescott. The driver arrived on time,…read moreand was very pleasant. Ken was very helpful suggesting pick up times for the local GROOME Transportation. He also helped with my payment online. Will definitely use again. My granddaughter said the driver was very personable and was a good driver.

lied about not being able to find a patient who needed a ride home. After the second call I told…read morethe guy who answered I would report it to the State and he said "Thank you". So he underestimated the amount of time I have to do this and how easy it is to report to the State who oversees their licensing. So if you also run into this issue go to the ADOT webpage under " Taxi, Livery and Limousines" and file a complain. These companies are not allowed to abandon faires. So to the guy who instead of resolving the issue gave me a "Thank you." I would like to say shame on you for lying to and abandoning an elderly gentleman.

Monica and Pam are great! Needed a cab service that was dependable and ran 24/7 for business in…read morePrescott and catching an early flight, driving to several client locations. Etc... You can always depend on these ladies who showed up quickly, made me feel comfortable and were always on time. I'm a business traveler and if you need dependability in a taxi service, be sure to call Monica and Pam at Tri city Cabs! They're the best!

Great experience from start to finish! Needed a late pickup at Groome Transportation Home Office to…read moremy home, called a few days before and then an hour before. Driver was Karen, super professional, friendly, on time. Recommend!

Terrible service!! Has never gotten me to my appointment on time!! Scheduled 2 weeks in advance but…read morestill terrible service!!!! Do not use!!!

Laurie is fabulous! She came all the way out to Crossroads ranch on her day off for us!…read more Her car is immaculately clean. She is professional and personable. I highly recommend.

Had a hard time getting a cab from Prescott to Prescott valley on a weekend night. They came…read morethrough.

Honest family business- these guys are awesome! It's a call…read moreyou make, not a button tap, but they dispatch their drivers quickly and no complications like Uber/Lyft. Thanks AZ ACE :)

Terrible. I scheduled a pick up at 10:30 this morning. At 10:25 i called just to make sure. He sd…read morehe's on his way. He called back to say it'll take him 15 min to get to me. I said you're just leaving now? It takes 20 min to get to Groome we're not going to make it. He thought pick up time was for 10:50 which was a total BS, how can you make a mistake on time . That's a critical information especially we're trying to catch a plane. Then he asked me" what do you want to do"? No apology. Never use this company, communication was bad, everything was bad!

We went to a RUSH concert last month at US Airways Center for our anniversary. At the last minute…read morewe decided to price a car and driver to get us to the show. Rhonda was excellent at arranging a driver and nice car for the two of us with a short notice. The price was moderate and fair enough for having a reliable, smooth, clean and private car with a driver who would get us safely home after drinking a bit at the show. We got lucky to get a smaller sedan for the lower price than a LIMO and we got a very cool man named "Jack" who safely got us to our concert destination in Phoenix from remote Wilhoit. Our pickup and drop off location puts us on the remote two lane highways via Wickenburg for the drive to Phoenix. We spent three hours with Jack and we had the smaller sedan with no privacy. We had the larger sedan that stretched with privacy and shut off from the driver the last time we took a ride with Executive Transportation and the ride was pretty quiet and seemed longer. Both drivers were professional both cars were nice and we enjoyed our rides the two times we've used this company. Must say that we will order a smaller sedan and ask for "Jack" when we take our next ride into PHX for a event or show! We had great convo, the ride seemed to go by fast heading to the concert and the ride back to our place felt comfortable resting/sleeping most the way. We really felt at ease on the long stretch through the desert with Jack who also spoiled us with several stops along the way for the restroom and to grab some munchies and drinks. There have been some road changes and new areas of highways including ROUNDABOUTS built so Jack was even more valuable to us as a couple of Cali Kids trekking off to a out of state concert. We even were in territory that a GPS wont even show yet! Right when Jack had met us he handed each of us a card with his cellular number. While in the show Jack phoned to say WHERE he would be to pick us up and he had it all planned pretty well considering we were in a crowd in the HEAT OF THE DESERT! This driver NEVER MADE A WRONG TURN or if he did - we sure didn't know!! ALSO, a special note, the next day our phone rang and it was Rhonda saying we had to pay more. There was a small discrepancy about charging $55 additional for an extra 1/2 hour of overage and a parking fee! After we explained our situation to Rhonda and reviewing what we had agreed to the prior day before we arranged for the vehicle, she did listen! Our bill did NOT change and should not have changed from our original quote and we do appreciate that management took our reasons to not be charged additional into consideration. The ride was priced properly and fair and we had even gone above/beyond the gratuity that was PRE CHARGED giving our driver a decent cash tip. There was no legitimate reason to pop the parking and another 1/2 hour onto our bill once we reviewed the TIMELINE and LOCATIONS and the drivers personal CHOICE to park and have us walk far and several floors which was FINE by us! The 1/2 hour didn't exist and the $20.00 for parking was NEVER mentioned and was NOT part of the original quote/agreement. Communication is vital now and we do speak up when we believe we are being charged inappropriately or getting wrong product or service and not all know how to respond to a customer who tries to reasonably communicate. We had a GREAT time and the ride added to our good memories. Thank you to Executive Transportation for keeping it all sweet! You did the right thing to continue to please a good paying customer and did NOT break your agreement after we all reviewed the situation. We will continue using and referring your company to those we know.

I have not used the Prescott Groome service yet. I did not want to wait and then forget how kind…read moreand courteous, Lori, the lady who answers the phone at the Prescott office was. She answered the phone on the first ring every time, spoke clearly, in English and helped me with all my problems. My face was beet red on the other end of the phone. These are the things she helped me with after multiple calls. If I was staying in Phoenix, how to use their service the next morning. She explained that I needed to get to terminal C and helped me with the website specifics. We are taking a flight to Cabo and I did not want to get to the airport three hours early. Lori updated and sent revised reservations to me several times. My husband disagreed with me and thought that we should get there three hours ahead of time. New phone calls and Lori sent me revised reservations. A week later, my brother called from Prescott and said he would like to pick us up and take us to Prescott the scenic route. Lori helped me put the canceled tickets in my brothers name/number for a one year open reservation; have the service pick us up at his house instead of the Prescott office and still get us to the airport three hours ahead of time. She sent revised reservations again. I would like to thank her for all she did for me and let Groome know what an asset she is to them.

Dear Richard it is sad that you are in a customer service job . You yell at women get mad slam your…read moretablet throw your tablet and smash your finger into and throw a tantrum and say I'll just have to do it the old way. You welcome your customers that pay you and then yell at them a second time . Little do you know what peoples daily problems are and the fact you was yelling and screaming acting like a child to a woman with PTSD and high anxiety. You shouldn't be allowed to even drive back to the Groome in Prescott it should be immediate termination . No Less . So I stopped in the main office and apparently you've been this way for quite a while some time and the office people even know you are the way you are and you still work there . Your a sad man why don't you yell at a man tough guy who likes to make women cry

It took a few calls to work it out, but was able to get picked up at PRC by Ernest…read more Thanks for the good chat in the cab and getting me to my destination quickly!

This company was started by a transportation professional. They are professional and courteous…read more Trustworthy 100%.

Speedy Taxi was prompt, polite and friendly. I've taken cabs in a lot of different cities across…read morethe country and many times the drivers barely speak to you and drive like they are at the Indy 500. Grant was very friendly and driving was safe. He did a great job!! Price was very reasonable, service was safe, prompt and friendly...if I ever need a taxi in Prescott/Prescott Valley again, I will definitely give Speedy a call!!

Horrible service i called for a cab to work. the female driver told me it was going to be 30…read moreminutes after 30 minutes i called back and asked if she was still coming and she answered "I'll be there in 10 minutes". After a hour and a half rolls by i called again and asked how long it would be until the driver arrived. She then hung up on me and would not answer.

I had a bad experience with Fran Albright's cab service. I was waiting for her driver to pick me up…read moreat The Public Taproom on the 4th of July and the driver never actually showed up. Last night, I tried to request a ride home from Wal~Mart and she denied me & falsely accused me no-showing and attempted to charge me a $30 fee for the no-show. Her & her company is unreliable, and has dangerous driving habits like excessive speeding.

I had a bad experience with Night rider last night. A new driver that let's just say should have…read morenot been behind a wheel with what she was on. Long story short I got a call from Fran the owner herself this morning letting me know that this person was fired immediately and sincerely apologized. Fran is awesome and me and my fiancé couldn't be more impressed with the way she handled this. We love Fran, always happy and smiling. AAAA+++++