The motto of every graphic design industry I've been in is: "Can I get that yesterday?"
Hunza provided quality support and customer care from the first call. While another local shop couldn't even get me a quote (even after I met the person in person!), Habib of Hunza had the quote for me, broken down by the next day. I looked into one other printer locally, but Hunza beat them in price by a significant amount, plus, they were literally blocks away.
Our product was an odd size, but they had no problem accommodating us. I even got a tour of the print area to see that they are indeed a professional, well organized shop.
A week went by after I had said we'd have our product (due to internal revisions on the product) and Prizal was flexible and understood the issue. Finally, with product in hand, I rode over on bike and gave them the InDesign file. Rushing at the last minute, I had to put my file on a flash drive, instead of a DVD, but I was helped and out of the office within 10-minutes.
We ran into some print issues of the paper spreading and messing with the offset registration (a combination of factors: going against grain, recycled content paper and paper size). They called me immediately, I came over and judged that the color shift did not merit the wasted paper from increasing the size of the paper.
We also ran into another communications error on when the product was expected, but Habib managed to get in contact with the bindery to get the product to us.
I highly recommend them, I'm certain that if you're company or product isn't as last-minute as ours was, they'll deliver above and beyond their expectations. read more