The Customer service is the reason I give 3 stars…read more They do have bad work issues with Mail delivery when they regular person is out but (there's always a but ya know!!) they will go out of their way to fix any situation from having your mail delivered to someone other than you (they tracked it and got it back) to not getting mail at all. I'm confident in them fixing any issues but there have been plenty and this is why I took 2 stars but they are super nice and friendly and that means a lot for me!!!

Can you please stop dropping off packages that don't belong here. It be great if you could make…read moresure I get mine also!!!!!!!

Full service post office with everything you could possibly need to meet your mailing requirements…read more I just needed a couple of post card stamps. Parking lot was easy enough - it loops around the building counter-clockwise.

Have not had mail personnel pick up mail to go out in 2 days used to come between 12 and 1 pm by…read morethe latest have not picked up in the last 2 days. I called Prince Frederick office and personal said they had till 5 pm to deliver. Didn't know it could run into the next day.

Omg this place is awesome!! The staff is soooo nice a total…read morechange from city life! I felt like the cashier was my family member, she welcomed me and was happy to Help me and told me come back anytime! I almost passed out!! Very small cozy and still had what I needed to mail my package! I was afraid to come to the post office and I was driving by and notice this! It wasn't even on my map gps in my car, a pleasure coming here and I'm definitely a life long customer!!

I visited this post office for the first time today. Customer service was excellent. The agent…read morereally helped me tremendously with getting my passport renewal processed and expedited. I didn't have everything together as it should be but she was more than helpful and had a wonderful attitude. Overall the customer service was above and beyond and I was really pleased because it definitely was not the normal post office experience I've had in the past.

Really good small post office, with lots of home town feel. The postal workers are efficient and…read morefriendly and always remember who you are. You get the feeling here that they are ensuring you get the best rates, and you always leave satisfied!

Poor customer service. I received a certified letter today 4/15/26. The carrier left the notice…read morein my mailbox, however, indicated "delivery attempt made - no authorized recipient available", which is a bold lie. My daughter who is definitely an authorized recipient could have signed for the document, however, the carrier never rang my doorbell, or made ANY ATTEMPT to properly deliver the package. and my doorbell camera can corroborate my statement. This is the third time I have had an issue with certified mail being sent to me was improperly handled by the Mellon Court facility. There is not a sufficient word in the English language to describe how horrible this place is. DO BETTER! YOU ARE HIRED EMPLOYEES REPRESENTING AN AGENCY OF THE FEDERAL GOVERNMENT! You can and should be replaced. My official rating for this facility is less than ONE STAR!

June 6, 2025 The entire Waldorf Distribution Center is…read moreunprofessional, no customer service and rude Starting with Toby Marable, Armana Jones (sprvs), Waldorf mail carrier and unbelievable POSTMASTER John Campbell who do not acknowledge poor behavior. All review for this location is negative This place need investigation on so many level. I wish I could've rated zero

The hughsville post office has my phone number listed as theirs. I have emailed the united states…read morepost office, I have called the 800 number to try and fix the problem with absolutely NO HELP. The phone number listed on the website belongs to me personally, I do not do passports, I do not sell stamps, I am not information for hours of operation. I didnt think Hughsville even had a post office. Does someone know how to remove my number from these people, I will be glad when they go broke.

Standard post office experience. The parking lot is a bit of a mess, and could really use new…read morepavement and lines. The building itself is a bit run down as well, but the employees are usually chatty when I go midday. I'm always helped quickly. They're knowledgeable and patient- one even helped assemble a box for me when I had my hands full. No complaints overall.

Terrible and Unprofessional Service…read more USPS in Upper Marlboro has been incredibly frustrating. I was expecting packages today that were too large for my mailbox, but instead of delivering them to my door, the carrier marked my address as "vacant" and returned the items to sender. I literally saw the carrier in my neighborhood. After calling customer service, I was told this particular carrier marks mail as "vacant" if people don't check their mailboxes frequently. That's absurd and unprofessional. Now I have to wait another day for redelivery, all because of laziness or personal assumptions. Completely unacceptable.

Despite living in the area for over 20 years, this was my first time visiting this post office…read more It's an older building, so it was a little chilly inside. It's also small. Three windows were open and i was out in 20 minutes, despite the line ahead of me. The rep I had was very nice and friendly. I would return.