It's quite evident that this location is relatively new. I only used the drive up atm, but it had…read morethe most high tech machine I have ever seen! The touch screen was very easy and even seemed to be the perfect height, unlike a stand atm. I don't find myself out this way often, but I will definitely keep this location in mind if I'm ever in need.

I've always had quick and easy transactions at that branch. Must be a new crew because they're…read morealways friendly when I'm there.

The staff here is always great and willing to help. They keep plenty of windows open with staff to…read moreassist. If you go in and the computers are down they're still willing to help you. They're not gonna just turn you away. I would highly recommend for business and or personal account accounts to go to old national bank here in Saline.

I have been a Comerica customer since the early 80s. Now that I live in Saline, I am at this branch…read moreseveral times each month. I know the tellers and bank officers, and they know me, my husband and my dog. Yes, I bring my (well behaved) dog inside with me. When we have a more detailed question, Sarah or Roxanne help us out at their desk with paper work such as setting up accounts, notarizing signatures, etc. I feel like I can talk to these people, and they are not just a corporate facade to me. This is very important, because there are times when I have questions that cannot be answered by an FAQ online. I'm definitely a fan of this bank location. :-)

I had my business accounts here for a few years. Everyone I encountered working there was always…read moreextremely professional and accommodating. It's more like an old-fashioned bank than the large, impersonal service available at other banks lately. I've even had the account representative recognize me outside the bank and still be friendly. I think she genuinely enjoyed her job. The only drawback was the lack of other locations. For a business account, I had to make frequent deposits, which became difficult with living further away. I'll always try to keep some of my business with such a professional bank, though!

From the owner: Michigan Commerce Bank offers a complement of services and loan options. Its deposit services…read moreinclude extended drive-thru hours, full-service Saturday banking, safe deposit boxes, drive-up night depository, traveler checks, bank money orders, cashier checks, savings bonds, wire transfers, notary public, signature guarantee services and a full array of checking, savings, certificates of deposit and individual retirement accounts products. Michigan Commerce Bank also serves the financial needs of all types of small to mid-sized businesses. It offers clients loan products, such as construction lines of credit and business lines of credit. The bank also offers a full range of investment products and services, such as stocks and bonds, mutual funds, tax-favored investments and online brokerage.

I like Bank of America! I like how I can use my phone at the atm- it's helped out so many times…read morewhen I accidentally leave my wallet at home! The customer service is amazing. Whenever my account gets compromised, they are so understanding. They help out tremendously and provide me with a new card number to store in my phone so I don't go without cash!

Horrible customer service, called regarding foreign currency ordering, after confirmation, made an…read moreappointment. When I got there the entire staff was confused and wasted 30 minutes of my time and I left with nada. Won't use this branch ever!

Trying to create an account on their website, it says I already have an account. When I try to log…read morein, using the only account number I have ever had, a mortgage account number, it says I am not in their system and to create a new account. Endless loop.

I went into the briarwood chase bank today to see if they had any safe deposit boxes. They told me…read morevery rudely that "they were not opening any NEW safe deposit boxes. I then asked if they could provide me with a chase location that would have availability. Again very rudely, she started suggesting PNC bank and other bank names. I have been a chase bank account holder for over 30 years and have had safe deposit box in NYC branch. Never have I been treated so poorly and rudely.

I am very unhappy with the customer service from MSGCU as I am trying to get a home equity line of…read morecredit! I have a mortgage and loans through them and truly expect much better concern for whether I'm satisfied or not. Initially I was not told the length of time it would require to complete the loan. MSGCU Sterling Hgts office admitted they were not up to par and promised to do better and fast track my loan. I have received notification that things are moving but not as fast as I've been told. I'm still waiting for my call to Nancy Adam from yesterday to be returned! It's completely unacceptable to treat a good customer in this manner!! They know I was unhappy, but don't really seem to care!! I plan to be the squeaky wheel that gets the grease if I have to.. but am realizing I may have to go elsewhere for good service! So disappointing!!!

Let me first say this review is a long time coming. I work in customer service and you do not just…read moreignore customers, especially not good ones. Ive put more work into staying a member through you than your own employees. Its absolutely unprofessional to not return a call, email, text - ever. One time okay, twice meh, three tines is rough - ive reached out over 10 times. I am a business development manager, i work with people all day - easy and hard people to deal with. Never in my life have i blatantly avoided and ignored a paying customer. Why ?. Fast forward to today, I call to give msgcu the opportunity to keep my auto loan, i cant call my local branch because nobody respobds to me - wish i could rely on my rep because the lady who answered was so rude that when she laughed at me i told her " you know what, im good. " and hung up. Is this how you guys treat people now? I work at a dealership, i have suggested you so many times - never again. Im not even mad, im disappointed and im really irritated your personal office politics are literally coming between my finances. This is incredibly unprofessional and i want to know why im being blatantly ignored and treated like crap. I will be reaching out to talk to someone about my experience. My banker at saline was jeremie goerlitz and in ann arbor/canton years ago ( who stopped responding which is how i found saline closer to my home ) it was jessica mooneyham. I just bought my vehicle 30 minutee ago to, 750 credit score, 5.49% rate. All i wanted was basic customer service, a payoff and to know if you wanted to meet my rate. I hate leaving bad reviews, but the way i have been treated is so off-putting im upset. And i can forward all my attempted contacts if proof is needed.