This bank used to be TCF and they were great. Huntington has these strange policies that indicate…read morethey have the lowest, sleaziest type of customers. Now, I don't believe it is true, I am merely saying their policies are not aligned with there other banks like Chase, Comerica, Bank of America, etc. Their policies indicate that the customer is always trying something funny. Also you have to make bill payments 3 days in advance even though it's an ACH transfer. Huh? Also when you get a direct deposit they send you all sorts of things that say, they are making $500 available right away!!! Woohoo! It's a direct deposit, maybe the whole thing should be available or maybe they shouldn't make a big deal about $500. Are there even rents available for $500 or less nowadays? I am continuously underwhelmed and disappointed.

This is my least favorite Huntington Bank location. They were pretty disinterested in helping me…read moreand seemed bored with my questions. Also, they didn't know any of the answers.

The staff here is always great and willing to help. They keep plenty of windows open with staff to…read moreassist. If you go in and the computers are down they're still willing to help you. They're not gonna just turn you away. I would highly recommend for business and or personal account accounts to go to old national bank here in Saline.

I had an in-branch transaction with a younger dark hair female Teller to pay Township taxes. She…read morenever said any form of "hi", "thank-you", "have a good day", etc. Simply "you're done". I was the only customer visible in the lobby at the time. If Management can't oversee/train an individual to provide even a fast food employee level of service, why would I have any interest in having them be involved with my finances?

I have been a Comerica customer since the early 80s. Now that I live in Saline, I am at this branch…read moreseveral times each month. I know the tellers and bank officers, and they know me, my husband and my dog. Yes, I bring my (well behaved) dog inside with me. When we have a more detailed question, Sarah or Roxanne help us out at their desk with paper work such as setting up accounts, notarizing signatures, etc. I feel like I can talk to these people, and they are not just a corporate facade to me. This is very important, because there are times when I have questions that cannot be answered by an FAQ online. I'm definitely a fan of this bank location. :-)

I had my business accounts here for a few years. Everyone I encountered working there was always…read moreextremely professional and accommodating. It's more like an old-fashioned bank than the large, impersonal service available at other banks lately. I've even had the account representative recognize me outside the bank and still be friendly. I think she genuinely enjoyed her job. The only drawback was the lack of other locations. For a business account, I had to make frequent deposits, which became difficult with living further away. I'll always try to keep some of my business with such a professional bank, though!

From the owner: Michigan Commerce Bank offers a complement of services and loan options. Its deposit services…read moreinclude extended drive-thru hours, full-service Saturday banking, safe deposit boxes, drive-up night depository, traveler checks, bank money orders, cashier checks, savings bonds, wire transfers, notary public, signature guarantee services and a full array of checking, savings, certificates of deposit and individual retirement accounts products. Michigan Commerce Bank also serves the financial needs of all types of small to mid-sized businesses. It offers clients loan products, such as construction lines of credit and business lines of credit. The bank also offers a full range of investment products and services, such as stocks and bonds, mutual funds, tax-favored investments and online brokerage.

I like Bank of America! I like how I can use my phone at the atm- it's helped out so many times…read morewhen I accidentally leave my wallet at home! The customer service is amazing. Whenever my account gets compromised, they are so understanding. They help out tremendously and provide me with a new card number to store in my phone so I don't go without cash!

I had an odd problem and the staff was extremely flexible and friendly. An employee checked in with…read moreme while I was in line which was superb service. I'll probably be going to this BOA in the future.

Customer Service is OUTSTANDING. Was here to get a ton of documents notarized and they did so…read morepatiently. It was really lot of work for them to write acknowledgment for each page of document to be notarized and they need to write down all the details in ledger along with our whole address for all the documents notarized. First Day I was greeted by Shauna M Philip the moment I stepped in and she started the process right away . She was very patient and friendly too and did all the 10 documents . She was pretty nice coz I caught her during the lunch time but she did everything so carefully. It took like 50 mins to get the whole thing done. Second day I was greeted by Talin Timas( Branch Manager). She literally greets everyone who is stepping in and out. That's remarkable.she did the process pretty quick as i had only 4 documents. Pros: --------- AWESOME CUSTOMER SERVICE Friendly Staff Free Parking Offers Free Coffee & Water Right next to Briarwood Mall Lot of Girl power in the branch( literally everyone greets you with a smiling face) Cons: ------- None Probably the best customer service I had in a Bank so far.

Trying to create an account on their website, it says I already have an account. When I try to log…read morein, using the only account number I have ever had, a mortgage account number, it says I am not in their system and to create a new account. Endless loop.

Let me first say this review is a long time coming. I work in customer service and you do not just…read moreignore customers, especially not good ones. Ive put more work into staying a member through you than your own employees. Its absolutely unprofessional to not return a call, email, text - ever. One time okay, twice meh, three tines is rough - ive reached out over 10 times. I am a business development manager, i work with people all day - easy and hard people to deal with. Never in my life have i blatantly avoided and ignored a paying customer. Why ?. Fast forward to today, I call to give msgcu the opportunity to keep my auto loan, i cant call my local branch because nobody respobds to me - wish i could rely on my rep because the lady who answered was so rude that when she laughed at me i told her " you know what, im good. " and hung up. Is this how you guys treat people now? I work at a dealership, i have suggested you so many times - never again. Im not even mad, im disappointed and im really irritated your personal office politics are literally coming between my finances. This is incredibly unprofessional and i want to know why im being blatantly ignored and treated like crap. I will be reaching out to talk to someone about my experience. My banker at saline was jeremie goerlitz and in ann arbor/canton years ago ( who stopped responding which is how i found saline closer to my home ) it was jessica mooneyham. I just bought my vehicle 30 minutee ago to, 750 credit score, 5.49% rate. All i wanted was basic customer service, a payoff and to know if you wanted to meet my rate. I hate leaving bad reviews, but the way i have been treated is so off-putting im upset. And i can forward all my attempted contacts if proof is needed.