The customer Service is great. They remember me & greet me by name. I enjoy talking to the tellers…read more They really do care about the customers they serve.

Hello! My English is poor. Thank you so much Julia Pierre for patiently listening to me, trying to…read moreunderstand, and helping me wholeheartedly. Uranzul

I have been with PNC for years! They have always gone out of their way to help me with anything I…read moreneeded. They make you feel important and like a family member. I love this bank!

This is a full service bank with pretty much anything you'll need in a bank. They have walk in…read moreservice available, a drive thru window, a drive up ATM, safe deposit boxes and plenty of knowledgeable staff on hand to assist and answer questions. The best part is they always are friendly so I can't help but feel glad that I chose this PNC branch as my local bank here in Holland.

Love love love this bank. Everyone is always cheerful and pleasant when I have to go into the…read morebranch. I had a 5 gallon water jug of coins and the teller gave me plenty of coin rollers and the best part was I didn't have to write my name and ss# on the rollers! They have several flexible checking account types and are always helpful when I need assistance. I used to bank with Bank of America and hated them

Our family recently needed to open a trust account. We went to a local bank several times with…read moreappointments. They were never prepared, asked the same questions numerous times, never had the documents we provided several times. I finally went to Community Choice C.U. where my husband and I have had our accounts for over 30 years. I did not have an appointment, yet Darcee helped me immediately. She reviewed my documents, completed the paperwork, and opened the account. My brothers were able to stop when it was convenient for them to sign the forms. Community Choice, Darcee and Krista were wonderful. I should have gone to them in the beginning.

Been a member here for many, many years. I stay because they give such personal service it is…read moreamazing. They always call us by name. Ask how we are and show a genuine interest in helping us in any way they can. When I was diagnosed with cancer this past winter, they even put together a group effort of frozen casserole dishes for us to put in our freezer and use when I was to sick to do anything. Now that was special! Can't say enough good about this place.

The reason for credit u is the ability to utilize the FCU network without unexpected cost. BUT not…read moreat LMCU. Be prepared for a fee and be prepared to NEVER see me there again. Become a bank if you want to charge a fee. Disgusted.

I have been a member for over ten years. Credit unions are much better than banks. 4% interest on…read morechecking ( easy requirements to meet)! They keep their home mortgages. They did not need to be bailed out. There is no reason for you to consider anyone else for your financial needs.

Never want to have issues with your bank account but if you do, dealing with them with 5/3 Bank rep…read moreTodd Webeke in your corner will certainly help you. Todd is great with customers and takes care of all your banking needs with care and efficiency! Great hire 5/3 Bank and thank you Todd!

awful bank; in a word; they r a bad faith lender of last resort -- When notified of a fraudulent…read morepurchase was made in my name they refused to remove from my credit report and had their attorney Charles bottom feeder make threats as a remedy versus doing the right honorable thing (originated loan with no ID apparently and a forged signature) Threats was their customer service to me when I notified them ; Caveat emptor: stay clear of this place .

I stopped using them and moved my money to a credit union recently. I had been with Fifth-Third for…read moreat least 20 years. There are many reasons I left, but here are the top ones: 1) Fifth Third is pulling out of small towns in SW Michigan, leaving only an ATM behind, if that. 2) At the branches I use, there's constant turnover of the tellers. To me, that means they're not paid or treated very well. 3) Corporate spends LOTS of $$ on political lobbying in Washington and Lansing. Also contributes mostly to candidates from one political party. More info here: https://www.goodsuniteus.com/company/-LX7m62CV0FgpX6TgkLv Other than encouraging people to vote, I believe businesses should stay OUT of partisan politics. Regular voters should have the most influence in our capitals, not corporate interests. Credit unions are typically not involved in politics. CUs serve their members, not stockholders. PLEASE NOTE: Customer facing employees were *not* the problem here. My issues with this bank go way up the chain of command. Also, I am not now nor have I ever been a Fifth Third Bank employee. Nor has anyone in my immediate or extended family.

Too many issues to list. Bill pay not sent in same town till…read morea month later Husband deceased, all documents given to bank twice, but mortgage still has his name on it 4 years later. I had to threaten them to take my 48k out. They actually told me to provide all documents for a THIRD TIME. INSTEAD I SAID NO, YOU CAN WIRE THE MONEY TO MY MAIN BANK. THEY WILL WIRE YOU THE MORTGAGE PAYMENT! I don't know what happened to them, it's sad