As a long time client of Hungry Eats am very disappointed in a recent experience. 45 minutes after it was placed (and paid for) my order was arbitrarily cancelled with no communication from Hungry Eats for another 30 minutes. When "Mike" did call me he sounded more like a frat boy and not a manager (here's a suggestion, don't call an irate customer "bro", it doesn't help). He gave a fairly weak explanation to what happened and assured me that my food was still coming and that he'd offer me a $30 credit for a future order. To the restaurant's credit THEY did deliver the order (not a Hungry Eats driver) but on reviewing my account the following day there's no indication of Mike's credit. read more

I'll keep this simple! Hungry eats is a scam they will keep your money when they cancel your order! So if you like your hard earned money use another service! If I save one person from not losing there money to I got my money's worth in satisfaction! read more

I have never in my life seen such an unprofessional manager or business owner. Whatever Mike is. I ordered a meal from McDonalds, had just enough to cover it with the delivery charge. Couldn't leave our house due to my daughter, who was asleep. Whatever. So I didn't put a tip down, so help me. Tipping is not mandatory, at all. We got that order no problem. Around 3:30 am when our child tax came in (we were kept up due to our daughter waking up) we were both gonna order something and eat and go to bed. So we ordered again off hungryeats for Denny's, after that's all said and done it comes to the part where you can only add a percentage or pay a tip at the door. I notbeing good with math did 0%, and I had no cash on hand or I'd tip in person. 20 minutes goes by then Mike calls me saying he wasn't gonna send a driver for the end of the night to deliver us food because there was no tip, so he himself was gonna cancel the order. When I called him back he went on a rant about how it's ABSOLUTELY mandatory and even when I offered to tip him if he canceled the order and I reordered with a tip he said "no I'd rather refund you because I don't wanna deal with you." Then proceeded to tell me I'm cheap, because I didn't tip on a McDonald's order I barely was able to afford. After I got off the phone with him 10 minutes later my money still hadn't been refunded, until we called back. So I sure if I hadn't called he wouldn't of refunded. Meanwhile I told my parents about the whole ordeal to not use them, and my dad had messaged Hungryeats. To which he said word for word "They ordered once from McDonalds at 1230 zero tip then orderd at 3:30 zero tip we refunded her driver doesn't need this kind of abuse be cheap somewhere else" and then my father said "nice copy and paste good job pal" to which Mike, the guy who was running hungryeats (possibly the owner?) "By the way your doughter is a crack head" So I'm being called a names because I didn't give this man a tip, a tip for horrible customer service. So I suggest if you don't want to be treated like trash, and I can see that I'm not the only one who's been treated like trash by the reviews I have read that you just stay with SkipTheDishes. At least they have decent customer service. read more

We ordered through hungry eats, then got a message that order was cancelled and food never arrived, a week later we noticed that our credit card did get charged, we called and emailed but no answer back for over a week now - good thing we used a credit card and MasterCard refunded us. Speaking to local restaurants it looks like the owner scammed all the restaurants as well as drivers out of a bunch of money and headed out of town! Sad situation for the businesses that are owed money and the driver who were always good to deal with! read more

Forces a 20% tip? I don't think so... up your delivery charges if that's what you need to do. It takes the same amount of effort to deliver a cheeseburger from Wendy's as it does to deliver $300 of food from an Italian restaurant. I'm not going to pay $60 mandatory tip from a restaurant 5 minutes away just because I like upscale food. It would have been cheaper to take a cab and pick it up myself. Total rip off, would never use again. A mandatory tip is not not a tip, it's a surcharge! read more

Worst customer service ever. Food that showed up was not what was ordered. Promised a refund and never received one. Disputed through credit card after developer refused to respond to emails stating as much. Received phone calls at 11:21 PM and 11:22 PM from owner wondering why he had received a letter from the bank. When I asked why I was being phoned at 11:30 at night the response was along the lines of cost of doing business. I don't usually write reviews but everyone needs to know how terrible this guy and his company are. read more

Finally options to order proper take out/delivery to suburban neighbourhoods! I made a very big mistake during my online order process and the manager/owner was extremely courteous and understanding. This company is professional and courteous. I will use them again in the future and would recommend them to anyone. read more

Yesterday, I ordered food from one of my favourite Vietnamese restaurants (as I have done many times before). However, today I received a call from the owner of hungryeats, asking me why I did not tip his driver yesterday. I was literally too shocked to think of a response because I never expected to be harassed for an order that already came and went. At one point during the call, I said "so you call your customers the next day to harass them about not leaving a tip?" At which point he says, "no you're no longer a customer, I'm going to cancel your orders in the future". Yes he is right. I'm no longer going to use their service. I honestly felt bad for the drivers because everyone needs to make a decent living. However, this guy does not know how to treat his customers. It is not the customer's responsibility to make sure the employees of a company make enough money. If he's so worried about it, then he should revise his business and stop harassing customers, as I have just read from reviews here. In the future, I will drive to get the food myself, and bypass all this unprofessional attitude. read more

2 hours to get food! Husband didn't even get to eat before he had to go back to work. Didn't deliver all food. Gravy was missing from order.

I have attempted to order denny's the past TWO nights and both times i was thoroughly disappointed as you shut down the first time without warning and the second time with warning but who closely that early on a Friday night!!! Not really pleased! read more

If you're not going to deliver to the location on your website, take them off your website. Wasted my time multiple times trying to get delivery. read more