We went on Valentine's evening having booked a week earlier,thought we,d give it a go as we love steak & we live round the corner.Thought it would be a family run type of place( rustic cosy charm that,s cool,just have a good steak,no frills etc),however,and I don,t like complaining(I,m English after all),but I felt I had to say something to the owner if no one else.Mate,I wasn't, expecting a West End experience but you wanted to charge £33.00 a head(set menu,&my missus was told on the phone when she booked we could order from main menu).For 3 of us that would have been well over £100 for a steak!Now I would have paid that had I enjoyed the atmosphere or service(of which there was none)In fairness to the girl you had serving,it wasn't,t her fault,she was nice,but you need a manager/maitre D to make this place a restaurant.Or maybe be there yourself.I,m not telling you how to run your business but people expect( and can get)more than what you are offering.You lost a good spending regular.Didn,t expect much,and was sorely disappointed. read more