1. Hume Plumbing & Heating

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Dundalk, MD

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Hume Plumbing & Heating

3.0 (2 reviews)

Services - Hume Plumbing & Heating

Plumbing inspection

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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(4 reviews)

Roto-Rooter charged me $1650.00 to snake my line. That is robbery! I will never use them again or…read morerefer them to my friends.

I can understand why the only other person who's reviewed this gave it a bad rating. I put in a…read morerequest on Yelp and was promptly called. They asked me what the issue was, took a few notes I suppose, and scheduled someone to come to my place in 30 minutes. The gentleman arrived on time and looked at the issue and took photos. Then he started acting sus. First, he didn't want me to lock the house when he walked in. I didn't get that. Then asked me how many rooms I had and how many people lived in the house ( how does any of that concern him? ). Once I took him to the source, he told me what he thought the problem was and said he couldn't fix it. Fair enough. I walk him out and then he goes he'll "charge $145 only". I understood what he meant but still asked him if it was to fix the problem. He said "no fix, too high (location of issue). I come, tell you problem, $145". He was trying to extort me and obviously I didn't fall for it but wondered if people actually did fall for it. He gestured that he'll write me a receipt for $145 and I told him he could do what he wanted because I wasn't paying. The company rep on the phone explicitly mentioned there was no charge to look at the issue. His command over English wasn't the best, he's Asian looking and his name was Gah/ Hah / Ga / Ha. I wish I'd taken it down to report him.

Zoom Drain

Zoom Drain

(10 reviews)

I contacted the company on August 30 regarding a plumbing issue in my home. I was told that…read moresomeone would be out that day to diagnose the issue. I was called and asked if the 31st would be ok and that a manager would be the one coming to my home. I emailed the company late morning asking if someone was going to be coming and I was told that I would receive a phone call shortly. Three hours later, I received a call stating that the person who would be coming was going home sick and that I would be the first person on the calendar on September 1. As I write this review at 4:30 in the afternoon, I have yet to hear from anyone at the company. I do not do business with anyone who gives my the run around and would NOT recommend this company to anyone.

Hiring this company has been a nightmare. A job that should of been done within a couple of days…read moretook over months. I was in tears multiple times for the way the company treated me, my family, and my house. After getting paid in full they were in no hurry to fix anything even know it was an urgent problem. I could not do laundry at my house all summer because of this company not fixing my main water line which they were hired to do in June 2022 and it was still not fixed in October 2022. Then they just charged my credit card again recently without saying a word to me. I have no clue what this charge is for now and it was not ever approved. Don't waste your time or money asking this company for help to fix anything. They do not get the job done and then cause more problems at the same time.

Hume Plumbing & Heating - plumbing - Updated October 2026

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