Poor customer service overall, would never shop here again. Good prices but an absolute lack of any…read morecare towards customers

Went in there and bought an Ooze Battery. It unfortunately was a counterfeit and broke within a few…read morehours. The worker called the owner whom blamed it on the wholesalers and told me unfortunately they do not do refunds under any circumstances even for provably counterfeit products. Ooze on there website states they do not use purple lights so the purple light and lack of authentication number on the front proves it's fake as I would have been able to get it fixed through warranty if it was a real product. After showing these issues to the owner they eventually offered an exchange instead of the refund I wanted but wouldn't give me the battery I wanted (which was the same price) likely because it also has ways to check for counterfeit instead giving me a cookies battery with no packaging. If you want real products do not shop here.

best smoke shop in town. I know they are a really expensive, but it's really worth it they have…read moresome thick glass I saw that some people go over there and look at most expensive glass and ask why is it so expensive but they really don't know the value of glass and they also have cheap glass, but a lot of people want the better things, but don't the price

I would not recommend this smoke shop to anyone. First of all they are way over priced on all…read moreproducts from backwood cigars which are cheaper at the shell gas station next door to glass and other smokery and knock off merchandise like supreme backpacks for $300. Service is standard, people working there are nice. From my own experience and a real recommendation I would say if you want to buy locally blown pieces from artists in the county shop at Humboldt glass blowers right off the plaza in Arcata. Second I recommend stuff n things in eureka they aren't known for local glass but they are most definitely the best glass shop in eureka. For just a straight up smoke shop. I recommend any cigarettes cheaper shop in the area over joes smoke shop 100%. I don't have a biased opinion or no bad experience I'm just speaking based on prices and quality.

So, I've got to give a shout-out to Cheaper Cigarettes in Arcata because they've got a dude named…read moreAli at the front desk, and he's basically the reason I'm even bothering to write this. Ali just got back after being away for a couple of years, and honestly, the place just hits different now that he's here again. He's one of those super chill, funny, and just all-around good guys who makes the whole vibe of the shop better. He's professional but not in a stiff way--like, you can actually have a laugh with him. And yeah, he's just really respectful and easy to do business with. Basically, I only bother going to that smoke shop now because Ali's back in action. So, if you're in Arcata and you want a good experience, just go say hi to Ali. The store is really great too!. The prices are reasonable and it has just about everything you might be looking for in a smoke shop!

They have gone above and beyond keeping our cigarettes in stock. My wife and I smoke irregular…read morebrands and they have kept them in stock for us. The staff are fun happy people and we always enjoy going in. I think over the last few years they have saved us thousands of dollars. Their cigarettes are fresh which is hard to find in our brands. Great business

What a great place with so much character! Everything from roller skating to glassware to exhibit…read morelevel glass items you can get your Humboldt fill here!

Omg I loved this small hole in the wall shop, we popped in thinking we could pick up fronto…read moreleaves... they didn't have them but the girl at the counter was so sweet she took it upon herself to call another shop down the street to see if they had them because she worried about the traffic... who does that?! She did! That was the sweetest thing ever! Anyway by then we were looking around finding some cute stuff soaps, glassware, trinkets, books & clothing... they have way more gift items than you might imagine. I would recommend this place to anyone and with Christmas coming up... no crowds and they wrap up your purchases too! Yep this is the place to find crystals and specialty items. Great customer service. Great vibes too! If you're looking for some local stuff they have that too! I can't recommend this place enough.

It makes NO difference WHAT you smoke, these guys have whatever you need to smoke it with! And a…read moregreat assortment of Kratom, and a variety of junk foods, pipes, papers, hookahs, glass, wood, plastics, ceramics, strange oils, fragrances, incense, ANYTHING for your head and/or body tripping! I do mean EVERYTHING. The attendants are VERY! Nice guys! Happy to be able to help you.

Good prices and variety, and also good quality products. The only problem I had was receiving a…read moredisposable vape with battery problems which made it hard to hit. I came in a few days later when I opened it and realized the problem, and the guy at the store worked with me despite the fact it had been a few days since purchase. Many smoke shops will refuse returns even moments after purchase, so the fact that he took me seriously and offered me a replacement was amazing. I wasn't able to get exactly the same product, but I felt it was fair because I know many people try to scam and that is why returns are not usually offered. Thank you!

Best smoke shop in town, staff has always been extremely nice, shop is clean and full of cool…read morestuff. Glass and their other goodies are very well priced. They have a huge incense selection!! Definitely worth checking them out, will be the only smoke shop we go to for all of our needs.

This is my absolute favorite place to go! The customer service is amazing and very personalized…read more If every business had employees like Saber ( not sure about spelling) customer retention numbers would be way higher!!! Sincerely, B

we waited several minutes to get the guy behind the counter to wait on us. He was to busy on his…read morephone. When he finally acknowledged us I told him what we needed, no response. We asked again. He responded like he was doing us a favor. Very rude. Never going there again and suggest you don't either. Go to the CBD shop on Main Street instead