Best Goodwill around. I always find finds. The staff is very good at what they do. Decent music…read moreplaying. Clean restrooms. Can't ask for more.

I only come to this goodwill maybe 4 times per year but every time I've been, they've been a miss…read more Overly used clothing. Racks packed so tight you can't really peruse them. Prices are average. I'm a thrifter. I shop goodwill at least twice per week and yet I've never made a purchase at this location.

Huge space and lots of stuff: clothes, furniture, kitchen appliances, electronics. One requires at…read moreleast a couple of hours to thoroughly scour the place, and I've found several nice pieces at Unique, including a beautiful blouse from Theory. Mondays are fifty percent off. If you donate, you get coupons that you can use other times of the week. There is ample parking, which is convenient if one wants to transport larger pieces of furniture. Demerits: some of the staff can be abjectly rude and unhelpful. I have met exactly one staff members who was even moderately nice. There are no fitting rooms, which makes shopping for clothes a bit harder. The space is also not always clean. Overall, I will not return, because it is generally quite an overwhelming, not so pleasant experience.

Surprisingly great thrift store. It's not the cleanest, but what thrift store is. The Monday 1/2…read moreoff deals are hard to beat. They cycle through items relatively quickly, so there is always new stock to peruse. They do require bag checks, which is understandable though slightly inconvenient. Reuse items and shop here when you can!

One of my favorite thrift stores! I used to frequent it almost every Sunday to visit for their 3…read morefor $1 sale. They have a big selection of women's skirts and dresses, which is why I always go! The cashier's are really nice and will help with anything you need. They have a smaller section for electronics and home stuff but that doesn't really bother me.

I'm not a big fan of this location; it's one of the smallest VDO locations and the merchandize I…read moresaw here was disappointingly boring. Often times the selections don't necessarily reflect the type of neighborhood where the merchandize is held, but this principle appeared to be somewhat defied today. The aisles were a bit narrow. There weren't too many people shopping, but some of the "miscellaneous" items were sort of fragmented and shattered. I wonder if anyone would want to take broken pieces home, unless there is a creative use out of any of these. There were vinyls on the ground, decapitated dolls in the bins, and abandoned teddy bears that needs be revived in loving households. There weren't any organizations on anything really. I guess you can truly have a pleasure of thrift shopping, because you will need to thrift diligently in this location. If you don't live in or close to this neighborhood, head to other locations before coming to this one. It's one of the south-side locations, even though the CTA bus 47 (47th.; going from Hyde Park--Bronzeville--Back of the Yard--Brighton Park--Gage Park--Midway) and the CTA 49 (Western) buses are conveniently accessible. The actual location is on the 47th. St. and S. Maplewood in the Brighton Park neighborhood, just FYI.

I have seen first hand this foundation doing great work in the Chicagoland communities. The founder…read moreMelissa Finley is a driven woman with a purpose. They feed and clothed those who are less fortunate throughout the year, not just during the holiday season. Keep up the good work Ms. Finley!!

Helping Hands Homeless Foundation is an amazing thing to have happened to those less fortunate. The…read morefounder and volunteers work hard to ensure no individual is left behind. They always ensure the less fortunate have a nice meal and essentials especially around the holidays. This foundation cares about what they do. I have worked with them a few times and the amount of effort and love they put into each event gives each individual HOPE. They matter and they are worth it. This foundation has taught me that and I am so honored to be a helping part of a foundation that wants to make a difference.

This company was responsive to my request and communicated well regarding pick-up time. The team…read morewas excellent, professional and very quick. They were able to remove the sofa and chair quickly without mishap. I whole-heartedly recommend them.

They showed up on time, moved everything quickly and efficiently and were nice to work withread more

I visit this location after moving into the neighborhood but I frequented their location in the…read moresouth side on Pulaski. This location is very nice and clean where I have visited. They have great deals, especially at the end of the month. Some things are over priced because of the name brand but generally things are priced fairly.

We were in the area and decided to stop by. It's in a shopping center so plenty of parking. This…read moreplace is pretty big and very well organized. They have their sections then it's separated by color. There's not a be lot of name brand clothes but there are some. This place is very reasonably priced. I did find some baby clothes and stuff for my son. Service was fast. Overall we had a good experience.

A place where they find people furniture when they need it most. In 2025 they had their first bed…read morerace and they created beds on wheels and encourage people in the community to dress them up and it was a lot of fun to see the races with people dressed up. What a nice way to raise money and get donations for a great cause. We came to donate and get the cute TS for $25 each and they had a raffle. They pick up unwanted furniture and donate to those who need it.

**Horrible Virtual Appointment Experience with Chicago Furniture Bank**…read more I had a virtual appointment today with Chicago Furniture Bank to select furniture. My agency paid $450 for the service. Although I appreciate any help being offered to families in need, my experience today was very disappointing. After the appointment, I told them to cancel the delivery. Now I feel really bad that my agency may still have to pay a $100 cancellation fee. In my opinion, that feels very unfair. I was told I was approved for a furniture package, meaning a living room set, dining room set, beds, dressers, rugs, lamps, and household items. But what I saw during the virtual appointment and what I was actually allowed to choose from did not feel like a real furniture package at all. The lady doing the virtual appointment came late, was going extremely fast, and had a very nasty attitude. I felt rushed the entire time. There were a few items I saw that I wanted to ask about, but I was afraid to ask because of her attitude. Even my social worker looked highly disappointed, although she did not say anything. Most of what I saw on the video was the worker's feet, the floor, and her walking fast through the building. She was moving so quickly that it was hard to really see the furniture or ask questions. The way she acted during the appointment was horrible, especially knowing agencies are also present during these virtual and in-person appointments with their clients. Why would workers behave that way in front of the very agencies who are paying you to help their clients? That makes no sense and is just plain unprofessional. Most of the furniture had stains, scratches, and looked worn out. The furniture I saw was mismatched, scratched, worn out, and some items looked very beat up. I understand the furniture and merchandise are donated, but people who need help should still be treated with respect. Just because the items are donated does not mean families should be treated rudely, rushed through the process, or given items that are too damaged to use comfortably. It also did not make sense to me that there were things I could see during the virtual appointment, but I was not allowed to choose them simply because I was doing the appointment virtually. I was told during the virtual appointment that I could only get household items if I came in person. I saw pots, pans, and other household products, but she walked right past them on the video. If families are doing virtual appointments, they should still be allowed to choose basic household items, especially when they have a large household. I have a large household with mostly teenagers who are taller and bigger than me, but I was only allowed to choose one full-size or queen-size bed. I was told I could only get one queen or full-size mattress and box spring, and the rest had to be twin beds. That does not make sense for older teenagers because kids nowadays are often taller and weigh more than their parents. Families should be allowed to explain what size beds they actually need. I also saw nice chairs and just a few better-looking items, but I was not allowed to choose the nicer ones. Some of the merchandise looked so damaged and worn that I turned some items down. Since I turned some items down, I feel I should have been allowed to choose something else to replace them. Instead, I ended up picking old dressers, a scratched table, no TV stand, and not the right mattress. Honestly, my agency paid $450 for this, and I feel like I could have done better on my own by searching Craigslist, OfferUp, Facebook Marketplace, and local freebie groups. I have actually found like-new and even new living room sets, bedroom sets, and mattresses from sites like that before. A person could rent a truck for under $100 and pick up free furniture that is in way better condition. A lot of times, you can get new or like-new furniture for free or very cheap. The only problem is needing someone to pick it up and help move it. I would tell people to think carefully before using this service, especially if they are doing a virtual appointment. Compare your options first. There are free items online that may be in much better condition, and you may have more control over what you choose. The YouTube videos are misleading compared to what I experienced. Now I see why DCFS never wanted to refer me and my family here. They would rather pay thousands of dollars getting families new items than send them to a place where people are rushed, disrespected, and offered furniture that looks this worn out. All I can say is, if Chicago Furniture Bank does not change how they treat people and improve what they offer during virtual appointments, anyone who receives products from them may be very disappointed. I would discourage any agency from paying these high fees for their clients to receive terrible-looking furniture while being disrespected, mistreated, and rushed during a video appointment.

This place is a gem! I moved to the neighborhood not long ago and entered thinking, seriously, that…read moreI wasn't going to find anything. I'm so glad I was wrong! I saw a vintage sofa and fell in love with it. Then walked around and ended up buying a couple of other things :) The sales person, Cristina, even helped me find people to carry the couch to my apartment close by, so no UHaul required. If you are looking for work clothes, something vintage for your apartment or just wanna check it out I highly recommend it. For all thirft shop lovers, this place has well kept clothes and electronics too.