This store is completely unethical. I recently bought a used lens here and ended up needing to return it. Nowhere on the page of the website does it say that you cannot return used gear (I checked twice, so if the site says it now they have added it after I am posting this review), and they certainly did not tell me in person when I went to the shop. After coming in, I also saw that most of the lenses listed on the website were no longer available. I did my due diligence and called to inquire about the lenses I was interested in before I drove all the way out there, and the employee I spoke to on the phone said everything on the website was in stock. I went to return the one I bought and the manager took a look at it and, unprompted, said it was in the exact same condition as it was when I purchased it. I didn't even use it, so of course caused no damage. It even had all the original packaging I was given when purchased. The only place it is noted that they don't take returns on used gear is on the receipt. When do you get a receipt? AFTER you make a purchase. When would it be ethical to tell a customer you don't take returns on the item they are about to buy? Probably BEFORE you actually purchase it. They offered to buy the lens back from me. I paid over $160 for the lens. They bought it back for $60. Also noteworthy is that it took the manager approximately 10 minutes to inspect the lens and they charge a 15% restocking fee. So basically if you have to return a brand new lens they are charging you 15% for a 10 minute inspection and approximately 1 minute to take the lens out of the box and put it in the display case at the counter. Seems a little ridiculous, but maybe that's just me. So there goes 2+ hours of drive time, plus gas money, plus the loss of $100 when they could have just told me, or at least gave people a heads up on their website that they don't accept returns. I would never have bought a used lens had I known returns were not accepted, as that's not a risk I would be willing to take, especially at that price. If you want to support a local business with good moral and ethical standards, Humble Camera Center is not the place for you. Edited to respond to Mr. Crosby: I was not rude to you or your employees, so I'm not sure why you would assume I would leave a negative review. My facial expressions probably did show my disappointment - I don't have the best poker face - but I was quiet and tried my best to keep my tone neutral. I guess I didn't see the signs. I would expect honest people to be straight-forward and make sure their customers are fully aware of their policies before making a sale. It is, indeed, printed on the receipt. A receipt I received AFTER already purchasing the item. Admittedly, I do not understand such a large restocking percentage as it relates to the very little time and effort it takes you to restock. I understand that you are trying to protect yourself from people attempting to basically rent your gear at no cost to them, however I am simply an honest customer (as I suspect most are) with no ill intentions. I guess I didn't think to ask if I would be able to return the lens. I was not planning to use it and return it, to take advantage of you and your business in any way, and frankly, I am not a psychic. I think it would be far more ethical if you were open and honest. With no heads up that I could not return the item, I did not consider that you would be so morally deficient as to refuse a legitimate return of an item that was in the same condition as it was when purchased, as you mentioned yourself. As you said, you did not sell me the lens, and therefore have no knowledge about what I did or did not ask. I suppose not believing a customer is par for the course with you. Perhaps you did sell the 4 lenses I was looking at that were allegedly available on Saturday before they were removed on Monday. It seems unlikely, but unlike you, I'm willing to give another person the benefit of the doubt. I agree that I did not have to accept your offer. Unfortunately, your suggestion of reselling it myself is far more difficult, risky, and complicated than selling it back to you. And honestly, after over 2 hours of driving, gas money and time spent, I felt very defeated when you refused to refund my money. I did everything I possibly could think of to ensure that I was purchasing from a reputable company, and yet here we are. Also, I do not appreciate your passive-aggressive, rude private message. If I wasn't convinced you were lacking moral integrity before, I am certain of that now. While I am a bit surprised no one has called out your ethical failures until now, I hope you take my honesty to heart and work on improving yourself and your business. read more

Humble Camera Center - Photography Stores & Services Near Me - Humble, Texas

Over the years most of the brick and mortar camera stores have left Houston but Humble Camera Center still remains! This is my place to shop although a lot of the time I just window shop since my wife says I have too much camera gear! Brad is always helpful. The prices they charge are very fair and often better than the big online stores. They also will often take in trades or buy up older cameras and lenses to resell. The have printing services here and can even mat your work for the frame you have. read more

This quaint spot was a great stop and has many photographic jewels! They charge $25 upfront to diagnose the issue that gets applied toward any repair that your camera baby may need- bear in mind if it doesn't require additional repairing, they keep the $25 as your fee. read more

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I had a few lens that needed to be calibrated to my new camera. First I called to see what a turn-around time would be, since I live off my camera, and Brad, the owner told me to bring in my equipment and he would see if the lens did indeed needed calibration, or some minor adjustments to the camera instead. He was professional and knowledgeable about my camera and the lens that I had and told me the day everything would be finished. No issues, everything was ready that day, and we spoke for about a half a hour as he showed me some features to my camera I would have found out later about, but this fasten my learning curve. I will continue to use them, even thou I am a little distance away, it won't be a problem drivng to them again when needed. Will recommend. read more

This place is awesome. Great selection of both film and digital cameras! Very friendly and knowledgeable staff that can help with whatever you need! Not the cheapest place to get gear but a great small business that definitely deserves the service! read more

My camera and I are close. We travel together, attend family events as a pair and really are inseparable. So when the built in flash quit working in the wilds of Maine and high school football season looming, I knew a trip to the canon repair center was out and looked for a local option with my fingers crossed. Humble camera center was nearby so I headed over. I entered the shop to find an impressive display of current camera equipment and displays but I knew I'd found the right place when I saw the collection of vintage equipment. The young man behind the counter was working with another customer but took a moment to acknowledge me and let me know he would get to me soon. When we spoke he quickly wrote my ticket and said they would assess and call with a quote. They did so within 24 hours and I was able to pick up my camera, cleaned and repaired the next day. This is where you want to go. read more

Humble Camera Center - Vintage - Photography Stores & Services Near Me - Humble, Texas

I am so grateful for the knowledgeable, professional, and friendly staff at Humble Camera Center. After their service, my camera is like new again! I'd previously taken it to a competitor in the area - a big place with a large staff, but seemingly no actual camera expertise. The comparison between these stores is like night and day - the folks at Humble Camera Center actually *know* cameras, and were able to understand the issue I was describing, diagnose and service my camera. Furthermore, their prices are very reasonable (especially when you consider the alternatives - having a faulty camera or resorting to buying a new one). This will be my go-to place from now on. read more

I give this place 6 stars , excellent customer servce helpful,they have way better customer service than houston camera exchange , my Godox light had a malfunction, they exchanged it free of charge , thanks to everyone who work at this store read more

I cannot figure out what the bad reviews about film development from here are all about. I had a wonderful experience with this place, and think they deserve to be used for development and film scans. my film came back in wonderful condition and the scans came back flawless. I read some reviews talking about excessive dust or scratches, but I chalk that up to poor maintenance on the camera used for the photographs. The scans I got back were fantastically developed and came back fast! I also got my OM-2 cleaned while I was at it and it looks amazing! Everything looks spotless, and the job was done fast as well! I was nervous when I read the other reviews but I will definitely come back here for work I need done! read more

I recently had to euthanize my canine who was my best friend for the past 11 years. It was devastating beyond words. I ordered an urn that holds a photo. I selected my photo to have it printed and my heart felt goodbye. Brad took care in printing the the single photo I could see the tears in his eyes as he handed me the envelope and said this one is on me. No words would come out I could only shake his hand. It's so hard to find people in the business community these days that are compassionate and not consumed with "how much is my compassion going to cost me". This gesture told me he not only cares about his work but he cares about people and he has found a customer for life. read more

I have been looking for a camera repair shop that does excellent work with reasonable prices, especially for cleaning my sensors, for a long time. I've tried quite a few in the Houston area and have to say that I am incredibly happy to have found this place! It will be my go to for camera cleaning and repairs! I am a professional photographer and rely on my cameras on a daily basis. Fast turnaround, very professional, and reasonable pricing! read more

Brad and his wife Kimberly were extremely helpful and knowledgeable. I came into Humble Camera Center in hopes of getting my dads film camera from the 80's up and running again. Brad was able to do just that. Within a day or two my camera was cleaned, repaired, and ready to go! Before visiting HCC I had zero knowledge on film cameras. The gentleman behind the counter was able to answer all of my questions and even took the time to show me the different settings as well as how to load film. Humble Camera Center far exceeded my expectations, I can't recommend enough! read more

I had called Humble Camera Center on the recommendation of another photo lab That couldn't handle this type of print. I needed an 8 X 10 of a retirement photo of my Navy Veteran Brother. I only had a portrait negative. The Owner Brad Crosby said they could do this print job. I went there today and met with Doug who was manning the store. He said he could have it done in 30 minutes or so. I did some shopping and returned to see not one but two copies. Also included was a digital CD of the image. When I went to pay, Doug said no charge in honor of my Veteran Brothers Service! Needless to say I was in awe of their gratitude and customer service. I will recommend Humble Camera Center to my Friends! read more

These people that work here are amazing, very knowledgeable and super fair. I just got into photography and these people here were super helpful and super fair prices. I'd recommend these guys to anyone I meet who's interested in photography. Super cool store too, they have a bunch of vintage cameras. I'd def recommend this place. read more

I was in dire need of film for a camera I had purchased and could not find it anywhere in the city and or online. I was able to find this store and buy the film I needed for the holidays. Excellent customer service and nice staff highly recommend read more

Friendly service, competitive prices for camera repairs, and quick turn around. But, don't trust them with your film. I wanted to love this place since it's close and cheap, but my scans came back with crazy levels of dust and scratches. Like huge scratches that span multiple frames. I checked my negatives and there was gunk on them in spots as well. I've been getting filmed developed in Utah, Austin, and Los Angeles for the last ten years and never seen such poor quality or handling of negatives. read more

Just the absolute best. Great service, quick turnaround time, good advice, and the people at work will always take a second and talk with you if you'd like despite it being busy. Somehow they still manage to get everything done quick and easy and still find time to make your experience extremely pleasant read more

People here are nice. Not too many places that repair cameras anymore. Ours was not able to be repaired in house, but they took care of getting the repair done through Canon. I'd recommend them in the future. read more

Humble Camera Center - Outside of the building as heading East on Main - Photography Stores & Services Near Me - Humble, Texas

I had a simple repair of a lens. I called around and spoke to several different places around the city. This place did an excellent job at an excellent price. I highly recommend! read more

I've been going to Humble Camera since I was little, when my parents had a Nikon point-and-shoot that needed repair. Now I go to buy and develop film, check out used cameras, equipment and supplies. They're extremely knowledgeable and very kind (even to a beginner like me). Always happy to answer questions, give advice, and recommend new techniques. I introduced a friend to them this summer, he bought a Nikon DSLR, a lens, and some accessories. Doug answered all his questions and suggested the perfect equipment for his needs and budget. They develop 35mm and medium format film in-house, print posters, frame, and sell and rent camera/accessories. In addition to all that, they're locally owned. Could not recommend this spot enough. read more

I bought a used NikonD600 that had a previous service advisory that had come and gone. Unknown to me at the time, I used it once and the shutter stopped responding. The warranty had expired and the charge was going to be $400 for repair. I talked to the owner (in years because I could never afford that) and he convinced Nikon to repair the camera under the previous advisory at no cost to me. Customer for life read more

Humble Camera is my standby to all things camera and framing. They are always helpful and cheerful. I recently needed them to match a print and they were very professional and willing to go the extra mile to help me out. For beautiful prints and timely service, you won't find a better store in NE Houston. read more

Ruined $80.00 worth of film. Stupid ruined. The water spots and dust on my negatives and images are horrendous. Avoid this "lab" and use a real lab. read more

My daughter and I dropped by to get a quote for my camera today. It was fixed before I could realize it! Great service and very nice people!

I have used Humble Camera on quite a few occasions. They have fixed and cleaned my professional cameras, processed my prints, and have given outstanding service every time I have been in. Brad is exceptionally knowledgeable and is willing to help, and I have never felt pressure to purchase. read more

I went in because the film had broken from the roll inside of my Canon 35mm slr and I wanted to save it if possible. Doug was very helpful. He took a look at the camera, then got out the box they use to unwind the film manually. I was expecting to have to drop off my camera and pay for their effort but Doug just took care of it right there on the spot and for no charge. He also examined the camera and showed me where the foam was wearing down and advised that I would need to get that replaced before it turns to goo and starts to ruin the film. He was really helpful and informative but never pushy with trying to make a sale. Because of this I went ahead and bought some lense cleaner and cloths because I wanted to give them my business. Oh yeah, another place wanted $200 to clean my ae-1 program but Doug said they would do a complete job for $35! That's easily the lowest price I've been quoted to clean this camera. I live in Austin but when I go back to visit my folks over the holidays, I'm definitely going to take my canon back for the cleaning. Thanks Doug! read more

Wow, fixed my broken lens in 1 day! These guys are awesome and run a shop like it should be run. Called 1st day to see if it could be fixed then drooped it off after work. Brad called me after lunch the 2nd day and offered a couple repair options with prices and then said it would be ready soon and I picked it up after work on the 2nd day for exactly what he quoted. Easy to find and very friendly. read more

Attempted to use their services for prints. I'm so mad that I'm not even going to waste my time explaining why. But this place has horrible customer service. read more

Took my Canon 50d here that was not working. I was first told it could not be repaired by Canon because it was so old and they no longer sold the parts. Upon calling Canon myself, I was told it could be repaired. Humble Camera then said it was DC Board and it needed to be sent off and the estimate to repair was $300. I decided to pick camera up myself and send to Canon. Ummmm, when it arrived to Canon the ONLY thing wrong was the battery door that needed replaced. For $40 dollars I could have driven to Houston and had this replaced in 5 minutes. However, because of the incompetent and money making scheme Humble Camera is trying to run it cost me way more. So disappointed as I prefer to do business locally BUT this place is a JOKE! I would never step foot back in the door or advise anyone else to either. Save your self the hassle and some $ and take the drive into Houston. I have never left negative feedback on anyone, but I felt it was important to share my experience so others were not taken advantage of. Yes, I also paid Humble Camera to misdiagnose this issue. read more