My husband and I came here to celebrate our 8th wedding anniversary and they were having a deal…read more(buy 1 night, get 1 night FREE), who can pass that up? Lol. We stayed in the Oxford cabin and ended up paying $271 for 2 nights. Still an awesome bed and breakfast, friendly staff, delicious complimentary cheese and wine of your choice. Small issue, it was lots of ants this visit. Maybe because it was warmer this visit, but they were everywhere. Besides that, great trip. Of course, we'll be back, we LOVE it here.

Love this place. Mu husband and I came here to celebrate our anniversary. It was our second visit,…read morebut the first one was nearly 10 years ago. Place has been maintained beautifully. Fantastic location and definitely walkable to downtown Lake Geneva, although if you have mobility issues, maybe not. Friendly staff, special little touches, and cozy cabins! We promised ourselves that we will not wait this long next time.

Had a wonderful experience at The Baker House this weekend! The brunch was delicious! The service…read morewas friendly and attentive, and the atmosphere is absolutely beautiful. A perfect spot to enjoy Lake Geneva. We'll definitely be back!

Came for high tea for a bachelorette party. Maid of honor made reservation back in July and when we…read moregot there, we were told there was no reservation. Employee mentioned it was an error due to the third party reservation site, except the MOH spoke directly with an employee at Baker House (even gave her card number) since our group was too big to book on the other site. We later heard an employee mention a similar incident happened a couple weeks prior. The employees we spoke to were accommodating and said we would still be seated but the food might come out a tad later since they didn't prepare for us. They mentioned giving a discount for the trouble but that did not happen when the bill came. There was also a $16 admin fee. When we asked our server, she said 'I don't deal with fees' and had no idea what it was for. She then asked someone and was told it was the fee to 'run the card' but I have not come across that high of a fee anywhere else. I probably would have rated this 2 stars instead but the tea was quite good. So I bumped it to 3.

My wife and I stayed here on March 24, 2023. I had promised a review, and this is long overdue!…read more I wanted to take my wife for a romantic weekend, back to where I proposed to her 10 years ago, in Lake Geneva. We had a wonderful evening and breakfast at the TC Smith historic Inn. These days, classic B&B's are harder and harder to find. This one is the real deal! We had a lovely private bedroom, and a spacious private bath complete with whirlpool tub and shower. The owner, Maureen, is a real sweetheart! She knew that it was my wife's birthday, so she had fresh cut flowers and balloons in our room. That was a nice touch and very unexpected! We were her only guests that evening, so we had Maureen all to ourselves the following morning at breakfast. Breakfast was wonderful, with homemade pastries and multiple courses. I agree with another reviewer - Maureen knows the true meaning of "Hospitality". What a treat! Did I mention she is a sweetheart? I've read some other negative reviews about issues with dogs, clutter, etc... We experienced NONE of that. If you're looking for a "modern" or "contemporary" stay, book an airbnb. If you want to stay at a historic, classic inn that's true to it's time period, consider the TC Smith Historic Inn! Tell Maureen we sent you.

The home is in the perfect location if you want to walk to the downtown area. The bedrooms are…read morecomfortable and clean. Breakfast was tasty - fruit, baked goods, and an egg soufflé. The egg soufflé portion was small and there were no extra servings. The price was reasonable and it was a nice place to stay if you like peace and quiet.

Great weekend getaway! Ruth is so sweet. The group breakfast table was fun and the food is highly…read morerecommended. Close to the action without being too close. Comfortable bed in a nice quiet room.

If phone etiquette is any indication, run, don't walk...away. Vile, toxic, rude phone manners by…read more the individual identifying herself as the owner. Follow up,calls, no help. An embarrassment to Lake Geneva. Rating a 1 because 0 is not an option.

Don't be fooled by the poor reviews, this place is great…read more To those who said it's derelict or shabby--it's a Victorian era home, you guys. It's from the 1800s and it's in amazing condition considering that age. If you don't want all that goes with staying in a cool historical building, get a room at the Hilton and call it a day. Okay, rant over. Now the good stuff. We stayed in the veranda suite for a long weekend and it was WONDERFUL. The room is lined almost entirely in bookcases with cool old books to be perused and enjoyed. Upon check-in the man who greeted us and provided our key was the sweetest of guys and the rest of the weekend we were left in peace. No intrusive keepers here! We were greeted by a small basket of fresh local apples when we arrived and while it's a small gesture, it was well appreciated (there was a rosy apple with pink flesh in the mix that I'm newly obsessed with). There was a coffee/tea station outside our room, wine glasses to be used at our leisure, silverware, fridges in the room and outside of it for our restaurant leftovers, and a wet bar in the room itself. Amenities were few but thoughtful. And honestly I appreciated not having a ton of unnecessary bells and whistles. Ultimate highlight besides the cool library vibe: THE VIEW. the room comes with its own private porch with table, chairs, and porch swing where you can look right out onto Lake Geneva. No buildings stand in the way. You're right there on the lake. Very romantic with a bottle of wine and the fall rain we had while visiting. Definitely a deal maker. Location! We were walking distance to everything good. You're mere steps away from the harbor, restaurants, and the downtown. We walked everywhere with ease. The keepers of the villa offer free parking, as well. No parking hassles at all!! The only things i didn't *love* about the place were the size of our shower (way too small, I bumped my elbows constantly) and there is a moderate amount of noise from people walking upstairs from you (old house floorboards, after all). That being said, what you get with the Inn far outweighs those minor inconveniences. I'd definitely stay here again.

Great place to stay! Very welcoming and super friendly. They were really excited that I brought my…read moredog. Lots of space. Very close to everything in town. They even reached out ahead of time to make sure I was still going to be arriving. Let me check out about the same time I arrived so definitely got money worth. Really beautiful property.

Amazing! What went well...?…read more Everything!! I proposed to my wife here 11 years ago. We came back for our Wedding Anniversary. Everyone and everything was Amazing! We will be back, soon!

They nickle and dime you charge for checking early without notice - way to many kids rude staff!!…read more At front desk

We had a reservation to celebrate our anniversary. Had to cancel same day of reservation because my…read morehusband became sick the night before. Geneva Inn refused to refund our deposit because we did not cancel 72 hours prior. Terrible policy. How could we possibly anticipate my husband becoming sick ? We have been at this Inn before but will never book there again. Very bad decision on their part.

This is our second time here over the years. I doubt we will be back. So many things wrong here…read more 1) Our room for one night (lake view) was $396 with taxes and fees. For that price this better be a 4 star hotel - it isn't. 2) They put a $300 hold on our card for "incidentals". $300!!!! 3) We were told and given a card that said it's "bug" season and to keep all doors closed. Didn't matter, we never opened ours and there were bugs everywhere 4) The TV was ridiculously small, had a remote from 1980 the size of a brick, had no cable, and no app access to do anything with. Awful 5) The porch was dirty and parts of the molding were rotting away. Not like we went out due to the bug warning, but it was too filthy to contemplate sitting in. Very bare and boring. 6) The decor is all over the place. Black faucets for the sinks, chrome for the shower, satin nickel for doorknobs, and some ghastly gold rings for the ceiling lights from the 70s. Whomever did this must have used spare parts from somewhere else. No consistency at all. 7) The girl at the check in counter hated her job. Clearly evident. Even said the incidental hold was for if we destroy something. I'm 55 - what is this college? 8) Check in is a crazy 4pm. Checkout is 11am or $50/hour penalty. You're getting only 19 hours of time. 9) You don't so much as get a bottle of water in the room or a salt packet for the tub so bring your own. That $1 it would cost the hotel would be nice I'm sorry Geneva Inn - you're dated, old, and worthy of a 2 star hotel. Having a good view is not worth the cost here or your hidden fees.

We had a great stay in early October! Arrived a bit early and were able to check-in easily…read more Underground parking. Hotel was clean, staff members were friendly, and we loved our room. Bed was comfortable, living room/kitchen area was nice and the view is spectacular! I would stay here again for the view alone. The hotel was also nice and quiet/relaxing. They have spa services, but we did not partake. Walkable to shops, restaurants, and our boat tour. We will definitely return here for our next Lake Geneva visit.

Disappointing stay at Bella Vista…read more I was really looking forward to a peaceful and relaxing stay at Bella Vista Suites, but unfortunately, my experience fell far short of expectations. When I arrived, the bathroom sink had a drippy faucet and was full of dirty, standing water. I had to call twice to get it addressed. The TV in my room didn't work, and when I called the front desk for help that evening, no one answered. The next morning at 6:30am, I called again and was told to bring the remote down to the desk to see if the issue was just the batteries--at 6:30 in the morning, no less. I shouldn't be trouble shooting when I am paying for the room. I told the front desk that the remote worked fine on the other TV in the suite, so that clearly wasn't the problem. I left for breakfast, expecting it would be resolved, but when I returned, the TV still wasn't fixed and there was fresh standing water in the sink. To add to the poor experience, a sleeper sofa was propped up on its end in the hallway outside my room the entire time I was there. I had to walk past the exposed bottom of a piece of furniture every time I came or went. There was also trash bagged in plastic grocery bags left sitting on a random coffee table in the hallway--just not what you expect from a hotel at this price point. No gesture of goodwill or rate adjustment was offered despite multiple issues and inconveniences. Bella Vista Suites has a lovely location and a lot of potential, but the condition of the room and lack of responsiveness from staff made my stay disappointing. I hope management takes steps to improve both service and upkeep.