Tesco Kidsgrove 10.05 Tuesday 12.5.15. May I offer my praise…read moreto the bus driver who seeing an elderly gentleman tottering down a slope went to his aid. He got there before me! He carried the gentleman's bag and walked backwards down the slope to monitor his progress. What an ambassador for your company! In today's world it is so easy to moan ;your employee showed that he was a caring,genuine human being. Well done!

Go North-West deserve an upgrade in my opinion - having used their services more they really are…read morebecoming a reputable bus company, after years of poor service in every regard from First Manchester who they took over routes from - with the buses slowly being re-designed and implemented they look really slick and modern. The staff on the buses are generally much better too, albeit with a few exceptions however on such occasion the company are really good with formal complaints handling compared to First who didn't care at all. 3* - Ensuring great customer service across all drivers as well as cleanliness especially of the older-fleet and ensuring timekeeping is maintained and improved should be immediate improvements. I also do feel they could have launched with a larger amount of new liveried buses, especially compared to Diamond Bus North West who started commencing routes from First Manchester's Bolton depot shortly after Go North West commenced, in August 2019.

In buses do not turn on the heating and do not check whether the heating is working or not, the…read morepassengers go above an hour or more at a temperature of about 5 ° Celsius .. drivers not check heating system is work . If is not work thats should be report to bus service and fixed . GO NORTH WEST priviusly First does not care about passengers and exposes passengers to the risk of getting sick - this is my opinion

There was alot of homeless people sleeping (I do not have a picture as that would be rude to take a…read morepicture of them) my train got delayed for 2 hours I don't recommend this.

From the outside, Wigan Bus Station looks nice with a relatively new sign, from the entrance from…read moreThe Galleries area but on the inside, it is just your typical bus station and in a way resembles Bury station, with a few platforms split off in a few mini-stations. They is a lot of buses which go from here, including to Manchester, Southport, Bolton and The Trafford Center, but I can't help but feel most of the buses are unneeded and go too far, for example Manchester is only around half an hour on the train, but getting the bus here is 85 minutes and when Southport is also around 1/2 an hour on the train, but still the bus takes nearly 2 hours which is ridiculous, considering services available from Wigan Wallgate. I think it is misleading for people who may not know the area for buses to take so long, when the train takes only a fraction of this, and going on one of these journeys is in a way a punishment, and I'm sure it wouldn't be much cheaper (if anything) than getting the train. I feel to get the best of public transport, the station should work with Wallgate and North Western to encourage people to use the train for longer journeys, and then this station can become a local hub, with more buses going to local destinations which will help benefit Wigan and local towns, and give people a better deal. As a station this is merely average and is your typical bus station, with a newsagents etc, it isn't terrible as it is good to have in central Wigan but sadly I don't feel it deserves over 2 stars.

Disgusting Attitude from most of the drivers, 36 buses never seem to turn up at night. I was…read morewaiting for the 22:15 bus which never turned up, I then asked the 35 if it was possible if he could radio their controllers to see where it was and the driver on the 35 refused. I don't know why I've paid £570 for the year for terrible customer service.

great bus service, the buses i use are either early or on time, never usually late…read moresome bus drivers can be a bit mardy but overall, they are very friendly and are always happy to answer any questions you may have the only problem really is noisy passengers who play music too loud or feel they have the run of the bus so to speak and mess about as much as they feel the bus service overall though is generally good

Great service, excellent staff - just one complaint that seems to apply to nearly every bus…read more........ WHY ARE THERE NEVER ANY WINDOWS OPEN?? The buses are stiflingly hot, hence the atmosphere is often not very pleasant! Not to mention a breeding ground for illnesses. Sort this and you would have a lot more happy passengers.

I'm struggling to fault The Burnley Bus Company, which is owned and run by Transdev, they do a…read morefantastic job of offering reliable, frequent buses in and around Burnley, an area which would otherwise be left behind and be an almost impossible nightmare to travel around, due to irregular train times and poor pedestrian streets/pavements. They are going above and beyond to fuel and support the passenger experience, which includes investing millions of pounds on brand new buses for the X43 - Witchway, the buses were already comfortable and impressive but they just had to do one-up on themselves, I hate being on buses for a long period of time, especially with their Manchester - Burnley service taking way over an hour, but they find a way to make that journey enjoyable including - A mini-library on the bus, where you can even take buses home and return them on your next visit - Free wi-fi, the wi-fi isn't too fast but at a time where most other major bus companies have removed it due to either cost or COVID reasons, the fact they're maintaining a wi-fi is great - Mobile phone charging, you can charge your phone here through the USB charging or even the wireless charging at certain tables - Tables upstairs or at the back of the bus downstairs, making the journey much more comfortable again. - Orange front of the bus and lights going around a bus which is predominantly black if there was a limousine version of the bus it'd be the Witchway. I also like the stop announcements which don't just announce the stop, but they also announce the route along the way, for example, it gives you a warning before the bus enters the motorway at Prestwich as obviously it won't be able to stop for a while until it heads into Rawtenstall, it also announces when arriving into city/town centres, I've also noticed this on other Burnley Bus Company services too, such as the Mainline services which connect Burnley with a huge chunk of East Lancashire including Clitheroe. The frequency of the buses is still pretty good, buses regularly run on-time and never seem too overcrowded, which is handy especially during the current pandemic, where many operators have cut their services down to a poor level. I also like how different bus services have a different bus lively, but they all seem to stand out and look good inside and out, buses are as clean as they can be, bearing in mind they don't have cleaners on board, another COVID precaution is cleaners getting on/off the bus to sanitise everything at stations along the route, on the X43, someone got on at both Rawtenstall (Mid-way point) and Burnley (terminating point). The drivers always seem friendly too, it seems there are idiots who work for every bus company who are rude, clueless or even abusive, but I've never experienced a driver from Burnley Bus Company to be anything but friendly and eager to help. 5* - Empowering East Lancashire, not just connecting them into Greater Manchester and parts of Yorkshire, but providing a comfortable experience with friendly drivers, all in all, a great company, I just wish they offered more services which served Manchester.

Fingland buses aren't glamorous, they're not big and blue, they don't have a double deck or…read moreanything of the sort. They're basically just buses. And they do the main town down through Oxford Road route and they're not as choc-a-bloc full of drunk and nosiy students as the other bus companies. If you're new to Manchester, you'll need to get used to the weird bus ticketing system where a ticket on one company's bus won't be valid on another's. If you're in a hurry, I would definitely recommend getting the magic bus as they're everywhere and come along every couple of minutes in both directions. You might have to wait a few minutes longer for a Finglands bus.

For the casual oxford road rider the sight of the orange and white block is of welcome relief…read more Finglands is the cheapest bus company to ride single tickets with, sitting in the 70p category to get up into central or heading south. The interior of the buses are a cracking standard (cushioned seats!); everything however is a bit older then the slick stage coaches, but if it's costing me 40p less I couldn't give a monkeys. For those of us who don't do uni riders or week long passes this is your chariot of choice. Top banana.

Firstly, this should not be confused with its big sister the Chorlton Street Bus Station. The…read moreChorlton Street Bus Station is in the centre of Manchester, has an indoor waiting area with a coffee shop and hosts National Express and Eurolines buses. Chorlton Bus Station is a mere series of bus stops in Chorlton. The other day my bus stopped at Chorlton Bus Station. A middle-aged man with reams of toilet paper sticking out of his nose and all over his face got onto my bus. In an attempt to avoid eye contact I stared out of the window. There was another middle-aged man with a white bear glove puppet carrying a flowing roll of toilet paper. Apart from as a point for such (for want of a better word) unique Chorltonites to congregate, I've never really understood the point of Chorlton Bus Station. It's just a series of bus stops from which you can catch the 85 and 86 into the city centre, the 23 to Didsbury and the Trafford Centre, and numerous other buses, most of which you can also catch further down the road in the centre of Chorlton. On a positive note, if you have a long time to wait for your bus, the bus station is opposite some excellent little bars such as Escape, or if you have even longer to wait, Japanese restaurant Yakisoba is also just opposite.

Stagecoach are one of the most reliable bus companies within Greater Manchester, although the…read morepresence in some parts of the city region is minimal compared to others, they have a great number of services connecting the city centre, with Stockport, Media City, most of South Manchester and of course running along the Oxford Road corridor, they even run a slow bus into Leigh (I would recommend using the Vantage buses if heading into Leigh as it uses the guided busway) It's a large bus company, odds are everyone from Manchester has used Stagecoach a handful of times, regardless of what part of the city you're from, it's the largest bus subsidiary in the UK outside of London in terms of passenger numbers, as they carried over 96 million passengers in 2019/20. With the exception of Burnley Bus Company, they also have the nicest buses which serve the city too, they've recently been spending a lot of money - Introducing green by name green by nature buses (eco-friendly and green buses) - New buses with their new 2020/21 lively - Updating their older buses with the new look/feel, getting rid of the really old buses and moving other buses on to other routes which haven't had newer buses for longer than others. The app is easy to use and track your bus at multiple stops, and their customer service is also improving, the social media handling is good in terms of updates regarding delays and other important information. I generally like travelling with Stagecoach, and although they're far from perfect with some services still facing some bad delays, they are improving a lot, I'd love to see them take over more routes as well as introducing more newer buses to avoid some areas being given the short-straw. 4*

Such a horrible experience every time I travelled everyday to the lowry from Salford uni always…read morecomes late when it comes fully crowded when I was setting off from the lowry almost every day 2 or 3 buses stands in a que on the end of the route about 30 min it was huge que on bus stop they won't move after a long wait just only one bus to pick the passengers which has to be fully crowded again it was bz time don't understand for what reason these buses stands and wastes others time ...such a shame