After one visit, I can say that I am a BIG fan of Dr. Golovan…read more I recently moved to Cleveland and didn't have a doctor. I needed a physical, so I called a number of doctors' offices covered by my insurance. Unlike the others who either weren't taking new patients or weren't taking them for months, Dr. Golovan was able to get me in within ten days of my call. His staff is friendly, and unlike virtually every other doctor I've visited over the past decade, Dr. Golovan didn't subject me to the eight-minute shuffle--that game where overscheduled doctors make you feel as if you're imposing on them if you take up any more than eight minutes of their time. Instead, Dr. Golovan asked questions about my health. Then, he listened. Then, after I was done telling him about my concerns, we discussed them. I don't think I've ever had a doctor who was so genuinely interested in his patients' health and so dedicated to making sure that patients' concerns were taken care of. Also, the staff members I interacted with were extremely friendly and courteous. In sum, if you need a doctor in Cleveland, I would highly recommend visiting Dr. Golovan.

I visited today for the lab. My doctor ordered several blood draws to check on my health. I was…read moregreeted with a smile. And was able to check in on the kiosk. The process was seamless. The staff was friendly and helpful. The nurse who took my blood was very nice to interact with. I was glad to visit this location. And look forward to future visits.

I had the worst experience on the express care clinic. I had a rude nurse practitioner with obvious…read morechip on her shoulder. She drill and badge me like I was a criminal instead of a patient that came in for health concern. I will go elsewhere in the future for help. I ended up hospitalized and I feel that could have been prevented if received appropriate medical care.

The physicians, if you can get in to see one, are terrific. However, the University Hospital system…read morehas turned out to be bureaucracy at its worst. First, their front desk staff are rude and overzealous. If you are ill, you can be expected to wait 2 months for the next available appointment or go to an urgent care, when your physician might have squeezed you in. The scheduling only seems to allow for well-patient visits. This may be because UH requires that each visit last only for 15 minutes, putting pressure on physicians to be caring, accurate, and able to diagnose and treat every single thing in 15 minutes. This is not the fault of the practitioners, but rather the system. And is reflected in UH's low abysmal ratings. But really, the front desk staff is reliably awful at this location.

They are always quick to respond and very sweet! I have a lot of health conditions and they help me…read morewonderfully!

This hospital was very clean and in strict compliance with all current mandated rules. I had an…read moreappointment and did have to check in through a mobile app and then wait for the go ahead text to come on in. Once inside the social distancing was in full effect. Temperature checks were at the guarded entrance. Everything was easy peasy, though. The Breast Health Center has a fabulous team that I would highly recommend, ladies! Overall, I've had a great relationship with UH hospitals.

I am always pleased with my care here! The check ins and scheduling are easy through ZocDoc, and…read morethe reception staff are very personable. They have all services within the building, including blood draws and radiology.

I want to thank retired Dr. Freddy Fuentes for referring Dr. Elizabeth Kightlinger. She's…read moreoutstanding. Easy to talk to, very thorough and very efficient.

I will say when I first came in to this practice I was very pleased and impressed with the care I…read morereceived. I've been a patient for a while now, with that being said I arrived home last night from the west coast to find a very offensive letter in the mail waiting for me. This letter is telling me that I've missed multiple and multiple appointments, and that if I don't want to really be there I don't have to so they will stop seeing me! I must say I'm glad that this dentist is showing his true colors! The fact that letter was not entirely true but also the maturity of it was ridiculous! Technically the entire time I have been with this dentist I have missed two appointments one being I was on the international trip, the second was at the end of last month. I had an appointment for a cleaning and I was eight minutes behind schedule because of traffic on SomCenter Road when I arrived I can feel the attitude from one receptionist in particular they took me back did x-rays but did not do the cleaning because and I quote I was eight minutes late and they only have 45 minutes with me so I said no problem I will be back the following week to get my cleaning done and I also had a small cavity. Well I have just received horrible news that there was a death in my immediate family I took off did not think about canceling this appointment because as any normal human being that would be the last thing on their mind! So again I find it very rude and offensive to have such a nasty derogatory letter in my now waiting for my arrival after a week and a half of hell that I have been through. And by the way I have even paid for my services before I left the office building to take care of the cavity and it will not be fixed by this dentist as he made it clear he does not want me as a patient which is totally fine! Again he comes off as a great doctor to begin with but just make sure nothing happens in your life that you can't control and be sure no matter what to give them a call even if it's a life changing experience happening in your life you must call them or you will get a nasty letter and they will turn on you like you were just the person from the streets. All of you at that practice should be ashamed of yourself! And look how he tries to blast me out for speaking the truth! BTW DR. Stern you don't have my permission to talk about details out certain visits! HIPPA Buddy! You can say what You wish but don't you EVER talk about my visits! You're clearly one liar! It's funny how you say I've missed multiple appointments! Why don't you be real and tell people how you and your staff really are! Assholes!

Love Dr. Troy! The office staff always manages to squeeze me in when I'm sick. (That's really the…read moreonly time I go). Dr. Troy is always nice & listens to me when I talk. I feel like she gives me decent options about my care. I like the new office too. The nurse who always does my check-in is awesome as well! YAY, I'm a happy pt.

Dr. Troy has been the best doctor I have seen in over 30yrs. Always listens, offers advise when I…read moreneed it and fits me in when I need to see her immediately because of sickness. She's straight forward but has heart. I wouldn't trade her. Could get some of my medications from another doctor I see but because I'm not always sure of the other ones, I wanna keep her as my prescriber because I know I'm going to keep her. Went through alot of problems and she listened and I didn't feel judged one bit. The staff are great too. Polite and accommodating.

My mother in law had a tumor removed from her colon. Her Dr. Ronald Charles and team gave the…read moreexpectation of a 5-7 day in hospital recovery. She did very well and went home on the fourth day. The hospital team's care was phenomenal. The room was amazing. Roomy and it had a pull out couch in case someone needed to be with her! There was a convenient visitor restroom in the hall. Parking was very convenient and reasonably priced. On checkout, we were parked Jess than an hour and it was free which was good. The ONLY negative was the Television quality!!!! It was so dark and blue tinted, it was barely watchable! The staff said they're all that way and probably the biggest complaint. Whomever in purchasing got a "deal" on these really bad TVs needs to spend a day in a room to experience how difficult it is for the patient to watch anything! This caused an otherwise 5 star review to be a 4!

I've been going here since August 2024. Dr. Hoover and his team are amazing. Communication is top…read morenotch and the doctor has taken my feelings and wishes into account every step of the way. I am in the very best hands.

Best doctor I've ever had. All of my friends now go to Dr. Fisher. Knowledgeable, professional and…read morecaring.

Dr. Fisher is the best doctor I have EVER had. He is thorough and patient, he takes his time and…read moreactually listens, and all of his support staff are wonderful and helpful.