I scheduled an appointment for a physical which is fully covered by my insurance. Dr. Thomas asked…read moreif there was anything else going on, any pains or things I wanted to talk about so I told him about a foot problem I'd been having and he gave me a referral to someone I would later find out couldn't help me at all and sent me on my way. When they billed my insurance they refused to bill it as preventative care because we discussed another topic. he was very deceitful in the way he asked about other things to allow him to bill for additional services and screw me out of hundreds of dollars because it was not fully covered by insurance.

Dr Davis is my pri care physician. She is so nice and so down to earth. She always has time for…read moreher patients. I was referred to her by a friend several years ago and it was the best referral I've ever had.

great internal med dr who is very personable and relatable. she cares abt her patients and does…read morenot rush thru appts. she is responsive to medical needs and concerns and has a a caring staff also.

I was at Cleveland Clinic Willoughby Hills Lab today for some routine tests. I set an appointment…read moreusing my app. Walked right in, registered at the desk. Within a couple minutes I was called in and the nicest, most professional woman took care of me right away. I was in and out in 10 minutes. I always receive excellent care here and have no desire to go anywhere else.

The ambulatory surgery center staff is the rudest health care team I've ever encountered. Nurses…read moreand techs clearly do not like talking to patients. One barked questions at me and when I misunderstood what she was asking me because she both yelled and mumbled at the same time, she then yelled at me because I gave her the wrong answer.