I have been a patient since 2007. I originally went to Dr. Finan, since about 2012 I've gone to Dr…read more Swenson. I have had many struggles with my disease over the years, he has always been there to help. He even will work through a lunch so I can travel almost 3 hours for an appointment. He is assertive when needed and apathetic when needed. Will keep on making that trip to see him!

I have been at patient at Iowa Arthritis for many years. With the recent retirement of Dr Larry…read moreRettenmaier, I am now working with Dr Matthew Samec. I met with Dr Samec today who will now be my physician. He was familiar with my med history which put me at ease. He spent what I felt was a great deal of time talking to me and asking questions. He was so very patient with me as I shared issues about my med history I wanted him to be aware of. Dr Samec is experienced, thoughtful and caring. Working closely with Dr Samec is PA Laurie Hughell. If you are seeking treatment for osteoporosis or rheumatoid arthritis, I recommend Dr Samec and Laurie Hughell. I have trusted my care to this office for 18 years. I rarely write reviews but if you are new to the area or looking for a new provider, I highly recommend this team. Mutual trust must be the bedrock of a good doctor/patient relationship.

I was scheduled with a provider and called to see if there was a female provider that I could see…read moreinstead, so that I felt more comfortable. I was advised there was not a female provider that I could see. When I mentioned scheduling elsewhere with a female provider, I was advised that I could no longer see the provider I was scheduled with at this clinic, and would need to pay $200 for canceling my appointment that they made me cancel because I was uncomfortable. The receptionists are very rude and unprofessional. Once you mention going somewhere other than to their clinic, they treat you terrible. I would advise going LITERALLY anywhere else.

I've been treating exceptionally well by all staff. Dr. Jennisch is great at working with MDD. I've…read morebeen seeing him for well over 10 years. He's very kind & empathetic. I'd highly recommend their practice.

I have been Dr DeFrancisco's patient since 1998. Up to now he is my primary care physician. I have…read morebeen very appreciative of his medical expertise and personal concerns of my health and welfare ever since. He is personable and willing to spend more time with me when I have questions and concerns about my health on every visit with him at the clinic. Within a day or 2 he responds to my call or request for a new or refill my prescriptions. When my wife's primary care physician retired 10 yrs ago, I recommended to her to sign up with Dr. DeFrancisco as a new patient. Dr accepted her as a new patient with no problem. She is very satisfied wih him. It's now year end of 2021 and both of us are still his patients with out any complaints. He takes care of us. We are grateful for his medical expertise. He is an excellent Dr. Also his staff Nurse, Jennifer is great. Thank you Dr Defrancisco and Nurse Jennifer. My wife and I wish you both Happy Holidays and a Prosperous upcoming New Year 2022. Be SAFE.

He has been my husband's Primary Care Physician. We sure can't believe how he is being treated! My…read morehusband has been in the hospital for 3 days and Dr. Defransisco won't even return any of our several calls to his office! Meanwhile he has been in pain and suffering! Finally when someone from the office did call us she was very rude and we were told that he would need to find a new doctor since Dr. Defransisco doesn't do rounds at the hospital that we are at! Period! No referrals..nothing! He is a disgrace to his practice! It sure would've been nice to know this information much earlier. What a terrible experience! I warn anyone that is considering putting your life in his hands...he just might turn his back on you when you need him most. We will be filing a report with the Iowa Methodist Administration!

is the fastest urgent care I've been to. Each visit has been less than 30 minutes. The providers…read moreare excellent!

Horrible service. Their patient portal does not work. I can't get someone to give me the results…read morefrom bloodwork I had done. They are only sharing the results with the ordering doctor. I have a right to my medical records. I need a medication asap and need the bloodwork for the right dose.

They gave my 18-month-old the wrong vaccines at his appointment. They gave him the HPV vaccine,…read moremeant for pre-teens, and justified it by telling me that they give it to younger kids in Europe... He was fine, and we went back it to get the one he missed, but this seems like serious negligence. Should have learned, I thought it was a fluke, but a few years later they gave my daughter a prescription for antibiotics that was stronger than an adult dose because they accidentally doubled it. We are now changing offices because we no longer trust the staff.

Mercy Briarwood; Love the office here! Staff is so friendly…read moreand knowledgable! Location is super convenient as well!!! Intersection of NW 36th and N Ankeny Blvd. the PA Brandon Mitchell is super thorough! They usually can get you in same day as long as you call ahead for appointment. They are open M-F 8-5. Which is pretty standard for a doctors office. They have no appointments from 12-1 pm for lunch. New patients are always welcome and they are great at working with insurances! Didn't think I would review a doctors office but they are a great group. Beautiful office with ample parking and new equipment!

Dr. Craig has offices with Iowa Arthritis and Osteoporosis Center. The Center has nearly everything…read moreyou could hope for as a patient. Including, but not limited to on site infusion center, fully staffed laboratory, pain management services, radiology, bone density scanner, a variety of ultrasound options, you name it! The list just keeps going on! Very friendly and professional office staff. Dr. Craig is extremely competent and caring. He takes the time to examine you each time you come in for an appointment and both explains and makes sure you are comfortable with your treatment plan. I highly recommend him to anyone suffering with auto-immune issues!