I have never had a bad experience with Dr. Hockett. Very down to earth while still maintaining a…read moreprofessional image.

I've come in here on multiple occasions in varying degrees of urgency and found that they could…read moreschedule me in fairly quickly each time. The staff and nurses are professional and courteous, and the online pre check-in is helpful in expediting my wait time. I've seen Drs. Tara Dennis and Eric Donels so far and both were excellent in hearing out my concerns and providing options for resolving my health issues. It's just too bad that I have to keep coming back here with health issues!

I was waiting in another company's urgent care for hour and half before I figured out that I can…read moremake appointments for my regular doctor's online. You heard that right! You can make appointments online! Pretty useful considering I lost my voice due to a sore throat. I got in the same day, and service was prompt and nice. They have all their info on pads so fill out your info or just hit continue if nothing has changed. They had me in and out in 30 minutes and on my way to pick up a prescription. I would highly recommend the Iowa Clinic to anyone

I lost her when I moved to another clinic several years ago. I would definitely give her 5 stars…read more She is very personable and caring about her patients.

My family and I have been seeing Susan for years. She is such a kind hearted, caring individual who…read moredeeply cares about all her patients. She welcomly greets me with "hows life, your mom, your sister, your dad?" everytime I visit. I even get a glimpse into her life with her husband and daughter. I would never think about seeing any other doctor (or doctor within the facility she works at), even if it means traveling a bit. Love you Susan Kennedy!

All of the staff are very friendly here. I feel terrible that I didn't get the nurses name but she…read morewas so sweet. She even had scrubs with cats on them! Dr. Reed is so incredibly nice. She is warm and friendly and takes the time to explain your options. She listens to your concerns and addresses them. After being blown off by another doctor, she's a breath of fresh air. She also practices women's health so she's a one stop shop. So glad I found her!

I've been a patient of Dr Olmsted for nearly 30 years. She takes time to answer questions and…read morereally cares about her patients. The front desk staff is always kind, welcoming and attentive. I appreciate the convenient location and the online patient portal to communicate with Dr. Olmsted. Can't say enough great things about this clinic and it's team of health care professionals! So grateful to have them on my healthcare team!

I made an appointment with Dr. Kono but on the day of my appt. I tried to call to cancel. My…read moredaughter was in a car accident so I was making arrangements with tow truck, car insurance, plus running my other daughter to high school & then driving my oldest back to Iowa State for school. I tried calling 5x & each time I was placed on hold since leaving a message isn't an option. I would have to hang up to take calls about car insurance & towing because I couldn't get ahold of anyone. Got a letter saying that Dr. Kono will never see me now since I was a No-Show for my appt. I can see other drs in the practice but not her. I am not a habitual no show kind of person for doctors appt. Dr. Kono is the first doctor has ever "reprimanded" me for something that was unavoidable.

When is an urgent care facility not actually an urgent care facility- that would be this joke of an…read moreoffice. 20 foot sign says urgent care, but you carry an injured person in and are told they requiring an appointment! This makes you just another doctors office. STOP THE BS and wasting people's time when they are in pain & need care. If anyone questions why hospital emergency rooms are used for non life threatening care- this office is one one of the reasons. Lying to the public and actually using a 20 foot neon sign to promote the lie, is rediculous and reprehensable. I will make sure everyone I know to take their business elsewhere. Clearly this is not a medical care provider that cares about people.

You "reserve" your spot online to guarantee spot to be seen. Then your force to sit another hour…read moreand half because they are so far behind. Why? Why make people reserve time knowing darn well your going to see anyone that walks through that door. Then ir staff gets an attitude when u ask what's taking so long.

Dr Córdoba was not interested in listening to his patient. He gaslighted the patient and did not…read morelisten to questions or concerns. His nurse was no better-she took it upon herself to "guess" at a serious psychiatric diagnosis. Will never return or recommend.

Can not keep a female doctor to save their life. Currently has gone through 2 female doctors in…read moreless than 2 years. The female doctor they do keep is not taking patients at all. Does not really do walk-ins and has reduced hours so you can't really go when you need to so you have to leave work early. I've been going here for the last 7 years and am severely disappointed. I will be switching clinics now because this one does not care about their patients needs at all

Avoid mercy at all costs. These Drs repeatedly Lied to me about results of xrays and diagnosis for…read moreyears even though in drs notes and in imaging. Dr mitchel also lied on phone answering my questions again just recently last Thursday even when i asked specific questions about past images if xrays etc and said nothing there... well i looked myself he lied its been diagnosed for years and hes been lying and not treating me and they've told me im too young repeatedly be in pain still now for over 10 plus years as im seeking honest help with no help or pain relief from mercy just lies and shady billing since theyre doing labs and imaging and lying about results so you do more imaging. I have alll the proof its in my med records. They also refuse relief for the excruciating pain. Im in excruciating pain daily, im a huge fall risk at this point, i cant walk many days from pain and bones crumbling and osteo arthritis its caused all due to malpractice ignoring me, my pain etc. This Sounds like a great opportunity to consult an attorney instead of a dr, they might actually help me walk again and not be a fall hazard, maybe ill be able to do normal daily functions again if i join a different medical group that doesn't lie to their patients because lazy or to increase billing and do additional tests for more money. The place is a scam and will not help you and if anything tells u to go to ER for help which is not what the ER is for when i been seeking help for 15 plus yrs and records to prove it. Dr mitchel lying and not doing his job has also cost me several hundred thousand if not millions over 10 to 15 years in lost ability to work and a liability case dr mitchel tossed because of not doing proper care or testsand handling my case properly and claiming im fine refusing to bleieve me because hes a younh dr that said i cant hurt that much and now i cant walk thanks to mercy and dr mitchel and other drs who been involved Now because brandon mitchel has lied and not treated me properly for my condition and refused any pain medication like was previously prescribed in pain management before pain dr got caught for fraud like mercy is about too ican hardly walk most days and in excruciating pain and will have to have knee and hip surgeries probably to get staryed and who knows aboyt my back now that im with different drs that havent lied to me yet. brandon mitchell and every other dr in my med records whos been lying because im only 34 now or theyre frauding insurance needs to stop and they deserve to lose their license to practice medicine anywhere. Dr morgan is a hack job ent also and ill never smell again, breathe properly or taste food because of his hack job of a sinus surgery. Avoid mercy theres a reason all the good drs leave mercy mercy is garbage.