I've seen a lot of Doctors and Dr Munro is hands down the best provider I've had. Dr Munro is…read moreabsolutely the best. I had cancer and also have it again and Dr Munro was/is always there for me. He is kind, considerate,caring, professional and has much empathy. He listens when I need to talk, sends me wherever I need to go. I had a meltdown and called the office and they asked him if he could squeeze me in and he said of course. He doesn't even mind my crazy. I wouldn't ever see anyone else. I hope he is my Doctor for the rest of my life, because I don't want to start over with someone else. I'm not sure I'd be here if it weren't for Dr Munro. I also see Kim, the therapist and she is wonderful, she listens, talks things out with me. She's the best. I also want to say that Diana (Dr Munro's nurse and Amy the other nurse are so kind and thoughtful. Bailey Webb treats my son and husband and she has always been helpful. The girls at the front desk are always pleasant and professional. I absolutely love this office and I hope it never changes. Sometimes you get what you get by the attitude you present, if you go in all crabby and demanding, you're probably not gonna get the best care you want, they will try, but you won't think it was. So, go in with knowing that they are human and so have bad days, probably because of a difficult patient... so try and give them a break or a second chance.

Unprofessional and rude! We tried many times and to get documentation from Dr. Munro and the clinic…read moreto get paperwork in a timely manner which was not done when needed and we requested to speak with the clinic manager on numerous occasions by email, voicemails and other means which never happened and no call from them. Dr Munro kept asking for visits to have paperwork filled out that we needed and charged our insurance when the specific paperwork was not sent over until multiple emails and calls were made to only be placed on hold for over 5 minutes each time and no one would answer and then calling back to be placed on hold even when told no when asked to hold and that I didn't want to be placed on hold and Bree would place me on hold anyways. I sent an email and left a voicemail for Dr. Munros nurse to call me back as we just needed confirmation that the doctors were sent and the fax confirmation with information and documents sent directly to us. That wad finally done 2 days after my 3rd visit by Dr. Monroe as he called us back hours later as he was just now faxing over the information information that we needed and that was two days after our appointment with him to get the exact documentation. Nothing like milking our insurance company for unnecessary visits. And then the doctor wants to terminate our relationship because they couldn't follow through with getting the documentation sent over when we originally had our visits! We never received a phone call from the clinic manager or clinic Director as we requested this numerous times by emails and calls to get this issue resolved and to get feedback. The nurse should've sent the information over the day of the appointment which never happened. The doctor was sending it two days later when we finally got a phone call from him!! the only thing that Monroe wanted to do for long Covid say to drink enough water, eat well and get enough sleep. seriously?! no other treatment is available out there for this?? this clinic will be one that I tell everybody to stay away from! If you're seeking Long Covid treatment, this is not the doctor that you want to see! They don't follow through with the things as they should in a timely manner and the only treatment they recommend is what a normal physician would recommend. Ridiculous! And to say that I was abusive to staff to say "No" to being placed on hold is a lie!! I terminate my relationship with Dr. Munro as he is not someone I would recommend to anybody and exaggerated the truth to what really happened and is only covering for his nurse not doing her job to send what I needed over on Monday when I had my appointment as that wasn't done even by Wednesday when I sent emails and then started calling. Why would I want to continue to see somebody that doesn't take care of my needs as a customer for a service that I have paid for. Possibly insurance fraud? 3 visits for paperwork seems a bit extreme... and to get the correct paperwork? Sounds a little excessive to me!! If I could give them a -5 stars, I would!!

I love this clinic. All the providers listen and care, educate with every interaction, and go above…read moreand beyond to provide excellent care.

I just had my first appointment with Dr. Steinman and all I can say is I am so impressed! They…read moreallow me to be the parent and make informed decisions for my baby instead of being guilted into what the status quo tells you to do! She was very approachable and I found myself able to ask questions that I was scared to ask at my babies previous clinic because I would get an eye roll or a talking to. I am so happy I made the switch!

I am a union painter, and was working in Dr. Luneburg's office. As I was working I could hear the…read moreway he spoke to people and how kind he was. I decided to talk to him about some of my aches and pains from painting for over 30 years. He had me do a couple of tests on each of my arms and when I failed 3 out of 4 he worked out a plan specifically for me. I have always been a little leery of chiropractors because of the ole "wifes tails" but he made me feel comfortable immediately, so I went ahead and set up an appointment with him. I feel better than ever now! I would recommend him to anyone, and have.

I was recommended to Dr. Luneburg by a co-worker. I had a pinched nerve in my back that would not…read morego away. It was affecting everything in my life. I could not sleep, eat, or work without extreme pain. After just 1 visit I could feel the difference and after a couple more adjustments the pain was completely gone. I have continued to go regularly as I have not felt this energetic and pain free in quite some time. Thank You Dr. Luneburg.

I called to see if I could cancel and appointment without the charge otherwise I would make it in…read more They said it would be fine and I wouldn't be charged. Then I received a bill for $65 for the missed appointment. I'm happy to take my business somewhere else that honors what they tell patients.

You cannot find better care than what you will find at Active Wellness. I have been seeing Dr…read more Aaron and Dr. Kurt for over three years now for all sorts of reasons and I refer everyone I know to them! I started seeing Dr. Aaron for an ongoing running injury. I had previously seen many chiropractors for many years regarding this same injury, but Dr. Aaron was the only one to diagnose me properly and actually heal my injury instead of just prolonging my "no pain" time. When I became pregnant, I started seeing Dr. Kurt on a monthly basis to help with mobility and to prevent any larger problems. I am convinced that Dr. Kurt kept me healthy and pain free during my entire pregnancy. After my son was born, I continued to see Dr. Kurt as we worked through new motherhood "injuries,"including tendonitis from picking up my son too many times! These guys are not your typical "back cracker" chiros. They really know their stuff. My husband sees Dr. Aaron for sports maintenance and he always swears that Dr. Aaron watches him walk in the door and knows exactly where he hurts that day. Dr. Aaron, Dr. Kurt, and Dr. Gary take pride in continuing their education and are always learning new techniques and earning new certificates or accreditation. I trust that I am in the best hands when I walk in their office, and I know I wouldn't find that peace of mind anywhere else. Their office staff is wonderful to work with and super accommodating. I have had to reschedule many of my appointments and they are always able to get me in quickly when it works with my schedule. They have cash prices for people without insurance and are willing to work with you on payment plans. I cannot recommend these guys enough!

I travel to country for work, but I find myself in the Des Moines area quite often. Whenever I need…read moreadjustments, Dr Meyer is quick to get me in for a visit. I can always count on him and his friendly staff for excellent service.

Dr. Layton and staff are simply outstanding. Professional, nice, down-to-earth medical clinic that…read moreactually listens and responds to their customer/patients. Highly recommend.

I met with Dr. Layton last week for a first-time visit. Working in a clinical setting myself, I…read morehave high expectations. North Polk Family Medicine exceeded my expectations and made me feel comfortable; Dr. Layton's calm, reassuring personality immediately put me at ease. The staff was very friendly and professional, both on the phone and in-person. It's been years since I have sought medical care in a traditional medical clinic, as I usually just get care at the free clinic where I volunteer. I realized recently that having a regular medical "home" is important, and I am fortunate that I have found a clinic that can provide that consistent and competent care for me.

Great Chiropractor, I have been seeing Kurt for over a decade . I have had several chiropractors in…read moredifferent parts of the USA , but Kurt is absolutely the best care Ever. Wish I could find a MD as good at their practice!

Dr. Steffensmeier is great. When I've gone to chiropractors in the past it feels like I'm meeting…read morewith a snake oil sales man, but not here. He doesn't rack up a bill with X-rays and pushing for you to come in 20 times in a week. He will let you know if you should come back, but you don't feel the typical pressure like at most chrios. I have popped in from time to time when I've had some back or neck pain and after a few visits he has me up and running again. He also uses Muscle stimulation which I find helps greatly. The office is located in a easy to get to location so if you work downtown your in and out in about 15-20 min. He does allow walk-ins, and excepts many forms of insurance. I can say that I would like to see one thing added. If he could rent out space to a massage therapist that would be awesome. Someone that could do a quick 15-30 min session. They also have a great friendly staff.

Never any issues here with doctors or receptionists or nurses. Everyone has always been very…read morefriendly and attentive. I've always gotten honest and attentive care here and referrals and valid recommendations. It's why I continue to go here regularly. Jennifer G used to be located here, wonderful doctor. Barbara H is still here and does a great job as well. Just overall attentive and knowledgeable staff and as a woman I've also been comfortable here.

Best care and awesome doctors! Dr Al durrah is the always so kind and friendly. Their walk in hours…read moreare great for families!