Great service, awesome people! Honest and up front…read more Thought i needed new breaks, and they confirmed that i didn't need to. But i needed a new muffler, only took 30 minutes. Good price, nice guys! From a norwegian vanlifer

Great service, prices were fair not through the roof like most mechanics. Thanks guysread more

Well one year later and it appears they may be under new management?…read more $80 just for them to answer the phone? Another $200 to be towed 35 miles never again. The driver took some great photos of my empty driveway, he didn't seem to be firing on all cylinders so...proceed at your own risk!

I waited hours for these people to come, mind you on google maps their main location was 25 mins…read moreaway. When I called the main office no one answered. If your insurance company refers these people to you, ask for another company. They driver was cool tho

Poor Communication and Unprofessional Customer Service:…read more I don't normally leave reviews, but I feel it's important to share my honest experience so others know what to expect. I originally spoke with someone named Chris earlier in the week about bringing in my vehicle for a diagnostic. He told me to "drop it off Wednesday," but no formal appointment was made -- no confirmation text, no email, no name taken, and nothing written down in front of me. Because of that, I assumed they were operating on a flexible drop-off basis, which is common with many repair shops. Unfortunately, I wasn't able to make it Wednesday due to being sick, so I dropped my car off early Thursday morning instead. Throughout the day, I called multiple times just to check whether they would be able to look at it. Each time, I was told nothing -- no update, no estimate, no clarity. I even told the front desk that if they couldn't get to it, I would gladly come pick it up so I wasn't taking up their space unnecessarily. When I finally spoke with Chris, the tone and attitude I received were extremely unprofessional. Rather than simply explaining that they were too busy to look at my vehicle, he blamed me repeatedly for them not being able to work on it -- even though no confirmed appointment was ever created, no system entry was made, and no communication was sent to me to establish a scheduled date. I acknowledged my mistake in not coming Wednesday or calling ahead, but the way the situation was handled was dismissive, rude, and lacked any basic customer service. A simple "We're booked today, we'll try for tomorrow" would have gone a long way. Instead, after leaving my car there all day with no updates, I received a message saying it was "ready for pickup" -- even though they never inspected it. The entire experience left me disappointed and feeling like my time and concerns weren't valued. I understand shops get busy and that I didn't arrive on the originally discussed day, but professionalism, communication, and courtesy should still be consistent. Unfortunately, that was not my experience here. I hope the shop takes this feedback seriously, because good service is as much about communication and respect as it is about repairs.

I completed an online quote request for service. Had a reply saying they'd get back to me on Monday…read moremorning. However, Monday morning came and my vehicle would not start. I had to jump it. So I came to this business requesting help and the older female was very short, very rude, and condescending while I explained my situation. Never asked for any information about me or my vehicle just asked that I leave it with no promise to get to it because they were " booked full" to which I could understand. But I could not do such a thing with a child at daycare and a husband at Work. I had no alternative mode of transportation to be sure that I would get my child at the end of his day or get to him in the event of an emergency. My issue is not getting service immediately. I in no way feel entitled to demand same-day service. It was the attitude of the individual that was really offputting for someone who is the face of the business when you walk in. Next, she became very frustrated with what I was explaining, and she said they would not be able to get to my vehicle until Thursday. Which I replied we will be out of town then. She then said something along the lines of I don't even know I can't help you anymore and directed me to the person sitting behind the computer who also said "I don't know either. I just got here." The business had been open for nearly an hour at that point, it was almost 9 AM. The entire interaction was discouraging and borderline demeaning. Additionally, these people don't know who I was they never asked for my name or anything and at this point, I still have not received any email back about scheduling a potential appointment for service. I went down the street to Firestone anyways, and was helped immediately but people much nicer who talked to me with empathy and respect. Something I did not receive at great bridge auto.

Not try to bully customers in addition to not trying to steal items out of your vehicle before you…read moreget there. Don't do it. Bad place.

Had an old RV that need to be removed. Three other wrecker services came out and could not do the…read morejob. Chips guys came out and did a phenomenal job. Called me to let me know what was happening every step of the way. Very polite and professional.

I had an antique car that needed a tow this weekend. Century Towing took good care of it and made…read moresure we got her moved with no issues. Much appreciated

Professional business deserves positive reviews, 5 STARS for Century, when other local companies…read morecouldn't handle a break down these guys did, thanks to the staff

Car Struction was a great experience from start to finish. I was offered 2 other car repairs…read morecompanies and was told Var Struction did good work. Once my insurance company made the call. A received a call from a cheerful and informative young lady. Offered me dates to bring in my car for the adjustor to give an estimate. The appt was much earlier than I expected. I met Ty who was very professional, respectful and experienced. He calmed my fears about the repair. I honestly did not expect but received stellar service. There was totally no wait. My car was completed 3 days earlier then estimated. Car Struction reserved the rental with the car rental company, through my insurance. Easy peasy. They matched my custom color and I'm back on the road...after all this snow is gone. Thank you to the great receptionists who helped out when I called with questions.

10/10 recommend Car Struction for car repairs! amazing group of people that work there.read more

This place is the highest price in the area it is definitely not worth it good year around the…read morecorner carls car wash they are definitely cheaper

Okay, so, I'm genuinely on the fence with how I feel. Not like anyone cares but sometimes reading…read moremore recent reviews of an establishment can be helpful. Overall, I'm hopeful that I was given the truth and an honest response when I arrived to get my car inspected. I'm a young female and know zero information about cars, let alone the mechanics of how everything works and runs efficiently if that helps preface anything about this review... but I went in yesterday to get my car inspected. Made an appointment for 9:15 AM and arrived around 8:55/9:00 AM. Was told about 30-45 minutes into my visit that my car had an airbag light on that would cause an inspection failure. They decide to connect my car to the computer to run the diagnostic tests to see what was up with causing the light to appear. Another 25-30 minutes rolls by and the shop is getting busy with foot traffic of customers looking to attend to appointments or make them for the future. The man comes back about 30-45 min after the diagnostic test was ran to let me know they figured out that the light was coming on due to an airbag located in the middle-rear area of my car and that they would have to remove the seats and the to fix the wire. I then asked for a loosely quoted price and was told it would all just depend on this wire and the time but nothing else was said, price wise. I mentioned that I couldn't and wouldn't like to afford anything around and over $500 and the man was hopeful that it wouldn't be that much. Another hour later and the man was able to fix the airbag light by adjusting the wire and was able to pass my car for inspection. Great news!! As I'm still trying to inquire about the price, to prepare myself, the man still can't tell me anything exact, which I understand, but then drops this bomb that it will be "labor + fixing of the part" and that "labor is $125/hr. And he announced I had already been waiting for my vehicle for 2 hours so just figure that plus the price of the part (which I was never told how much it actually was). Looking back at my receipts, I was only given the inspection paper to keep for my records and my payment receipts were attached. I never signed or received anything that stated the name of the part that was faulty and/or how much it would cost to replace it or re-wire it or whatever he did to fix it. I'm also annoyed and curious to know that I was only told about how much labor cost was per hour, at the 2 Hour marking in my visit... nothing was posted or mentioned that labor would be the $125/hr. I don't mind the fact that they need to charge that much hourly, but let me know or disclose it through a conversation or memo needing a signature that when you are needing work done this is the price per hour plus whatever the cost of the parts will be as well. For 2 hours of labor and fixing the wire for the airbag plus tax, it cost just $2 shy of $400.00 and the best and most comedic part was that the mechanic delivering me the news, seemed like I would be thrilled by this price because that was even "including discounts". Man, was that a real knee slapper! Looking back, I'm pretty sure it just wasn't a great fit for me because I like as much transparency as possible when dealing with a higher balance for me. To some, $400 is chump change so it just depends on the person, situation and visit. My experience is nothing like what someone else will have. I would still recommend others to try them out and support local; they need it.

Michael "Jamie" McClain, service advisor kept me well informed through the entire process, from the…read morebeginning to the end! He had no problem with explaining when questions were asked and even when it wasn't. Great personality; a people person, for sure. The quality of work is amazing! I had a phenomenal experience and I highly recommend this entity as well as Nr. Jamie! Awesome job!

Excellent Service and customer attention. Miranda Rollman handled my vehicle repair expertly…read more From coordination with insurance approvals to setting up a rental car and keeping me posted on the timing of the repair I was very pleased. See Miranda for excellent customer service! Ken N