Quality care, wonderful office staff. Dr Hansen is a wonderful doctor. Excellent if an emergency…read moreappointment is needed.

No response from phone call message or email requesting an appointment! Don't seem to be really…read moreinterested in new clients.

I had the great luck to walk into Luxe Optique when Optician Apprentice Robert was there. I was…read morevisiting Hudson briefly from California and the temple of my frames had just broken off. With no spare glasses in tow and not enough time to get a new pair shipped in, I would have to walk around with ridiculously lopsided frames. Robert examined my glasses and miraculously found an old pair of the same frame (this is a somewhat rare, German frame) in the back of the shop and took that temple and attached it to my glasses. He saved my sight and my trip. His quick thinking, resourcefulness, and customer service were just remarkable. This shop has "big city" style in terms of its frame selection but small town kindness and care. It is truly one of a kind. I can't wait to return to shop for new frames, and I hope Robert will be available to guide me through the excellent and wide selection of styles.

Glasses certainly weren't inexpensive, but they have an impressive, unique selection of frames and…read more5 star service. If you want a boutique, full service experience, that's what you will get for your dollars!

Julio and his partner were very accommodating and seemed to genuinely want me to be happy with the…read moreeyeglasses I purchased. They were patient as I tried on many pairs and worked with me to bring my shopping experience to a happy conclusion.

Dr. Ullman is rude, rough, and all but refuses to answer your questions. I was beyond disappointed;…read moreanything I said or asked agitated him! If I wasn't there for a specific concern, than why would I be seeing a specialist? Of course I'm going to have at least one question about all of the scary things he was barking out at me. Additionally, his office staff is by far the WORST I have ever dealt with! The office seems to be filled with nothing but a group of sour-faced women who are rude and feel entitled to talk to you like you are dirt under their feet. Not to mention they hang up on you! Additionally, my eyes were dilated in a closet, the kind with the sliding doors right in the middle of the hallway. How private/comfortable is that?! Overall, Dr. Ullman's office is by far the worst doctor's office I have ever been to and I would not recommend it to anyone. I will certainly NOT be back and have suggested to everyone I know not to visit there either. Do yourself a favor and see Dr. Kaplan in Catskill. He's fantastic!

My frames broke after 4 months making them the most expensive glasses I have ever owned. America's…read moreBest peddles junk. You will be better off with cheaters from the dollar store.

This branch is pathetic! First issue was last year, the…read morestaff, who seemingly care less, told me it would cost 300+ to get glasses repaired, did it myself for 25 repair kit This year, they called saying my prescription was good to December and would I like to just buy new pair instead of exam. Told the person on other end after I called my wife to discuss the insurance side of this and was on my way in any case. I arrived five, yes 5 minutes late and the person behind the counter said no exam for me! I explained I would wait for the people in front of me no problem. She would not budge on this!! Left this pathetic branch and will go to another branch. At least she could have called a higher up but the lack of customer service was her goal