Worst of the worst. Been waiting 1 1/2 hours for my appointment. Totally unacceptable. These…read morepeople should be ashamed.

While Raymond Kruck was still at this practice I had faith in my visits and the care and concern I…read morereceived. Since his leaving to get in the office unbelievably impossible. With many attempts in the time Raymond Kruck has been retired NO ONE RETURNS YOUR CALL. COUNTLESS messages left to make an appointment. I wouldn't call this Premier treatment. Does The Medical Industry actually care?

Office is old and dirty. Dr. And staff don't get back to you. Took me one week and at least 5…read morecalls to get a prescription renewed. Dr. Still hasn't gotten back with me about my lung CT scan or bone density test taken on the 15th of June.

Professional service , listens to all your problems . Wait times are long sometimes short be it's…read moreworth the wait

WORST medical practice I've ever been to. I was a patient there for several years, dealing with…read morethe worst illness of my entire life. I needed a compassionate, available, forward thinking responsible practice. What I got was the complete opposite, time after time. I was understanding, polite, patient, and gave them several chances to correct their incompetence and careless mistakes. Their nursing staff and front desk reception are irresponsible, curt, lazy, surly, and extremely rude. They all seem to have huge egos and chips on their shoulders, with no provocation whatsoever. If you're someone who's patient, courteous, or polite, they'll see it as a weakness and they'll completely walk all over you... And when that doesn't upset you, they'll resort to bullying you and verbally abusing you. They're there to get paid while doing little to compensate for it. They could honestly care less about you. They clearly hate their jobs (and themselves) judging by the way that they treat loyal, patient, long-term patients. Their nurses are verbally totally abusive, rude, and incompetent. They'd committed malpractice on me last year, by putting me on a conflicting drug that caused an extremely damaging reaction. They ignored my patient portal messages prior to prescribing the drug, asking them if there were any contraindications with my other medications, resulting in the fact that since then, I haven't been able to fully walk since. When I (finally) confronted them after years of their inefficient conduct , they (of course) denied any accountability. I'm currently speaking to a malpractice attorney to inquire about suing them. Their practice manager, Gina Brown is incredibly lazy, insipid, rude, and she's completely irresponsible and incompetent. She takes ZERO accountability for her practice's (numerous) blunders and mistakes. She'll throw other doctors at the practice under the bus to save her own skin. Like the others, she could care less about the patients in their practice. She should be quietly pushing a broom at McDonalds, not interfacing with the public or working for a medical practice who calls themselves "the best medical practice in the Hudson Valley." That's a lie... They're anything but. NUMEROUS other patient reviews will also tell you what they're really about. You can also tell how blatantly egotistical they are by the way that they respond to former patients who've (also) had several negative experiences of them. Read how they respond to their rudeness and outright neglect. They'll bully and insult you by lying about repeated incidents and they'll invariably attempt to humiliate you! Read their responses to other (former) patient reviews. Their former patient reviews are absolutely scathing - and for good reason. They'll get their karma. Clearly, they already are, judging by what others believe. Their review responses are irresponsible, neglectful, condescending, inaccurate (they'll resort to outright denying and lying about your experience with them). That's how horrible these people are. These people take no accountability for their reckless mistakes, they have zero compassion, zero professionalism, and a horrible bedside manner. Avoid!!!

This business is irresponsible and heartless. Because of a…read moremistake by their admin they cancelled my urgent appointment, after making me wait months and months for that appointment. They did NOTHING to remedy their mistake. Nothing. I am now left another months long wait for another caregiver to give me an appointment; while my body is deteriorating. What a terrible mistake to trust them. They know there is a healthcare shortage in my region and treat their patients with disregard. Irresponsible and heartless.

He is great! Inquisitive, determined to find solutions and puts you at ease. Wonderful primary care…read morephysician, and refers to excellent specialists when needed.

I accompanied my elderly parent to a visit with this provider and was absolutely horrified by the…read moretreatment of both my parent, as well as myself. This person (I hesitate in affording him the courtesy of the physician title, as his behavior does not warrant that level of respect, despite whatever formal education he managed to acquire) was rude, dismissive, arrogant, with a pompous haughtiness that was shocking and disappointing, at best. The reason for the visit was to acquire his sign-off (as pcp) on surgery with a specialist. The intended surgery, for my elderly parent, was of a life-saving (or at least prolonging) level, and was being delayed due to this required extra step for insurance. The provider was well-aware of the diagnosis and urgent need for completion of this step but did not act in a manner reflecting this knowledge, nor with any inkling of compassion for what my parent was facing in the diagnosis and coming treatment. In high anxiety health-threatening situations there should be, at the very least, a respectful, caring, provider experience wherever possible; this person provided the absolute opposite of that experience. My parent has since passed, more than 3 years hence, and I am still here writing about the horrible experience with this person in the hope of sparing others a similar encounter. The other reviews I've seen indicate that this was not a one-off scenario, unfortunately. My advice is to avoid this provider and seek care elsewhere, with haste.

The staff were wonderful to my husband and made an extremely stressful experience feel easier. I…read morewas not worried when I had to leave for the night because I felt like he was in great hands. They were welcoming at each step and gave us the time to explain the next steps. They were personable and professional.

I left a review and deleted it as I feel it is awful to make reviews out of anger. Now that things…read morehave settled a bit, I am leaving a true review. It is not much better. This hospital is SEVERELY understaffed!!!! There is no doubt that nurses are running around trying and doing their best and working their tails off (for the most part.). I am aware that this is a level one trauma center. I thought bringing my mother there, she would be in good hands. Not the case. She was left in I. ER for over 36 hours in the hallway. I get it, they were super busy and didn't have a bed. She had to go to the bathroom, we flagged someone down, I heard her say, "she will have to wait". Get that too. They were over stressed. (She is a 78 year old woman with an impaction and a fractured spinal injury). She is out of her mind from all the oxy and muscle relaxers they prescribed her. It was ridiculous! They wheeled her in a wheel chair to the bathroom, left her there and told her to hit the button when she was done. As her daughter, I waited outside after she was wheeled away. I used the same toilet shortly after, there were SEVERAL dried blood streaks streaming down the bowl! I was HORRIFIED!!! Clearly they had been there for a while, I hovered over the toilet, my mom clearly sat on it! I can't even get into the ridiculous details about her nurse, whom told her I was being mean to him as I tried to find out information about her admission, high on over prescribed drugs, she told him not to give me any info about her. I am her healthcare proxy and power of attorney. That is the short version. In her discharge appears, they referred her to a pediatric orthopedic surgeon!!!! She is 79 years old, not a child and needs a neurosurgeon!!! Thank god, she has a good GP that referred her to a good neuro and changed her meds that they prescribed her that had her back in the RR impacted and out of her mind!!!!! She is much better now. I am traumatized by this experience at this hospital and pray to god I NEVER EVER have to visit for ANYONE ever again!

from the second, I walked in I felt comfortable and well taken care of... Dr. Tania is not only one…read moreextremely experienced and knowledgeable, she has a wonderful bedside manner and made me feel comfortable and listen to throughout the whole visit... there is no doubt in my mind I am going to return for any and everything... The staff were polite, kind, and did not rush me at all... Something that's rare nowadays... Kudos to dr. Tania Cohen and her whole staff... The Poughkeepsie office is very easy to get to and has a parking lol right in front of the building...

Wonderful office staff as well as Tania Cohen. She takes care of your cosmetic needs as well as…read moreregular skin problems. Very positive upbeat atmosphere at this office. Ms. Cohen wants you to feel good and will go out of your way to make sure each patient has a positive experience. I am glad she is now part of our Hudson Valley community.

Sadly I am growing displeased with the office. Very long wait times now doctor is seriously…read moreoverbooked. The staff (not the doctor) changes each time I go and one is more clueless then the last. Refills are not called in until after hours, making a second trip to town frustrating, especially when your refills are not called in as stated. My last doctor did my refills immediately. Also the office has plug in air fresheners in every outlet. Place reeks! Even with a mask the smell is overwhelming. Very bad for those with asthma or pulmonary conditions. The doctor is so overbooked the wait has become at least an hour in the waiting room then more time in the little room, trapped with the dreaded air freshener.

If you care about your health, this Dr. is not for you. If you like to wait, and wait to see the…read moredr., and get rushed through your visit, and not get the help you need , this is your guy. He lied to my face once, and that was it. I found another PCP, instead of this imposter. Good luck.

TOWN HALL FOR CONGRESSMAN PAT RYAN 3/19/25 at The Community Partnership…read more The audience was polite and enthusiastic listening to 5 testimonials from constituent-panelists whose experiences related directly to current government services cuts that impact our communities: VETERANS SERVICES De-staffing of essential veterans' services at Castle Point VA. The Veteran spoke about personal experience trying to get mental health services following the savage cuts the current Tr@mp regime made across our country. MOVING words that brought the attendees to our feet. HEALTHCARE:OPTUM ( division of United Healthcare) A moving account by a young woman who struggled to get care in a timely manner which delayed her cancer diagnosis and treatment. FARM GRANTS: Owner of 90 year old regional family dairy business who was granted funds for improvements to his farm under the B!den administration through solar farm installation only to have the Tramp regime pull back funding reimbursement after the investment was already made. This leaves the farm struggling. ( I will now go out of my way to purchase their products, even if he v@ted for the monster.) There were other panelists who related their experiences-the point was to demonstrate exactly how each G@P/ M@GA budget bill hurts our neighbors. Pat Ryan spoke next with few interruptions, except for a few protesters of the war on GAZA who got a valid and important issue attention before being reminded not to disrupt the meeting. They weren't initially escorted out, but left peacefully after making their opinion known. To his credit, Congressman Ryan stated his support for their right to protest as part of our democratic constitution. SUGGESTION: I understand the decision to not engage at that moment, but I believe it was a missed opportunity to correct the facts and to redirect the protesters to the other party who is currently responsible for policy. Q&A followed with some thoughtful questions and topics. They stayed overtime to answer more constituents' questions. EXCELLENT EXCHANGE OF IDEAS in a comfortable setting. OVERALL, this town hall format worked well but more time must be allocated in the future to ensure that many more questions are asked and answered. This also would have been an excellent opportunity to offer a desk to sign petitions for Congressman Ryan to deliver to congress

The office in Spring Valley, NY is Horrible! They're always canceling all my appointments the day…read moreof and they always play games. Dr. Tasha Scott IS THE WORST!!!! The 2 at the front desk are very rude and disrespectful! They would call me all kinds of names because I don't speak Spanish and they laughed at me one time for coming to them only to find out that they canceled my appointment and I went there for nothing! They don't care about their patients just money and all they care about is being rude and disrespectful.

It is not the doctors or the nurses-it's the management!!!! No wonder Dr. George left, and he was a…read moreGREAT doc. People they have placed in leadership roles leave a lot to be desired and have NOTHING TO DO WITH THE ORIGINAL MISSION STATEMENT but sadly they affect the whole operation. PLEASE community recognize also that only a few sites are UNIONized. They need to whip that organization into shape now, and get a union into poughkeepsie's sites immediately. They have a site they have been working on by Manchester, and still it has not opened. Yet their staffing is horrible, phone system horrible, and hiring, firing horrible....ALL Leadership issues.