Stopped going there for 4 years. The tables were not cleaned, long wait times, service was horrible and the food was cold.. I tried it again 2 weeks ago and everything was different. Tables were clean and ready for seating, service was friendly and fast, and the food was great. I went there again this weekend and had the same great experience. What a difference. Happy to see the change. read more

The food sucked my chicken tased like fish they had no A1 sauce and all of the music they play says bad words I couldn't enjoy my food with my family worst restuant ever 1-Star read more

Me and my wife ordered the smash burgers. The hostess brought us our meal but was missing several items. She that the entire staff was a little slow in busing tables, bringing condiments, etc, I stood up and grabbed a catsup bottle from an adjacent table. The hostess Ariel snapped at me and said, "Next time if you need something, ask me. Don't let that happen again, ok?" I simply explained to her that I was the customer and the customer is always right. I simply told her that the service was a little slow. She rudely turned her back on me and left me speaking. This is a flagrant lack of respect towards customers and an indication that she lack the basic social skills need when interacting with customers. Ariel needs to be properly retrained or let go. Fortunately this is our second time back and extremely enjoy your burgers. This incident will not hold us back from coming to your restaurant. Rest assured that I sent an email to the Huddle House corporate office so they can correct this problem. The food is great but some their wait staff are inexperienced young adults who lack the maturity and social skills needed to interact with customers. Something they were never taught at home. read more

Huddle House - The rude hostess Ariel. - American Near Me - Eagle Pass, Texas

Great little place to get some breakfast. This place is always packed, so plan to wait. The wait staff does their best & I`ve found our service has been consistent. I find it odd that most of the complaints are about the wait & service, but yet, the same whiners keep coming back. I`ve never understood that, but anywho! The food is plentiful, hot, and priced just right. The food is made to order, why would I complain about the wait? The wait staff is working hard to keep everyone happy, I made sure to pay attention since the complainers seem to focus on this. This place is located off the main road & in the hotel parking lot, we usually stay so its very convenient for us. We come here when we stay in Eagle Pass to hit the casino. No complaints here, plan on coming here again & again! Great job Huddle House! read more

Huddle House - Yes plse - American Near Me - Eagle Pass, Texas

the service was terrible took very long to take our orders and took long to get our food

The service sucks, the food sucks and they are lazy as shit. They spilled milk on the floor and instead of cleaning it up they just put a wet floor sign and left it there. Ordered the patty melt on Texas toast and got soggy meat on soggy bread. They didn't even bother to toast the bread. All of our orders were completely wrong. Ordered sweet tea and got regular tea and a Pepsi. Wtf. Stay away from this train wreck. read more

Huddle House - a caution sign on the floor - American Near Me - Eagle Pass, Texas

We were interested in a place for Sunday brunch. We were a bit surprised that with a full parking lot there were still tables available and no wait. Service was very pleasant and helpful, and the wait for food was reasonable. We ordered entrees plus the blueberry muffin bites. I really appreciated them being out the muffin bites and drinks quickly. That is great service! The food was exactly what we were expecting and on par with other huddle house visits. The local salsa on the eggs was a wonderful extra. I would definitely eat here again. I normally post pictures of the food. All I could post now would be empty plates! read more

I went this past Saturday and I was amazed at the customer service that was provided by the wait staff. I thought we were going to be waiting for a while because there were 2 large groups and other tables filled. To my surprise they greeted us and took our beverage order right away. The food was amazing. I ordered the MVP breakfast and my son ordered something similar to mine. The food came out hot and just how we ordered it. I had a couple of bad experiences 5 yrs ago and vowed to never go back but I decided to give it another shot. Man, has this place improved! I will definitely be going back. Keep up the great work management! read more

We went this morning for noon breakfast it was semi full. There were people waiting for a table to be seated, there were over 7 dirty tables. We waited 10 minutes for a table to be cleaned. None of the servers cleaned their tables they asked a sweet dishwasher lady to come clean the tables. I tipped her for cleaning a table for us, she was kind she even brought us our menus. The wait staff only interest was in getting their tips off the table. The food was delicious as always the only that bugged me an my husband and mother in laws was how they had the dishwasher so this. I have worked as a waitress before I never left all the plates on the table this way even when we were busy most I left was glasses with utensils in them. I hope the staff tipped her out after their shift she deserved it. read more

All the tables were dirty never got a table manager never step in to help the waiters the food was not cook right- super slow-long wait for food terrible service will never come back - the cook didn't have a face mask and his beard was not covered read more

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We went to huddle house for breakfast after not being there for a year. Nothing has changed...terrible service, food was not any better. We waited over an hour to be served. Every order either was wrong or cold. I also had coupons and after complaining about the wrong orders, an adjustment was made and coupons dropped. The price actually went up. I had to speak to the owner/manager who was not at all friendly or apologetic but did finally get my bill fixed. We will not be giving it another chance. We've been there 3 times in 2 years and unfortunately, nothing has improved. I'm not sure how this restaurant stays in business. read more

Service was attentive and friendly. Got to taste the pancakes and French toast. Food was delicious..

Had breakfast here and although the place was packed, the service was fast, friendly and excellent. They kept the coffee coming always and were very attentive to all our needs. I recommend the pecan pancakes they are an awesome delight. Bring your appetite. Great staff and good food. read more

Food is good but man the service sucks so bad. Never fails-have visited three times and every time the servers are overworked or undertrained. read more

Terrible service!!! The wait is forever and the food is mediocre. Restaurant is dirty too Don't waste your time and money here. read more

My sister and I were in town visiting the casino. We woke up and decided to visit the Huddle House. The waitress was a very nice girl but I am convinced that that day was her first. I ordered one pancake, one strip of bacon, and one small bowl of oatmeal. My sister ordered two pancakes, two strips of bacon, and coffee. Simple? Right? WRONG!!! She didn't write anything down, she came back to the table at least 3x to ask us what did we want.‍. When the cold food arrived, nothing was right! Big Surprise ! But wait..... We actually went back the next day because service that awful HAD to be a fluke! Sure enough, we sat in a different spot, the waitress was on top of things, and the service was wonderful ! So Pam says the next time you are in Eagle Pass, have breakfast in the Huddle. Just sit in the center of the restaurant!!!! Pam won't be responsible for your ruined breakfast! ‍ read more

I could rave for hours about the biscuits and gravy and our service. The girls were very attentive. The rest of my food (Big House Platter) I was not a fan of. We also had the mushroom Swiss burger with sweet potato fries. I like my firs a little more crisp than how they were brought out. The other dish was a grilled chicken salad. It was a salad. Not much else to say about that one. It took a little while to get our food and there was only 1 other table in the restaurant. I would go again to just get those biscuits and gravy! The biscuit was so soft and buttery. The gravy was delicious. read more

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We came to huddle house for a late breakfast, my wife had grits and raisin toast and I had the stuffed hash browns Grits were a little undercooked , but still good My meal was excellent the way I like it cooked and salsa should be bottled. Our server Celeste did a great job with keeping coffee full and bringing xtra salsa. We will come back read more

Update your hours. Almost didnt come in because i was going by the Yelp hrs. Very friendly staff, and cozy atmosphere. Will definitely come back. read more

Service was friendly and attentive. Food was just not good at all. I should have had the 6 hour old breakfast taco that was inside my truck. 5 people 53$..... just not good at all... read more

Eaten here a lot and if it's one thing I hate is there customer service. The staff will literally stare at you and watch you wait. The food is good but their service is horrible. I never mind the wait but sitting at a table for 15-20 minutes for drinks is crazy. Eagle Pass population is less than 30,000 and maybe a bit more relaxed but we go in at 9:45 and are never out before 11. I'll still go there with the wish that maybe they can get better training and perhaps stay off their phones while staring at the customers read more

Just don't even waste your time. Burnt waffle, microwaved everything and didn't even bother to warm the gravy. Lol servers don't even have enough pride not to bring something to the table they personally wouldn't eat. The manager said she would fix everything.. how? By re-microwaving it?? Lol what a joke! read more

I loved this place. Waffles were perfect, just the right amount of crunch & softness. The services was great, food was brought out quickly.

I showed up at 7am and wasn't sure they where open, no cars in the parking lot. They open at 6am and the Wait staff was very friendly. Food was a little better than average. The tables seem very busy with the menus and all the stuff they are advertising for the restaurant. read more

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This is the worst game lace I have ever been to. If I could give them less than a star ? I would. There is just no customer service.. 25min before I could get someone's attention. (There were 4 busy tables only) There was 6 of us and ordered 4 waters and 2 sodas. Wanted another 20min and no drinks. We just left and never coming back. Lazy ladies darn !!! read more

This place is right next door to our hotel and ordered a to go order and they sux my grilled chicken sandwich didn't have any vegetables and fries were cold and my bf burger looked like someone took a bite plus veggies either! So then I called and asked for a manager and there wasn't one!!! What place doesn't have a manager on duty at all times!!! I will never go back to this shity service place!!! read more

Huddle House - American Near Me - Eagle Pass, Texas

Best breakfast in town ! Service was friendly , and prompt , it's nice to have a choice in town besides that filthy skillet restaurant . Food was served hot and was a huge portion for the price . It's Sunday morning at 8:00 am , maybe why service was good ? I will be back for sure . Lunch menus look amazing read more

Huddle House - Great food and service ! - American Near Me - Eagle Pass, Texas

Wow.... Huddle House their logo is huddle in...but sorry it's huddle out to me. Passing thru the town and we decided to grab breakfast. The server appeared to be in a bad mood and rushing thru the order. A tip for you "if you've had a bad start to your day call in." He was most unhappy for whatever reason. We ordered the MVP breakfast for 6.99. Reasonable for the value. Waffles were served first which we found odd. Another server brought them and she was in a bad mood too. They were cold and we sent them back while asking for the manager. She was pleasant and helpful. Our order came and the food was good. Server avoided us and never came back to check up. Overall experience rated a one star and probably will not return. Management needs to have coaching lessons for her staff on customer etiquette. read more

Huddle House - American Near Me - Eagle Pass, Texas

Clean, staff friendly, greet you when u first crack the door open. Bowls filled to the brim. Had the Stuffed Hash browns. A half plate of sloppy deliciousness. Turn Down for What!! When I opened it, biscuits were still steaming after :15 mins on plate. My wife said: biscuits are outstanding, along with bacon, eggs and hash browns... If you are in Eagles Pass, Tx, it's worth your time and money to eat here. read more

We were staying at the hotel next to the restaurant and decided to go for breakfast. Everything was going well until our food arrived. All 4 breakfast platters had cold eggs. We told the waitress and she said she would microwave the platters. We stated we would like new eggs and she walks away and we see her stick our plates in the microwave. We told her if she was going to give us reheated food we would rather just leave. We didnt see a manager and our server just stood there next to the microwave waiting for the food to warm up so we left. Had high hopes since everything looked good on the menu with reasonable prices. One star for having Minute Maid orange juice! read more

Terrible experience. Came here for breakfast and everything was pretty bad to be honest. Coffee was the lightest I had ever seen, almost laughable. Bacon was pretty much raw. It was only burnt on 1 side and the other was raw. Pancake was good, but overall just a bad experience with bad quality food. My co worker got sunny side eggs and they were also pretty much raw and his bacon was the same. When you come for bacon and coffee and and both suck...ya read more

I should of read the reviews before I tortured myself to eat cold food. The wait was long but it was a Sunday so I didn't completely mind. When our food finally did come out as I said earlier it was cold, and my husband's order was wrong. It was a shame because everything had great flavor. My French toast was sweet and cooked to the perfect consistency but cold. The hash browns were golden brown and crispy but cold. The pancake oh the pancake was huge, Golden, and buttery but cold. And the biggest disappointment was the biscuit and gravy. We were so excited to try it. The gravy was creamy and the sausage complimented the biscuit perfectly BUT IT WAS COLD!! Our waitress looked a little overwhelmed, which caused her to be forgetful. She forgot our straws and my daughters drink. Then when my daughter's drink was brought out it had a hole. And just forgot about us. She didn't check up on us after bringing the food. My family piled our dirty, empty plates together and placed them at the edge of the table to hint we were done eating and needed the tab. That took about 30 mins we would have flagged our waitress down but she never made eye contact. read more

Save some time and don't bother with this place. I ordered a BLT and from the menu was suppose to have 6 slices of bacon and be on sour dough bread, instead I just get two slices of bacon and it's on regular toast bread. My husband ordered the triple meat burger and was also dissatisfied with it. The meat and cheese was all over the place. The waitress never came by to refill our drinks and it took over 10 min to get our check. I killed a bug that was across the table. Save your money and choose somewhere else. read more

Good service with waitress but an hour wait for food yea no food arrived all three plates eggs where cold and hash browns were full of oil, one of the plates had a hair in the egg but I can say manger did try her best helping ... Ask me if I would go again no sorry not going to wait for an hour for cold food read more

Easily accessible and open 24 hours. The wait staff is good and the food is great--lots of options and great prices. And lots of food for the price too. read more

This place was horrible, it took 2 hours to finally get our food and was overflowing with people. Very understaffed and takes long to get service and even get change for $20. Overall horrible experience. Will not be returning ever! read more

This place has really turn around...the customer service is now present... The ambiance is great and I can't stop eating their biscuits & gravy! read more

I visited this place in August 2014 but was not a Yelp user then. I have just read the other reviews and noticed that it's either a hit or miss. Well, I was lucky to have had a good experience. The girl who helped me out was very friendly and never allowed my coffee to go below the halfway mark. The portions were very generous and my food was steaming hot when it was served. It was not crowed but it was not empty. The only reason why I docked a star is because I like my eggs scrambled hard and that's not what I was served. But, I was starving and I just ate them. read more

Blueberry pancakes are great, and I agree with the bottom comment the gravy is delicious. I'd recommend the chicken fried steak ;)

The Huddle House was very neat and clean. The (1) waitress that was there seemed inexperienced yet tried to do a good job. The place was pretty empty. It was our party of (4), and a party of (3), and a couple at a booth. We were very patient with her. We didn't have to wait too long for her to come to our table. We placed our orders, mine was an open-faced biscuit covered with gravy, sausage, eggs, & more. My wife ordered the breakfast platter with biscuits and gravy. My sone had a kids burger and my daughter ordered French toast. This was around 8:00pm. We waited about 10-15 minutes then she came to us and said, they only have one biscuit. I said give my wife the biscuit and I'll take a cheeseburger. Everybody got their food at about the same time. My daughter said her French toast was good, my wife liked the waffle, bacon, and eggs, but not so much the hash browns , which she prefers extra crispy. I ate them for her and they were okay. My burger was very good. Came with fresh lettuce and tomato, French fries on the side. The patty was about 75-80% the size of the bun. It could have been made big enough to fit the bun, but flavor was there for sure. We each had old fashioned milkshakes which we all agreed were great and at $2.99/each, not too expensive either. I signed up for their huddle club promotion and received a brownie desert with ice cream, whipped topping and a cherry. My daughter and I really enjoyed it. The waitress admitted she had never made one but she did a good first job. My thoughts on this establishment are, the staff need a little more guidance and/or training. They were very nice but maybe not the most well trained. And no manager was onsite at the time we visited leaving them (1 waitress & 1 cook) to kind of fend for themselves. We will probably return again in the future. It was an acceptable experience. read more

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