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Hucks

5.0 (1 review)
Open Open 24 hours

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5 months ago

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Walgreens

Walgreens

(6 reviews)

Not sure who the pharmacist is on duty today, but the young gentleman needs to take customer…read moreservice classes. Normally my prescriptions are ready and easy to pick up, but today there was a complication with insurance and my copay card. The two women dealing with it were trying hard to figure it out. While I was extremely frustrated I told the second lady that I wasn't mad at her, just the situation because I needed my meds before going out of town. I never spoke to the pharmacist, but as I was leaving upset he laughed and told me to "have a great day". I know this sounds innocent, but it was passive aggressive sarcasm. I let it go but had to return inside after speaking to my copay card provider who reset it and said try again. I was coming down the aisle and made eye contact with the pharmacist who turned to the lady who waited on me and said "she's back" rolling his eyes. I said "yes I am because I still need my medicine". Be nice! How hard is that? Especially when he wasn't even included in the prior transactions. Again the lady was kind and tried to get the insurance to run and I left to allow her time to make phone calls to remedy it. But I went to my car in tears feeling as if I was a joke and less than a human because of the way the pharmacist treated me. He is supposed to be setting an example and he was completely out of line. Walgreens needs to do better training realizing you are providing a service to people who need what you have and also no one knows what someone else is going through so again be kind.

I ponder the question as to why this store is still operating. The issues this building struggles…read morewith directly stems from the lack of quality leadership and experience. Karisa, a morning "Boss" is a great example of how a business will suffer if you don't have the right people in place. I can tell without even looking at the books, this locations profits and customer ratings are among the worst in the state. The only reasons they stay afloat is because of supply and demand, as well as a sick community funneled into there doors. If I was an owner in this company, I would dig into why business seems to be failing here in every aspect other than filling prescriptions. Karisa is extremely rude and a horrible face for the company when it comes reflecting competent leadership

Hucks - servicestations - Updated May 2026

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