Complaint Regarding Auto Care Center Service - Marion, IL Walmart…read more I am writing to report an unacceptable experience at the Walmart Auto Care Center in Marion, Illinois involving two employees, Lilly and Kenny. I am a small teenage girl and was treated rudely, dismissively, and unprofessionally when I came in alone regarding a tire that blew out after only three months of use. I had purchased Walmart tires along with the Road Hazard Warranty, yet I was given multiple, conflicting explanations about what the warranty covered, none of which were clear or consistent. When I returned with my stepfather, the employees' attitudes immediately changed. They became polite and helpful, which made it clear that I was treated differently based on my age, size, and appearance. Other customers present were also confused by the explanations given about the warranty, and one customer even canceled their own warranty after witnessing how the situation was handled. I am not seeking anyone's termination. I am requesting that employees receive proper training on Walmart's warranty policies and customer service expectations. No customer should be treated differently or spoken to disrespectfully under any circumstances.

I was here today and literally a Walmart employee tried to steal from me. My belonging was in my…read morecar. then after the appointment it was gone. When I went back to figure out what happened to it, It ended up being out in the shop where they work on the cars. When I called him out and asked for the manager, the person that claimed to be the manager (which later turned out not to even be the manager) got extremely defensive. Be extremely careful going here and having work done on your car if you have any valuable belongings inside!!!!

This is the most popular and biggest gas station in Carbondale. Gas stations are so few and far…read morebetween in the city, and this is the only one I really go to. They usually have competitive gas prices (although that's an oxymoron anymore), and they have a wide selection of items inside. They have a car wash as well, though I've never used it. Been here many times at night and never heard of any problems here... can't say the same for other gas stations in C-dale.

I used to enjoy their burgers but it seems they have changed their product supplier...not the same…read moreand had no taste.

Yucky homeless people came in and smelt like raw unadulterated sewage. Food was okay but they…read moremessed up my order because they were training. Place was wholesome before the local boogiemen came in.

2 times ground beef purchase, Openened before expiration date and both spoiled. I don't recommend…read morebuying their pre packaged ground beef.

The peach lattice pie we bought from the Carbondale Schnucks bakery last night could have won…read moreawards! It was as homemade tasting as it gets! Our compliments and gratitude to the baker.

Great foods, however we're questioning the gasoline we filled up with there. Sudden car issues that…read morewe've never seen before cropped up immediately after driving away. No proof, however, we are suspicious. I hope our car AND trip are not ruined!

Its a good place to stop for gasoline I totally recommend it the problem is that they should get…read morebigger bathrooms

Walgreens has been my preferred pharmacy for years and I have had nothing but good experiences…read more That said, I've recently had two encounters recently that went above and beyond my expectations. First, the pharmacists were incredibly helpful and patient with my seven year old. She was prescribed a medication that only comes in pill form and was very nervous about swallowing pills. Both pharmacists took extra time to put her--and me--at ease. The daytime pharmacist offered a tip for swallowing a pill using a straw. The pharmacist on the evening shift showed my daughter several different options for the medication, made by different manufacturers. The ability to choose the pill gave her a sense of control, which made the daunting process feel a bit easier. The second praise-worthy encounter occurred this evening. My 3 year old was diagnosed with a double ear infection at urgent care and was prescribed an antibiotic. The prescription was called in ten minutes before the pharmacy closed and I knew we wouldn't arrive until just after closing. I called Walgreens and explained our situation. The pharmacy tech--with the pharmacist's blessing-- kindly offered to fill the prescription and stay a few minutes after her shift ended to wait for us. I wish I had caught her name, but I was so overcome by gratitude and relief it slipped my mind to ask. On the way home, I explained to my daughter what she has done. After it sunk in, my daughter told me that when she was a grown up, she would stay late at her work to help someone, too. Thank you to the Walgreens pharmacy staff for your expertise AND for being such good human beings! Our community is lucky to have you!

When I went to load my Chime then once I thought about and counted my money then I realized that I…read moregave the cashier too much money. No he didn't counted the money like I thought but was turning the 20.00 bills so that the heads all faced one direction apparently. Waiting patiently for the store to open this morning and praying that they have camera footage and that the cashier is honest

Recently had an alignment done and purchased a new set of tires. The service was great. Did the…read morework they said they would promptly and at a good price. Did a great job communicating with us on what they found during inspection and pricing the work to be done. Zach, the service agent we worked with was very professional, personable and efficient. They will have all our business going forward.

This place was great. They fit us in during a very busy day because we were in the middle of a road…read moretrip and patched our tire. We're so thankful for them.

Nice and simple service. There was a 15 minute wait and the oil change itself took about 15…read moreminutes. The staff was great. No complaints.

The workers at Valvoline are top notch! This is my go-to for my quick oil changes or simple car…read morequestions and fixes. I can count on them being honest and efficient. If they can't get it done, they let me know and may even recommend a local shop or two that can. Excellent bunch of workers! Tell them Kindra Speech sent ya.