When I called, they said they couldn't get to my car until the following Monday after 11, I called on a Friday. Then when I asked for the cost, they couldn't even give me a ball park on labor cost because it depended on the person they sent out, but they were going to charge me a fee just to come out - without giving me any clue how much the job would cost in total.
I called another locksmith afterward and he gave me a detailed description of the problem and that he couldn't get the key code until after 11 Monday because of GM. He then told me exactly how the process would work, and how to avoid a on site charge, by letting him make the key and me program it to the car. Saved me hundreds, and his honesty highlighted the dishonesty and scam-like behavior of this company. I will NEVER do business with them. read more