Nathan did such a great job replacing my Prius battery last minute for me today. He really saved…read morethe day, he is so friendly and got this done in under 20 minutes. A seamlessly great experience. Thank you again Nathan !

One of my windshield wipers stopped working. I watched a YouTube video and learned enough to…read morediagnose the problem. I brought the motor and linkage assembly in, thinking I'd have to replace the whole thing. The fellow at the desk encouraged me to try changing the bushings first, at a mere $12. That did the trick, and I spent $160 less than I anticipated. I appreciate the honest, knowledgeable service.

I needed a new battery but none in stock on a very common vehicle? Gal didn't seem to want to do an…read moreinstall, anyway. Most AutoZone's do. Any reason to not do it, I guess. Call first. Maybe new, they go through a lot of employees. It might vary with location, too?

I came over to AutoZone to get new windshield wipers and told the guy what car I had he went and…read moregot the windshield wipers similar to the ones that I had because it was quite a range in price from low to high but this was kind of a mid range, and he installed them for me was very pleasant and I was glad to give him a tip. Nice folks.

This is the best auto parts store around, one time I needed an electric fuel pump for my boat…read moremotor, it was a 1955 40 horse. Nobody had parts for the mechanical fuel pump they asked me what it was for. I told them and they got a pump that would work for me. I bypassed the old mechanical one every other shop wanted to know what vehicle it went into what year making and model and said oh, we can't help you. CAP Is the best. I've been going there for decades and they always seem to have what I need or at least they know how to get it or cross reference.

Clackamas Auto Parts is the best. Today my daughter went in to get new headlights for her car. They…read morehad the parts but also installed them for her! Seriously, you just can't beat that kind of service.

I originally reached out in February to sell our Bronco. Scott McPherson got in touch with me with…read morean offer and was ready to proceed. I ended up not selling my bronco at that time, as it wasn't the time for me. May we decided we needed to get a larger vehicle. We went into the dealership, and worked with Scott McPherson again. We received a great offer to purchase on our bronco, and we ended up buying a 2023 Toyota 4 Runner. Scott was amazing, and really went above and beyond. There was only 1 key at the time of purchase, but he ordered another one right away. He was really helpful, and great to deal with. I highly recommend Scott McPherson and Toyota of Gladstone. I've bought from them before, and will definitely do it again:)!! Thank you. Dave and Stacey Meier.

Toyota of Gladstone makes car buying stress free (and even fun!)…read more I had an outstanding experience at Toyota of Gladstone. Darren Matthews (General Sales Manager) set a professional, customer first tone, and Ricardo Lopez (Sales Representative) went above and beyond to make my Toyota GR86 purchase enjoyable and stress free. He was knowledgeable, patient, and truly listened to my needs. Teona Boyer (Finance Manager) made the financing process smooth, transparent, and even fun. This team delivers exactly what buyers want: fair pricing, honest sales, and excellent customer service. If you are shopping for a new or used Toyota near Portland or Southwest Washington, Toyota of Gladstone is the dealership you can trust.

The service department here is a mess. There have been so many miscues that it's hard to even…read morecapture them all. Today alone, they refused to perform warranty work, failed to document the actual reason I brought the vehicle in, and then misquoted me on the repair cost. As others have said, they are consistently disorganized and disinterested. There's a reason this dealership sits below 3.5 stars on Yelp. I hope others take that as a warning--after multiple bad experiences, it's clear that the common denominator is the dealership itself.

How does an automobile service manager lose business in ten seconds?…read more It seems like Armstrong VW in Gladstone, OR is working really hard to do just that. Today they informed me that my repair was ready to go. And I asked them to provide an Uber for me to take me from my house to the facility so I can pick up my car. It's something they've done EVERY SINGLE TIME IN THE PAST. Now they're telling me, they'll only cover $15 toward the cost of the Uber, and everything else will go on my bill. They said it was a "management decision." Let me just add, this is going to be an expensive repair (over $1000). They did, in fact, charge me the extra $3 for the Uber and when I spoke to the service manager, he threw his arms up and said, this is a company decision. And it's the same at every Volkswagen dealership in the entire Portland area. So lesson number one, don't take your car to the dealer. But it seems to me that any service manager worth their salt would have said something to the effect of "oh, I'm so sorry that you don't like this new policy. Let me take off the $3 charge as a courtesy, as a way to maintain your continued business... Buehler?...Anyone?...Buehler? GIVE ME A BREAK! #Volkswagon #ArmstrongVolkswagon #CustomerService #CommonSense

I seriously cannot recommend this place enough! Huge shout out to Tommy who worked very closely…read morewith me to make sure my car was taken care of. He personally spent hours on the phone with my warranty help line and navigated their frustrating system all while remaining super positive. Their team is honest and fair and they fixed my AC / Blower Fan just in time for the weather change. I will definitely be back in the future if ever I need work done again!

I think most of the positive reviews are fake (get family & friends to post fake reviews)…read more Shop crew is nice, but owner is a D bag Not a professional shop - they do not document and don't know the basics of simple things. Sure they can do an oil change for a Ford focus but that's about it. Otherwise, don't recommend as they will not take responsibility for anything, including what they caused based on their inexperience and no knowledge. They should focus on on maintaining cars for their dealership and not for external customers.

If you're looking for a trustworthy dealership, go see Tony Runyon at Auto Town GMC in Gladstone! I…read morebought a pre-owned vehicle from out of state and was a little nervous, but Tony made the whole process easy and transparent. He was super responsive and honest--no games, just a straight forward and fair deal. I flew into Portland, picked up the car, and drove it home without a hitch. Kelli in finance was also amazing--so kind and efficient, and she helped me with an extended warranty without any pressure. In all my years of buying cars, this was one of the smoothest and most pleasant experiences I've had. Highly recommend!

Bought a pre owned vehicle from them. They decided to siphon the 1/8 tank of gas it had while"…read moredetailing" my car for pickup. Lol!

Why on earth would NAPA decide to close at 6pm now? Hello??? This isn't a bank. It's for guys that…read morehave jobs all day and need a part for their car when they get off work.

After going to two other auto parts stores... The people in…read morethis store gave the best value added service by far. Both employees stopped what they doing to help with what we needed. Better help than the other two store chains.

Good experience here. Made my 07 Ram look new with the spray in bedliner. A little spendy like…read moreeverything else these days but I wouldn't hesitate to work with them again.

Ron Tonkin Ram salesmen referred me to this place for a bed liner. Called and was able to schedule…read morefor it to be sprayed the next day. I was in and out in about 2 hours. They have a huge selection of truck accessories. Great competitive prices. Very happy with their service.

Worst place I would rather go somewhere else in this place I…read morebought some parts from this place and the parts broke easily and every time I came to this place it was the worst experience. The workers treat the customer horribly every time I went . I would recommend you not to go here.

I went here for a car battery. I paid for it and they were to install it. I went out to look at…read morethe installation as he was doing it and noticed that he did not put the "wrap enclosure" back around the battery. He told me he does not do that. He just gets rid of them. I went back inside and came out a bit later to see if it was done and he very rudely pointed for me to go back inside the building. He was putting the battery in my car in the parking lot. I would never ever even buy a broken screw from this place.