Having worked in the medical field for over 20 years - making the transition to this provider was a…read moreno brainer. Here for my annual physical and meeting a new PA with this group. My former NP has retired but willing to give new provider a shot. No pun intended . Happily, pretty healthy and don't find myself in the office too often, but... ease of scheduling, accommodating, knowledgeable staff, small parking lot and metered parking on Wellwood. Clean, minimalist waiting room. Average turn over time in wait room. Have referred my own children here for their medical care. Highly recommended. ‍

I'm very happy with my PCP provider, especially PA Kayla--she's been wonderful. I truly appreciate…read moreeveryone at the facility. The only area for improvement would be the front desk being a bit more efficient and following through when they say they will, and communication with a PA or doctor could be a little smoother. That said, it's not a huge issue, and overall I really love it here..

Not sure why 20 minutes is scheduled per patient and they let one patient take 4 slots, leaving me…read moreto wait an hour. It's just rude. I would never do that to someone else. If you need that long, you need to go to the ER!

I've been going to Doctors Care for many years. The level of incompetence and lack of…read moreprofessionalism in the front office staff is appalling. And it has been on a steady decline these past few years. I went to get a copy of my grandson's immunization records for college, the first receptionist, and I use that term lightly, typed his information into the computer and said, my computer is frozen, got up from her desk and asked the other assistant to help me. The next "assistant" typed in his information and handed me 1 sheet of paper with 1 immunization record from Aug. 23 on it and said that's all they have. I proceeded to tell her that was impossible, as he has been a patient of Dr. Hoerning for 3 years and ALL his records were transferred from his pediatrician. She insisted that was all they had. Again, I told her that was impossible. I asked if the doctor was in as this was not right. Well, she then asked the other woman if she could help me. What do you know? Out came 5 sheets of paper with ALL his immunization records from the time of his birth. I will continue to use Dr. Hoerning and Heather, as they are phenomenal, but something must be done about his office staff, before patients start looking for care at another more amicable and professional front office staff.

If I could leave zero stars I would. Let me start by saying I couldn't believe that dr matthews…read morewould call me to argue with me. My daughters school nurse called to inform me that dr matthews gave her immunizations that she needs for kindergarten not for pre k . I then called dr Matthews office to inform them. Dr matthews called me 2 mins later to argue with me and tell me that the nurse doesn't have her degree speaking of the school nurse as if her degree meant nothing. Then proceeded to tell me that i had no right to tell Her she gave the wrong immunizations. She was so unprofessional and I never experienced that with anyone. For her to hold her degree so high surprised she would speak to anyone in that manner. I only went to her because she was the closest doctor to me. But this on top of her wait time isn't worth it.

An actual angel. Yes you might wait a bit longer but she is totally worth it. She is caring kind…read moresmart and thorough. I don't mind waiting because I know once Dr Mathews is with my kids they will get 100% of her full attention. Absolutely love and recommend her!

Dr. BALOT is one of the PC doctors at my 90 year old mom's nursing home. After two days of…read morecoughing, he sent her for a chest x-ray which indicated she had pneumonia in one of her lungs. I was told by the nurse that he prescribed AUGMENTIN for five days. I was alarmed and told her my mom is ALLERGIC to penicillin!!! I called Dr. Balot directly about this and he said it was "OK because the pharmacy would catch it"!!!!! OMG!!!!! ARE YOU KIDDING ME?? Then he told me that he is SO busy, has SO many patients and that he didn't have her chart in front of him at the time. He AGAIN reiterate that is was "OK because the pharmacy would have caught it"!! So...he is dependent on someone else catching his MISTAKES became HE'S SO BUSY and DOESN'T look at the charts when prescribing medication??? He could have KILLED my mom!!! He continuously sent her for x-rays when she said she was in pain with her right leg (calf). She had hip surgery and the pain is from her not being ambulated and walked enough! I asked him WHY he keeps sending her for x-rays when it's clear he should be sending her for an MRI to diagnose muscle and nerve damage....not to keep looking for a fractured bone!! HORRIBLY INCOMPETENT and do not trust him. Had him pulled off my mom's care team. Oh....and his wife, Karen, the office administrator is a BITCH!! Read all the other reviews....she's got SOME reputation!

both of my parents see Dr Balot and he's been fantastic with them. About two months ago, my mom…read moreended up going to the hospital for a kidney infection which she has many medical issues that Dr Balot is aware of. When she was in the hospital staying for a few days, he came and visited her and checked on her lab results and everything and told her to come for a follow up once she's out. He makes sure that she sees other physicians as well so they could all work together to help her have a better health. A different time when my dad ended up getting the flu and the office was closed. I ended up writing through the portal requesting medication for him thinking that they would respond back to me at normal business hours, but Dr Balot ended up writing the script that same day showing his care for his patients no matter what. I would definitely recommend to have Dr Balot as your primary physician.

I have been a with dr matteos for two decades today hurt my ribs and call to get appointment for…read moretomorrow tom told the rep to tell me to go to rapid medical and the come see him the are my primary why would I go to another doctor he assume it was just for the pain medication not good

Doctor Tom is the best Doctor and has made such positive changes in my life. He is smart and easy…read moreto speak to.

Everyone in the office was both professional and caring, with the receptionist being kind and…read morefriendly, the PA being very professional, and Dr. Mingione being very patient while listening and explaining everything.

I love Dr. Mingione. Her and her medical receptionist, Sandy are just awesome. They always get me…read morein quickly, wait is very short when in the office, very attentive and she heals me! The Dr. always returns my calls, even after hours to answer any questions. Great bedside manner and doesn't send me for dozens of tests I don't need.

Been seeing Dr. Schumer for many years. He is the best of best in his profession. Knowledgeable and…read moreamazing bedside manner. Made me feel comfortable and listened to my concerns.

Been a patient of Dr Schumer for many years - I can't say enough good things about him and his…read morepractice. He is that kind of doctor that you consider a friend, someone you can actually have a conversation with. He's extremely professional and knowledgeable, caring. In actuality, he practices medicine the very personal, old-fashioned way. I appreciate the fact he's my doctor - he's the best!

My son's pediatrician unfortunately retired and we had to find a new doctor. I went based off the…read morereviews here... had high hopes for this office. First we were thrown off because we scheduled with Dr. Alaaeldin as a new patient, on a Saturday. We were never told he wasn't there on weekends. The front desk RARELY picks up the phone, took a while to even schedule this appointment and they clearly lose medical information that's being sent to their office by fax. We were very surprised to see a PA would be the provider when we went for our first appointment. But she was pleasant and so were the interns that we met that day. The PA Karen explained she's the one who sees patients on weekends... We had several issues with the staff though... in particular the very unhappy woman in the Lab. (Again we went on a Saturday, it's a different woman on Saturdays for lab too). She had a nasty attitude and literally yelled at me saying they never received the vaccines from our old pediatric office. She never even introduced herself. She was bopping her head and everything, looking like she fell off someone's dashboard. I just laughed it off and went back to the PA to ask her about it and she said she'd pull it up from the CIR and not to worry. They rescheduled my son's appt (again for another weekend) to get his vaccines. When we went for this appt (2nd visit) again, same lady from the lab asks me for the vaccines lol. She even claimed they called me and left messages asking my child to fast for bloodwork? I showed I never received any of those "phone calls" nonetheless, messages. At this point I'm so confused because they already claimed they never received the THREE faxes the other Pediatrician sent them with immunizations... Then now they were claiming they didn't find my son's information in the registry (CIR) either. Implying the previous PCP never inputted the vaccines he received for all those years... again she caught an attitude... Staff is EXTREMELY unorganized and unprofessional. After further review seems like the lab lady even misspelled my son's name and who knows if that's the real reason why they never found the vaccines in the CIR. I contacted the old Pediatrician that we used to go to and her Assitant pulled up his vaccines in the CIR without a problem... with the correct spelling of his name. I wouldn't recommend this office to anyone... there shouldn't have been all these issues, especially this early on. Clear red flags wasting people's time going back and forth. Again, the PA was nice and did a televisit with us when my son caught a cold... but the staff could really make or break it for you.

Great Doctor and team Very clean office…read more I feel very comfortable with my baby and care that I receive from Dr. Alaaeldin Office experience and staff is always smiling and on time appointment

This office has no respect for your time and clearly has scheduling issues. I made an appointment 1…read moreweek in advance for 1pm. By 3:30 I still was sitting in the waiting room without seeing the doctor. I was told he was in with a patient and there was still 1 patient in front of me before I would be seen. No doctor is waiting 3 or 4 hours or longer for. Spoke to Cheryl the office manager who said waiting that long is normal for any doctor. Get out of here! This doctor does not make phone calls and does not email. To get blood or test results you have to make an appointment and go through this whole nightmare again. Disgusting that they treat patients like this. One worker confided that mostly "old people" see this doctor and "they don't have a lot going on so they don't mind waiting hours". DISGUSTING!

great doctor, A A A…read more not many left like him, He has treated me for over Thirty years, and sometimes You have to wait because he Takes his time to go over everything With you , the wait for a great doctor Is a trade off, Gary Alfred Nelson

Please do not go to Dr Guida's doctor's office. In March 2023, the doctors here refused to see my…read moremother in-person when she was sick because they thought maybe it was the flu or Covid. They would only do telehealth (virtual) appointments and severely misdiagnosed her. She died days later from sepsis and what the hospital believes was acute myeloid leukemia. All of her bloodwork results clearly warranted further attention over the years yet they ignored it all. I would not trust this office at all. Clearly this is a common theme based on the other reviews.

I've been a patient with them for many years. I wasn't feeling well so I called for an appointment…read more They wouldn't see me unless I took a Covid test. Mind you, this happened after the Covid scare had ended. They said that they would send me a home test which would probably take 3 to 5 days or more to arrive. Aren't physicians supposed to take care of sick patients? Their practice has gone downhill ever since Dr. Savino retired and Maura Casey left.