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    Welcome to HSBC, where they'll type your info for anyone to see.
    Carina C.

    Terrible service. Dirty premises. The staff has no pride about working at this place. Premises are dusty and there is a good amount of littered paper around the place. The hours are ridiculous. Was poorly greeted. Tried to explain that we were here to close all accounts. Was not even sitted at one of the booths. Had to stand at the "greeting" desk while some lady typed in some personal information that anyone could see. She sent me to the cashier booth in the back to make sure that there were no outstanding charges. She said it would be simple. The first cashier lady was not able to produce a bank check. So she sent us to the over next to her. There's no privacy and you can't really hear whatever the cashier is saying, so I'm just here yelling out what I need through this thick ass glass barrier. Lame. Place your money elsewhere. This place reeks of gross bureaucracy. This would not be happening at Chase - and even if it was ... at least Chase has coffee and lollipops.

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    7 years ago

    Really suck, every time need to wait for ling time for deposits , only one or two tell work every time, do not go there to deposit

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    Ask the Community - HSBC Bank

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    HSBC Bank

    HSBC Bank

    (8 reviews)

    Elmhurst

    Although I use online banking a great deal, today's experience at this HSBC branch reminded me how…read moreimportant face to face transactions are for the purposes of engendering trust and a sense of client loyalty. I decided to address a variety of banking tasks including notarizing a document, transferring, withdrawing and depositing as well as gathering information regarding international and domestic wires. Eric's expertise helped me tremendously in a crucial moment in time of banking transition resulting in familiar faces being reassigned to other centers or branches. More often than not human beings absorb change with a sense of trepidation but that is impossible when you encounter an individual of Eric's human and professional caliber. In his capacity as Premier Relationship Manager, Eric is a quintessential gentleman whose knowledge base is second to none. Further, his impeccable manners should be a permanent model of what sincere courteousness should embody.

    I usually like HSBC for its checking, savings, and online high yield savings (HSBC-direct)…read moreservices. This is not a review about those services. It's about their safety deposit box. I DON'T recommend their safe deposit box. Warning! They do not check ID!!!!!!!!! After asking them multiple times to check ID, they still don't. So if you lose the key, you are done for. Anyone can walk up using your key and they will accompany you and open the box for you. They don't check your signature, though they require one. The pro is my friend can help me pick something up if I'm sick, but it feels very unsafe and defeats the purpose of the box. Citibank, on the other hand, is very strict and my best friend's valuables are so safe! However, their checking services are inhibitory (high minimums), so there is no win for me.

    HSBC Bank - banks - Updated May 2026

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