I really don't like this branch in blackburn as i think the staff are very arogant and stuck up. I used to be with this bank but left a year ago to join natwest. Whenever i had a problem with anything on my account and i tried to ask the staff for help they didn't want to know. The ques are always horendous in here and nothing is done to speed things up. A lot of the time there cash machines are out of order as well! Overall in my opinion I would not advise anyone I know to join this bank! read more