my experience was a far cry from satisfactory! There was no quote provided before services were…read morestarted. If i would have known i was paying an hourly rate of $85 for handyman services to hang tvs i would have hired a handyman. That rate is justified for wiring and providing smart home services but certainly not for hanging tvs. Also the amount of time spent standing around talking was an obvious way to drag out the time. The lack of being forthwrite was unprofessional and deceitful...not a business I would ever recommend to anyone.

From the owner: At RS Automation & Sound Ltd we make everyday easy giving you simple control of your music, movies,…read morelights, temperature and security systems from anywhere in your home or anywhere in the world. Take control of the technology in your home or office with a customized solution from RS Automation & Sound Ltd. We are the home automation experts! Call to speak with our friendly and knowledgeable staff to find our what we can do for your home or office.

Yes, I agree their customer service could be improved. Our…read morebusiness almost went with them for a system for our corporate office. Overall, they made some good recommendations, but made a really poor recommendation to replace our Smart Board. We had one that we had been using for years, and are still using today. Once they made this recommendation, one that cost $5600 for a new smart board, they would not do the system unless we bought it all. We then found another guy, via the contractor, www.stemic.ca. His price was HALF of theirs, and his service and after install service was excellent. Plus Steve returns calls daily, and NEVER LEAVES A SYSTEM DOWN FOR A WEEK!

Very knowledgable in system design. You'll pay a premium for each component, but you'll get a good…read moreinstallation. They are really busy though, (and that's a good indication of their repeat business) but this will mean longer wait times to get service. I've waited weeks to get a return phone call (which is very frustrating when your system is down), and that's after our sizable install. The good news is, their customer service appears to be improving judging by our last service calls.

Amazing workmanship. Krueger is one of a few companies in Kelowna BC how really take customer…read moreservice seriously. Always well trained people on site and very good communication. Keep up with the good work!! Erich Klein BHELC

From the owner: Electrical, Electricians, Commercial Electrical, Residential Electrical, Designs, Estimating,…read moreProgramming,Home Automation, Audio, Video, Automation, Lutron, AMX, RTI, Trend Controls, Nest Thermostats Certified, Barco ClickShare.

Called Fox to come fix my plumbing issue. Said they would be coming between 8am and 4:30pm the next…read moreday. I took the day off work to wait, but they couldn't be bothered to contact me that they wouldn't be coming. Very unprofessional and inconsiderate. I would advise not doing buisness with Fox.

Fox is a one to avoid. They came to change a valve. One valve two feet of pipe. The bill was over…read more$800. The invoice did not show hours or materials. I phone several times over two weeks asking for explanation. No follow-up once bill was paid. Totally unprofessional!! Avoid Fox.