Yes, I agree their customer service could be improved. Our…read morebusiness almost went with them for a system for our corporate office. Overall, they made some good recommendations, but made a really poor recommendation to replace our Smart Board. We had one that we had been using for years, and are still using today. Once they made this recommendation, one that cost $5600 for a new smart board, they would not do the system unless we bought it all. We then found another guy, via the contractor, www.stemic.ca. His price was HALF of theirs, and his service and after install service was excellent. Plus Steve returns calls daily, and NEVER LEAVES A SYSTEM DOWN FOR A WEEK!

Very knowledgable in system design. You'll pay a premium for each component, but you'll get a good…read moreinstallation. They are really busy though, (and that's a good indication of their repeat business) but this will mean longer wait times to get service. I've waited weeks to get a return phone call (which is very frustrating when your system is down), and that's after our sizable install. The good news is, their customer service appears to be improving judging by our last service calls.

We booked for a Tuesday. We're just outside Kamloops. We were told to expect technician around…read more9:30. My Dr.s' apt wasn't until 1pm so lots of time. We called at 10am and we're told we'd get a call back. Nope. Called at 12 same. Called at 12:30; I have now missed the leaving time of my apt. At 1 I was told she'd contact the service mngr. 1:10, I called again. The SM finally calls me back at 1:20 to tell me the apt never made it to booking, no one is coming. Why am I only finding out now!? SM "I don't know " How were we given a time without a booking!? SM "I don't know ". That doesn't even begin to answer why only the service manager can figure this out or that he leaves the office with no one else able to field his calls Terrible service! Absolutely reprehensible. I took me 6 months to arrange that dr.s apt!

From the owner: "TSBC Licence #LEL0204132"…read more Due to high demand, we have expanded our Service Department to better serve the BC Interior! From residential service upgrades to service calls, we have you covered! Our team of certified electricians offer a complete, fast, reliable service. We accept all methods of payment and even offer financing OAC. Looking for a quote? Contact our team of professionals today!

Amazing workmanship. Krueger is one of a few companies in Kelowna BC how really take customer…read moreservice seriously. Always well trained people on site and very good communication. Keep up with the good work!! Erich Klein BHELC

From the owner: Electrical, Electricians, Commercial Electrical, Residential Electrical, Designs, Estimating,…read moreProgramming,Home Automation, Audio, Video, Automation, Lutron, AMX, RTI, Trend Controls, Nest Thermostats Certified, Barco ClickShare.