We selected JBS Roofing last May after having 10 other contractors come out, and give us a quote…read morefor a new roof. JBS Roofing was not the cheapest of the 10, but they took the time to explain things in every detail. We were told that this would take 4-5 days to complete. It did not. More like 15 days before all of our issues were somewhat straightened out.
As it turns out selecting JBS Roofing was the worst decision we ever made, I guess we fell for the sales pitch. Everything seemed to be going fine on day one, and day two as they removed the old roof. On day three no one even showed up, because apparently the equipment to load the new tiles onto the roof was unavailable. We were not informed of this until the following day. No phone call, no text.
On the 4th day, on the back side of the roof where it meets the patio, they decided that they would stop one row short with the tile of the roof meeting the patio. What employee thought "hey that looks OK"??? (see pictures)
After speaking with the supervisor, they added another row of tile so that it met with where it joined the patio.
Also on the fourth day the heavy equipment that they used to load the tiles on the roof put a crack in our driveway. We spoke to the supervisor, and he agreed to get that fixed. The cement company (Blue Steel Builders) came out, and replaced the entire slab of the driveway. We have a texture pattern on our driveway which they tried to match, and the color is so far off, it's unbelievable. Literally like night and day (see pics)... again what employee thought "hey that looks good)??? It's not even a close match. They used chocolate brown when our driveway is sand colored.
The cement company has come out several times to try to make it match to no avail, and eventually ghosted us by not returning my phone calls.
In hindsight , I would rather have the cracked driveway then this comedic joke of what they call a fix. We should have never asked for the repair
On the fifth day , while we were expecting them to finish, they ran out of tile, and the garage, and front patio were not complete. What roofing company that has been in business for over thirty years runs out of tile ??? Rookie mistake. We were told they would be back to finish on Tuesday because Monday was Memorial Day. Come Tuesday no one shows up, instead they show up on Wednesday to finish the job.
We also have a small section of roofing, maybe two tiles deep over our pop out kitchen window. They worked on this section of the roof and it looked like a small child did the job. (see photos) Unfortunately I didn't see it because they had left without saying they were finished. You would think a roofing company would at least ring your doorbell, and let you know that they are finished, and let you look around to see how it looks.... not JBS they hop in their trucks, and haul out of town.
Another call to the supervisor to have them come out and fix this mess over our kitchen window. He sent someone else from his crew that did a much better job, but the flashing where it met the tile was still separated. So I had to call the supervisor again, and he eventually came out and fixed it himself.
So in closing, our roof is finished after much poking, prodding, and frustration. Our driveway is ruined, and like I said , I wish we could go back to just having a cracked driveway.
We in no way shape, or form could ever recommend this company to anyone. It's literally amateur hour at JBS. The person who actually recommended this company to me will no longer do so.... I urge you all to stay as far away from this company as you can, unless you like to have $20,000 extracted from your pocket for amateur workmanship. Wish there was a Zero star for this review.
