I love this store. It is one of the most welcoming and comfortable businesses to visit. True Bijoux…read morealso has beautiful merchandise at very fair prices. It's a joy to do business with Lindsay and staff.

True Bijoux is one of the best jewellers I have worked with. Their customer service is fantastic,…read morewith an honest and caring approach. Their products are of excellent quality (I really like their estate jewellery), and their craftsmanship is stunning. Most importantly, it is a joy to visit. The staff always make me feel like a guest, rather than just a customer. True Bijoux has to be one of Ottawa's finest locally owned, and run businesses. --J.E.C.--

Absolutely a buisiness with Integrity. The owner David is fair, honest and gives best value on your…read morejewelry. This was my experience...in fact, my first! Furthermore, he explained how my decision to take only a percentage of the monetary value he offered me was a smart one given my circumstances. I had not realized what I had was so valued and I had only needed to borrow a certain amount for few days. Of course I threw in a little bit of spending for me! In addition, he gave me a brief explanation of how a Pawn Shop all worked. He showed me a chart of how much he would make as the amount incremented. Hence, the extra amount I would have to pay back! I was grateful for his integrity. Thank you David! Kindly, Deborah

Honestly I have brought a lot of business here over the past couple of years. I have never had any…read moreissues and am always treated with respect. Recently I had to bring my DJ equipment in to pawn as I needed money. My equipment was brand new with a brand new specially ordered flight case from Native Instruments for my Traktor Kontrol S8. It was in there for a few months. when the day finally came that I could go and liberate my equipment I was greeted with an unfortunate surprise. My brand new flight case seemed to be warped and was not properly closing. I also noticed a small dent on one of the metal edges of the case. I said is it maybe humidity that caused this damage as the front window of the shop has been missing for about the last half a year or so. he said no that wasn't it... I asked well what happened because you guys wouldn't have taken it in this condition. I was not answered to my satisfaction but was just happy to have my stuff back so I left, But I really shouldn't have. a week or so later I plugged my equipment in and felt a shock of fear when one of the screens on my equipment malfunctioned and glitched out... I updated the software and hoped this would fix the issue. The glitch has not occurred again since but I have only used it once since then. However the case was brand new and had cost me almost $300 I am disappointed in the condition in which it was returned to me. I am not saying I won't ever return here but I will be much more choosy with what I decide to leave there. I don't want to jump to assumptions but the few times I've brought it up with staff the issue was deflected or ignored really. I am worried that perhaps my equipment had fallen or been possibly damaged and I have not been fully informed. perhaps the damage is just cosmetic but I feel I should be reimbursed for the case which is not in the same condition it was when I brought it in.

Clean, well organized, nice clothing, best prices around! The staff are very helpful and kind!…read more Everything from baby clothes to +++++ sizes, many shoes and boots, deco, dishes, books, board games, jewelry and so much more!!! A+

There very generous. I went hoping having help this month because I just moved around here. They…read moregave me a lot.

I've been here 2 times so far. As a chauffeur to my daughter. As such, I can say that their…read morecustomer service is over the top. My daughter is equally happy with their product and service. Being made to feel welcome is what these folks do very well in addition to having a great selection of items aimed at craftspeople.

I find them expensive and their hardly have any sterling silver findings. I was told a charm was…read moresterling but at closer inspection it was not. I've worked with sterling for a very long time so I know what sterling feels and looks like. If you use a credit card they charge you a fee. I was not that impressed with service and quality of their items. Shopping on Etsy is way way better!!

I say 'maybe' because I just don't know. I don't find the employees helpful or friendly. Most…read morebarely speak English that well. The place is always in disarray and is dirty. Nothing is in order and things are strewn across the racks. If you're ok rooting through things and spending a lot of time rummaging through the mess, then be my guest. In general their pricing isn't overly great but every so often I find something worth a second glance. So if clean and organized is your thing, you probably won't be a fan.

Incredibly knowledgeable staff, I went in with many questions about 2 consoles and actually left…read morewith answers instead of more questions like I usually do leaving electronics related stores. They also have a great selection of new and used games as well as tones of other fun merch and collectables. Definitely glad I stumbled upon this store!

Sells resealed games as new…read more This is called a Y seal, and if it doesn't have it, it's been resealed and is not factory new. http://i884.photobucket.com/albums/ac47/rarebucky/GC%20Reseals/IMG_3614.jpg The following image are how the switch games are and they are "new" being sold for new prices, even though they are used. http://archive.pokedit.com/images/posts/genuine/fake_new_game_seal.jpg

what the F this place has a nices people there i go in just to look around ending up talking and…read morechilling until he gets sick of me and tells me to get out lol (JOKE) great prices perfect location :) and prices are great and i love his movie selection i picked out all the good ones .... and ya I'm the big guy with the NBA jerseys on THIS PLACE ROCKS

waiting for this man to make things right . store was dark told him i was looking for 1.00 tdw…read moreearrings real diamonds. Told me These were 1.00 tdw l1 l2 diamonds. looked nice in the dark very good light trick. I asked one sort of looks yellow he said they are beautiful real diamonds.Bought them brought them home and noticed one has 2 huge black carbon dots inside meaning the quality is much lower aswell as second diamond is yellow with brown inside dots. Weakend lowest quality diamond i brought them to 3 jewellers in town i know and they measured them as .34 carot each diamond for the pair equalling .68 carot TDW not 1.00 TDW aswell as the quality 1250 was his asking price he said for 800 good deal but these are worth nothing period so he basically stole 800 dollars. I asked him to make things right respectfully as a customer. He offered store credit and then blocked me on facebook and said to stop messaging him.

Great service and one can understand how Pawn Shops operate as a business. The customer service…read moreprovided is well done. While downsizing it was easy to use their services and was able to use money received to buy some clothing and replenish cup board.

when u walk into the shop the first thing is you will get greeted with a hello and than u will find…read morethat the shop has it all video games Nintendo 8 bit super Nintendo 16 bit Nintendo 64 64bit Nintendo 3ds and dsi and 2 ds Xbox 360 Xbox one ps3 ps4 ps2 ps1 and cell phones all company's from rogers telus bell wind koodo virgin mobile and unlocked phones so u can pick your own cell provider and phones from apple Samsung and more u will find the best gold in the city and tvs dvds blurays and tools bikes yup they have it all service is #1 I've been a customer from day 1