Mr. Robert Webber was very professional and awesome. He came to our home to diagnose and repair (if…read morepossible) a grandfather clock I recently acquired from a friend that wasn't working properly. He did a thorough job cleaning the clock and doing the maintenance. He reassured me that it was a really good clock. He's worked on clocks for 45+ years so he knew a lot and answered all my questions. I called back later and he was very nice about answering my questions. If I get another clock I'll be calling him for any help I need with it.

This is a wonderful repair shop. I am so excited to find this shop. Had my watches repaired in less…read morethan one hour. Friendly staff and very knowledgeable about antique watches and clocks. I plan to use them for my antique clock collection. Paula Miller

Steve Bowling provided excellent service. He told me how to transport a family grandmother clock…read morefrom Birmingham to my daughter's home in Huntsville, where he then inspected, set-up, started and serviced the clock to perfection. Excellent experience!

From the owner: Renovation and repair of pendulum clocks (grandfather clocks, wall clocks, mantel clocks), and…read morerefinishing, repair and renovation of antique furniture.

Really nice items & excellent repairs. I've had quite a number of repairs all of which were nicely…read moredone.

I hate to leave a negative review, so just read this as a warning- Watch repair? Sure- But if you…read morehave a vintage actual CLOCK, I'd recommend you go elsewhere- Here's my experience: I have a Fashion clock from 1869 that has been in my family since its initial purchase- It was left to me explicitly by my Grandmother, who told me when I was a child a bit morbidly that she was going to "be in the clock" for me after she died- It has kept time for my whole 53 years with no issues, other than the clapper on the bell losing some of its strength- A couple months ago, it would stop working after 5-10 minutes of being started/wound- I contacted Memphis Mean Time and was assured it was definitely in their wheelhouse to repair- Just driving it there gave me a bit of anxiety because it had not left my possesion EVER- I dropped it off and was explained that the bench fee just for diagnosing it was 50$ and repair could easily run over 500$- As this was a family piece of more sentimental value than ANYthing in my possesion, including my house, of course I agreed to the terms, which were confirmed multiple times upon me (I guess I should have dressed nicer)- So, after a week or so, I get a voicemail informing me that the clock is "not fixable" and I could come pick it up- Hearing it was "not fixable" was extremely distressing, as it had worked non-stop for my family since the Civil War- So I went to pick it up, and a different gentleman was behind the counter- He told me his tech was out on a job and was unaware of my work order, and I could "look around" for my clock- It was on the floor behind me on its back with its middle spire missing- He gave me a blank look when asked about the spire, so I wrote a note to the tech about said missing spire and left with my clock- As I drove home I noticed the second hand post was touching the clock face and wondered if that could be causing the malfunction- I got home, adjusted the face so it wasn't up against the post, and the clock started working again, and has solidly for the past 3 weeks- So it was NOT "unfixable"- I didn't get a call back about my missing spire so I sent a text to the tech- After sending photos of me in the with the clock en route to their shop with a red arrow to the spire, he told me he'd look for it- No contact back, so the next day, I contacted him and was sent a picture of a brass spire that of course wasn't mine and was nothing like my clock's missing piece- So, after a week of back and forth communications, always initialized by me, Im without the center spire on my clock- Despite multiple family moves over the past century and a half, this clock has remained intact and working- Until I took it to Memphis Mean Time, handed them 50$, and was told it was "not fixable"- So if you have a watch needing a battery, go for it- Otherwise, I'd recommend you look elsewhere until these guys get their act together

This downtown traditional jewelry store has repaired clocks, watches, and jewelry for me for many…read moreyears. I'm having a diamond reset now. I recently bought a seiko watch at a good price. The service is friendly, reasonably priced, and professional. I would not go to any other place!

Small town shop with excellent service. Three minutes to have a couple of links removed from a…read moreChristmas gift. Owner was very nice and and attentive to the finish on the bracelet. I would definitely recommend Rae's. They have a decent selection but have several catalogs about the store that make me believe they could get anything you're interested in that they may not have in house.