First visit the doctor lied to me about the diagnosis. The second doctor "panned" me after 1.40…read morehours. They "refused" to see me because they were too busy! Really!!!

If I could give a negative rating, I would. Front office, nurse, and billing office are not…read morethorough with whether the work is covered by my insurance. I got Dr Chen's phone number and office location from my insurance website indicating he is within network. Went for the appointment and the front office took a copy of my insurance card, then ask for a co-payment upfront. This indicated to me that the appointment was covered by my insurance. When it came to scheduling for surgery, the nurse did not bother to check whether the medical providers and procedures were covered by my insurance, nor tell me if the cost will or won't be covered by my insurance. I canceled my surgery one day before the procedure. Then came the billing for the office visit. I provided the billing office with what I pulled off of my insurance website, which is using the NPI of Dr Chen. But they insisted on using Retinal Diagnostics NPI, which is not in my insurance network. What a mess! If their medical providers are going to use their phone and address, you'd think that Retinal Diagnostics will coordinate with their physicians to make sure any services provided by their providers at their site would be listed in insurance website. Don't use this center. They DO NOT CARE if their services are covered in your insurance plan! The staff at the institution I finally had my surgery performed were diligent in checking first with my insurance plan before they book the procedure. Not Retinal Diagnostics.

I just got my cataract surgery done by Dr.Cheng, he did an excellent job on the surgery. I have…read morevery very bad nearsightedness (-1600), and he is able to get me to 20/20 vision. I have never see so clearly and make my life qualify so much improved. An excellent doctor

Usually a long wait in a room with no explanation for the delay. Sometimes you can see he is in…read moredifferent rooms at the same time of the appointment. When he finally comes into the exam room, he dies not spend an appropriate amount of time with the patient and is very short to answer questions. Yesterday, my 89 years old dad who has Alzheimer, was desperate asking me to leave while we were waiting for the doctor as many other times. I calmed him down, asked the reception about the delay, kept waiting, saw the doctor leave an exam room but getting into another one, decided to wait until the 60th minute and left. I missed 1 hour 45 minutes unpaid work time to bring my dad to his appointment. Dr. Cheng is not respectful of patients and rides.

Wonderful, caring doctor. I have been his patient for more than 30 years. Office staff also great!read more

Dr. Samuel Masters is utterly professional, old school thorough and takes all the time you need to…read morebe perfectly served with his expertise.

ok doctor but rather cold he did my cataract surgery and after that i had all kinds of problems…read more including retinal detachment i found out that this was likely caused by cataract surgery ( they dont tell you that) and it was hell on earth and i needed immediate surgery over the hill thank god that it worked . But did he cop to it ? Ha no way ! He canceled my apts several times and then referred me to someone else in the office then she retired and now hes retiring and again my followup apt was canceled be careful who you go too when it comes to your eyes

I have just completed eye surgeries for cataracts and am so glad I chose…read more Dr. Allaman and his Team. At 77 years-of-age, I decided to invest in the best lens possible. The Intra-Ocular Premium lens for mid and long range vision was a good choice for me, as it corrected the astigmatism and cataracts, resulting in 20/20 vision. I was nervous approaching the first surgery, but "piece of cake" was very accurate. The sedative was designed to keep me comfortable and I did not feel anything during the procedure. I could not see anything except the lights I was supposed to follow. The day after the second procedure, I am using the computer and reading my Kindle without glasses. I plan to get reading glasses to read my newspaper each day, however I can read up-close pretty well. I am so glad I did this with Dr. Allaman and his Team.

Wow what a strange, disappointing experience today was. After being a patient of Dr. Allaman's…read moresince 2016, I was treated like a second-class citizen since, as I was clearly told during today's appointment, "Dr. Alllaman ONLY does surgeries". Since I've already had cataract surgery in both eyes, I am no longer of use? I am 65 and have not had my eyeglass prescription checked in 2 years, but when I was FINALLY seated (30 minutes late), the technician came at me with dilatating drops. I stopped her because even I know that would happen AFTER checking for a potential new prescription. At this point, I was ushered to another building, to a dirty office to see a nice old doctor, who completed my exam, gave me the new prescription, then led me BACK to Allaman's office, where I had to pay $100 more than expected. Still trying to figure how what just happened, will find another doctor next year!

Allaman Eye Care & Associates is truly an incredible ophthalmology practice that has given me…read moreabsolutely marvelous eye care for several years. Dr. Allaman is a wonderful surgeon. I have had two cataract surgeries and my vision is fantastic. He also put a stent in each eye, which is a duct that relieves eye pressure (glaucoma) - now both eyes are normal pressure. Dr. Allaman is very pleasant and polite, but very professional and gets right down to business with very little extraneous chit-chat, as he is incredibly busy. He has an absolutely phenomenal staff. They are warm, kind, and very friendly, but incredibly skilled and good at what they do. I usually have questions that I forget to ask when I'm in the office, but a call to the office later, gets you a quick and friendly answer. It is amazing how many people Dr. Allaman sees in a day. He has five exam rooms that are usually full, but has adequate staff to go through initial exam procedures for each patient. Even with the mass volume of patients the most I think I have ever waited was 10 to 15 minutes. I am extremely thankful to Dr. Allaman for giving me the gift of good vision.

Efficient, to the point, answered my questions about upcoming surgery. I am looking forward to an…read moreexceptional experience.

Dr Luksich is very approachable and if you have questions he takes the time to explain everything.read more

I had a recent visit with Dr. Kessler-Diaz, MD. for evaluation of glaucoma. She explained my…read morecondition clearly in a way I could understand easily. She discovered a retina tear during my exam and immediately referred me to a retinal specialist. Her assistant was able to get me an appointment that afternoon. I am so grateful for the excellent care I received!

Dr. Diaz was very helpful and professional. She did a great job correcting my vision. I recommend…read moreher highly.

This practice is really special. The highly qualified staff is both professional and friendly,…read moreloving on our husky over several visits. We feel so strongly that we make the trip from the Central Valley for each appointment and follow-up. We really feel as if we've afforded Jax the very best care (both office visits, surgical, and follow-up). As an aside, their clinic is extremely well appointed. That is, the visit notes/instructions are delivered by email (promptly) and appointment reminders by text message. Thank you!

One of the nicest and kindest staff I have ever encountered. The puppy had an appointment for her…read morevet but her eyes continued to get progressively more gunky and red. I was advised to come here versus waiting another 24 hours. I was able to get an appointment and I was pleasantly surprised by the warm welcome. I received the new client form within seconds of getting off the phone. There an option to have it emailed or sent to your phone. When we arrived the front office staff sat down on the floor, gave treats and lots of love. Everything was done with such care and gently to not freak out my dog. Thorough evaluation was done and I received easy instructions, a follow up appointment and medication. I cannot thank the team enough! I highly recommend coming here.

Dr. Orkida Solomon is the best eye doctor. Kind, caring Dr. I have been a patient of hers for over…read more20yrs. Best care i have ever had. My son sees her as well. I would recommend her to anyone who wants their eyes to be in the Dr. Care. Thank you

I saw Dr. Rex Hsei for an eye exam. When he walked into the room, he said, well, I can't make you a…read moreperfect prescription as there is something wrong with your eyes. That scared me as he had not yet looked at my eyes. Then he said, you have cloudy lenses due to cataract. I asked when I might need surgery and he said it depends on how well you need to see. Something didn't feel right about what he was saying. I got a second opinion and the second doctor, not in the Bay Eye Medical group, said you have a trace amount of cataract and you wouldn't even qualify for surgery. So, I won't be going back to Dr. Hsei.

Excellent service! 5 star business! Thank you for taking such great care of your patients!read more

DO NOT SPEND YOUR MONEY HERE…read more Side comments from the front desk is completely inappropriate from the woman that has been working there for decades. It was rude & absolutely obnoxious - unnecessary commentary. Life happens & some people seem to not understand that. I will not be returning here & I'll find someone with more professionalism in town. P.S. Her name is Irma