This place is amazing!!!! Heather & the rest of the staff at St. Joseph Monument Works made the…read moreprocess of ordering & designing, both my brothers(42 years ago) & my dad's(1 year ago) very easy for my family at a very hard time in our lives. Not to mention their artist is amazing!! She was able to accommodate everything we needed, from any picture, some being different than her every day pictures, the attention to detail far exceeded our expectations!!

From the owner: Fine Art In Stone - Since 1923…read more St. Joe Monument Works is a full-service retail cemetery and civic memorial company located just west of interstate 94 on Napier Avenue in Benton Harbor, Michigan. We feature a large indoor showroom, as well as an outdoor display. Our skilled designers guide each family we serve through the process of selecting and personalizing a lasting tribute for their loved one. The range of possibilities is limitless. Memorials can be traditional or contemporary, featuring carved designs or custom diamond-point etchings. They may reflect a person's deep faith or a favorite hobby, the beauty of nature or a life's work. Once the completed design has been approved, the memorial is carved and lettered in our shop. We take pride in our craftsmanship, knowing that each memorial we erect is an enduring symbol of a treasured life, and fine art in stone.

The funeral home is old yes and the wood work is beautiful but they need to replace the wallpaper…read moreor just tear it off and paint it, its pealing and bubbled all over You desperately need to replace the old stained carpet. The carpet has a large ripple in one of the main rooms when you walk into it. its 3-4 inches high which is a tripping hazard my nephew and daughter in law (while carrying my grandson) tripped. Thank god she didn't fall, I am sure other people tripped on this carpet I just didn't hear about it. I hope you take this to heart the carpet is defiantly a hazard

What can they improve - everything.... The building is old and out dated. Too many stairs no…read morehandicap access for wheelchairs or for those who cannot do stairs. We had to go into their garage and use the lift for coffins. Talk about scary. They did not have enough seating for friends and family. We had to supply water, sandwiches and other items for our visitors. The next day at the church the funeral home did not even provide tissues on the pews for family and friends. They had issues with the obituary posting on their website, spelling of Uncles name and many other things.

Worked with Julie on prepaid arrangement, she was kind & very helpful. Have used SJFH for many…read morefamily members. Staff is wonderful. Very kind and understanding of the emotions people are feeling. Always clean and willing to make sure your wishes are met. Would highly recommend using SJFH on Mayflower & Sample Rds

My father purchased a prepaid plan back in 2004. He passed away suddenly in 2015…read more The staff was very cold. I went in several times to go over the details as my dad was a stage 4 cancer patient at the time, and was only given weeks to live. Every question I had was treated as an inconvenience. Only "certain" people could help you if you walked in. They disregarded several of my requests. They think they have the monopoly on the Catholics on the West and South sides of South Bend. More, on prepaid arrangements, you are a thorn in their side. I took a year to think before I wrote this review. It wasn't done on raw emotion.

Great to deal with. Cost effective and caring. Took care of everything that needed to be done and…read morehelped us through it all

From the owner: At Family First, we understand that saying goodbye is never easy. Rooted in service and driven by…read morecompassion, we are committed to providing personalized, dignified, & affordable services that honor the memory of your loved ones. Our Cremation options start at $1,099 We offer seamless pre-need contract transfers. If you have a pre-need contract with another funeral home, we can help you transfer it to Family First Funeral & Cremation Services at no cost to you, ensuring your arrangements are handled with the utmost care and respect.