Lara was excellent and the finance manager made sure the deal was closed to our satisfaction! Would buy from them again. Plus we a great deal for the truck we purchased. We did research only and this was a great deal! Thanks again ! read more

Houston Used Auto Sales - Truck we purchased - Used Car Dealers Near Me - Houston, Texas

SCAMMER! SCAMMER! SCAMMER! IMRHAN IS A LIAR & HAS ISSUES If I could give 0 STARS I would the guy Imrhan is so rude we purchased a car with a broken radio who he promised to fix months passed & never got the radio went to confront him also to refinance the car that we got for a friend to co-sign & his name was no where near the paper work also we were told we could refinance the car there & that was also a lie this guy is a SCAMMER he is very aggressive also got mad because he wouldn't answer some questions then told my Buddy to leave his shop that he is no longer a customer & that he won't be fixing his radio so SCAMMER SCAMMER SCAMMER DONT SHOP HERE we should of looked at the reviews before stepping inn this junk place read more

In a failed attempt at buying my brother a new car, the manager Ben allowed us to drive an hour to the dealership knowing that the car that we were interested in was unavailable. On the phone we asked specific questions about a certain vehicle, the manager, Ben, told us to go ahead and come with intent to purchase. Upon arrival, a salesman, Reuben, I formed us that we had wasted our time because the car had been unavailable, and he didn't know why Ben had told us to come. Not only was the car unavailable, but the dealership had no similar cars to the one we had inquired about. This level of communication is very unacceptable and is not the way business should be conducted. This trip was an hour away from my residence, wasting time, gas, and really rubbed me the wrong way. If possible, I would have given this place a ZERO star rating. read more

Houston Used Auto Sales - Car lot - Used Car Dealers Near Me - Houston, Texas

I had a terrible experience with this dealership PLEASE DONT STOP BY, I bought a Audi A3 in January 2022, the deal process was very smooth, 1 hr after I drove the car. All the lights of the dashboard pop up, I called immediately, they told " no worries we will take care of our clients and we will fix it " I believed them, one moth later they sent me to a different shops and they didn't fix the car issues, it was hard to reach this sales men no respond or updates, BUT they make sure I did my first payment after that the ghost on me, finally I went to the Audi dealer to find out what was the issues and they told me that the engine doesn't belong to the car and to fix it they have to tear the engine in parts and wasn't worth it because it was very expensive, finally in April 2022 I let the car go to the finance company and I lost my money and time. DONT GO THERE. read more

I'll give it a 2 star I went in to go look at a car the first time and it was a. Great experience and all but they don't "allow" test drives because of Covid is what I got when I asked and they also didn't let me see the engine bay which is pretty weird ..... but in all pretty good place never ever went to buy the car due to the lack of knowledge of the car . read more

My husband and i just purchased a vehicle from here today. The customer service provided by Ruben was top notch. The whole process of buying a vehicle from start to finish was very smooth - they let us check the car to make sure everything was good and even let us test drive it a good distance. We are looking into maybe purchasing another vehicle in the future; we will definitely be back. read more

Just how fast can you run??? It's not fast enough. I am warning you DO NOT GO NEAR THIS PLACE! Stay away from this shady, dishonest dealership! The General Manager is a pathological liar. I have caught him in several lies. Whatever comes out of his mouth should be taken with a grain of salt. My most urgent complaint is that I do not have my title because the dealer has not submitted the paperwork to the DMV within the 30 days that the law requires. I reached out to the dealer today and the GM told me to my face that it had all been submitted. However because I have caught them red handed in a lie before, I did not believe them and called the Houston DMV and gave them the VIN. I spoke to Neshe who confirmed that the dealer has not submitted the paperwork for my title. I have asked the DMV to step in. Secondly, when I purchased the vehicle I was told by the General Manager that the car belonged to a relative of the owners and it was a great car and in perfect working condition. He spun me a huge line about it was so perfect that he was very tempted to buy it for himself. He is quite the salesman but unfortunately not an honest salesman. I bought the car and on the test drive did not notice the shuddering in the transmission. A couple of days later I contacted the General Manager and told him that I was 99% sure it was the infamous Porsche transfer case problem. I am not familiar with Porsche Cayennes but someone who has driven them would be very familiar with these transfer cases. So the dealer who is very familiar with these cars imho knew all about this problem with this car since it belonged to a family member. I was flabbergasted that they would try to dump this car onto the general public without trying to fix it themselves. So I asked them to help me. They offered to sell me a $4000 after market warranty which I felt was letting them off the hook for their dishonesty. They then told me to go see Sam at German Performance, which I did. Sam came out of his office and looked at the car and said that he had seen the car before. I asked him to take it for a test drive and he refused and just said, "it is the transfer case". How was he so sure? I believe it was because he had diagnosed the car before for the dealership. I insisted that Sam take it for a drive and he did and said it definitely was the transfer case. I then swapped numbers with him and he promised to work up a price to repair it and he would get back to me. He never called me back and he has not answered any of my voicemails or texts. Today I went back to the dealership and asked for my title (which they lied to me about submitting remember) and what they would be able to do for me to help with this $4000 repair bill. The general manager continued to go around in circles and waffle without any offer of helping me. I told him that I was going to take the case to the BBB and maybe file a lawsuit. I told him that he was a liar and a scammer and people needed to be warned to stay away from their shady business. He told me to leave, that we were done and I said I would leave once he told me how he was going to resolve this. He then threatened to call the police, which he did. Then he lied to the police that I had threatened him and that I was shouting. None of this is true and a simple retrieval of the in store video feed will show this. He is a man baby who is not used to scammed customers standing up to him and calling him out for his dishonestly. I told him that it was not really about the money to be honest but about unsuspecting citizens needing to be warned of this shady dealer. I also want them to follow the law and submit the paperwork for car cash paying customers within 30 days not 7 weeks and counting. So how fast can you run? I hope you can outrun Usain Bolt because that's how fast you need to get away from these people! read more

I called the dealership yesterday to inquire about a car. I asked if it was still available and what the cash price was. They told me yes, it was and that the cash price was $5999 plus taxes and registration - the same price advertised online. I showed up there today with $6500 cash... I ubered there, 30 mins away. They then tell me that this the financing price and not the cash price. They told me the cash price was nearly $2000 more. I wasted my time, my money and they are deceitful. I would not recommend them to anyone. read more

Do NOT shop at this dealership!! They will lie to you about the price and then raise it when giving you the papers to sign. The finance manager, who is rude, will add a fake "lending fee" that they will not provide physical proof of. Save yourself time and a lot of money by not shopping here. The WORST car buying experience and ended up with a piece of garbage. NEVER, EVER again!! read more

FRAUD. My fiancé & I were sold a 2012 BMW that broke down in the middle of the road 2 days later in 90 degree weather. Mike is the most uneducated car salesman I have EVER came across & he REFUSES to give us any details as to what is wrong with the car & says 'I'm not a mechanic' & wont even tell us the specific part they are needing. Absolutely terrible experience that we are still dealing with weeks after buying the car. read more

How are you gonna make me drive an hour to see a car and when i get there someone else is in the process of selling it. If you didn't want to hold the car the least you could do is text me letting me know someone else is probably gonna buy it. I want to blame the salesman Angel but honestly its the manager's fault for not being able to hire someone more competent. read more

everyone was very friendly my sales lady Lora was very helpful from the start was very truthful and honest about the vehicle and everyone else there was so nice to me and my husband we even had our small kids there and they were friendly to them as well would recommend them contact Lora she will get you rolling still wish I could've gotten that full tank of gas tho lol but I had a great experience with them read more

These people are scammers they lie, sell you junk, rip you off and steal your money hoping you can't afford a lawyer but even if you can't you can still report it to the dot they have an investigator just for car lots you can also contact the attorney general to report them these people will help you for free to many reviews saying the same thing stop letting them get away with this and if your thinking about going here don't make the same mistake I did I wish I would of read all these horrible reviews first there are better honest places out there go to one of those do not go here read more

I came in today to purchase a mustang. Saw they had one on their website and called to check on it. A young lady named Lora helped me out and told me about the vehicle. I arrived at the shop and she greeted me with a smile made me feel safe about my purchase. We talked it out about the vehicle and I was shocked at the price she gave me with the car plus no damage at all on title. Premium package and everything I would highly recommend anyone to come here and ask for lora. You will not leave without a new car or satisfaction! read more

Such a great dealership. They take their time to help you find the best suitable vehicle and to help you with all your needs. They thoroughly take you through the financing process and answer your questions directly. Keep up the great work . Amazing customer service from everyone that works there. I highly recommend everyone to buy a vehicle from this dealership you will not regret it! read more

If I'm able to give a negative star I would, but unfortunately the option doesn't exist. Purchased a Mercedes-Benz over two months ago with a few issues that I was told to bring back a week later to get resolved. Side note, I paid for the full price of the vehicle on the first day of the purchase. When I returned they wasted my day to get to test what the issues are without anything being repaired. They told me to wait until they order the 3 parts that had issues and that they would give me a call when parts are ready to get installed. I had to call myself to check on the parts and if they license plates ever showed up when I was told that I was going to get a call. When I called they bluntly told me that they wouldn't be able to replace 2 out of 3 parts; at that same time they told me to give until September 16th or a little later for the part to arrive and that I was going to get a call for them to let me know. Without realizing I noticed that my temporary paper plate already expired and yet I still haven't received a call from them. I called again to check on it and they didn't even know what I was calling for or anything about my plates or part that I was supposed to come and get replaced. Robin was very helpful in finding out and getting to the bottom of it with a gentleman named Ed. He had a Ed call me and he told me that I could come the next day to get the plates and get the light replaced. Then I come they tell me that they are busy and that I would have to take the part and install it myself. WTF.! Are you kidding me, I buy a car to fix myself when I was told that all the issues would be fixed; not to mention, they aren't even fixing all of my issues. Then when I ask to speak to a manager, Ed nicely gives me the owner's phone number and his name is Allen. When I call to say my concern he has the the worst tone and starting cussing asking "which of the two idiots sitting next to you have you my number?" I say why would they matter, I have a concern and I need my issues fixed so I don't have to drive another 50miles out this way to get my issue resolved. Instead he was so worried about the person who gave me his number so he can fire them, and Ed was fired right on spot; in front of a customer? Are you kidding me? I ended leaving the place very upset figuring out how I would put the part myself and who I would need to pay to get it done. I wish I knew this is the customer service I would get before purchasing the vehicle from here. I recommend this place to many people because the service was great when the manager Joey still worked; which by the way also gotten fired. This place is a nightmare, I'll do everything in my power to let the word go out and I'll make none of my family members or friends ever come here. Such a sad experience! Smh read more