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Cypress, TX

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Houston Sinus and Allergy

4.3 (16 reviews)
Open • 8:30 am - 5:00 pm

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7 years ago

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Thank you so much for your review, Tricia!- HSA

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Review Highlights - Houston Sinus and Allergy

“Nguyen is very knowledgeable and passionate about his field, and it shows in his care for me and my family.”

Mentioned in 10 reviews

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Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands - Recently did my allergy test and it went great! Thank you to Mia who made me comfortable and calm during the process, she was great!!

Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands

3.9(36 reviews)
38.0 mi

I was very disappointed with our experience at this practice. My daughter has struggled with…read morerecurring ear and throat infections, and we know her tonsils and adenoids are enlarged for her age. From our first visit, I felt the physician's bedside manner was lacking. He spent very little time with my daughter, and nearly all communication, including the preoperative instructions and answering questions was handled by the nursing staff. As a parent, I expect the surgeon performing my child's procedure to be available to discuss concerns and explain the plan of care. That did not happen. Our biggest concern came during the preoperative appointment when we were told that, after surgery, the only pain medication recommended would be over-the-counter Tylenol. I expressed that I was worried this would not provide adequate pain control and that effective pain management is essential to helping children stay hydrated, eat, and recover successfully after a tonsillectomy. The response was that my daughter would receive a lollipop to help numb her throat, but we were instructed not to use ibuprofen because of the potential increased risk of bleeding. When I mentioned that several families I know were instructed by their ENT specialists to alternate Tylenol and ibuprofen after surgery, I was told that this office follows its own policy regardless of what other physicians recommend. I was also concerned that the procedure was scheduled at an outpatient surgical center rather than discussing whether a children's hospital might be a more appropriate setting for a pediatric patient. I do not question the surgeon's technical ability or surgical skill. However, I believe postoperative planning and communication are just as important as the procedure itself. As a parent, I left feeling that my concerns were dismissed and that I was not adequately prepared to help my daughter through a successful recovery. For those reasons, we chose to cancel the surgery and seek a second opinion.

If I could give 0 stars I would. I came to evaluate my child for snoring and Dr Liu claimed that…read morethey were the largest most inflamed tonsils (grade 4) he's seen and that we would absolutely need surgery to remove the tonsils and adenoids (despite my son having no symptoms) - he then immediately left the room and did not answer any follow up questions. His nurse then proceeded to rush me into signing up for the surgery and scare me with random facts. I later went to a second opinion at texas children's hospital where they said that he did not even have grade 2 tonsils - and they xrayed his adenoids and found no enlargement. I believe Dr Liu and staff are con artists. The hospital confirmed we are not the first to experience this. I hope no parents let this man fool them into unnecessary procedures for their children.

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Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands - I'm highly disappointed with this office, Adult & Pediatric Ent & Allergy, Hearing Aids & Audiology of The Woodlands.

I'm highly disappointed with this office, Adult & Pediatric Ent & Allergy, Hearing Aids & Audiology of The Woodlands.

Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands - Inside the Office / Waiting area

Inside the Office / Waiting area

Adult & Pediatric Ear, Nose, Throat & Allergy of the Woodlands

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Houston Sinus and Allergy - earnosethroat - Updated October 2026

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