I had Balloon Sinuplasty with Dr. Melyssa Hancock and the experience was outstanding from start to…read morefinish. She explained everything clearly, made me feel totally comfortable, and the procedure and recovery were smooth. My breathing is SO much better, I'm finally sleeping great, and even my wife is happier with the reduced snoring! Her staff is friendly, organized, and truly caring. Highly recommend Dr. Hancock and her team!

RUN! Do NOT make the same mistakes by going to see Dr. Hancock. She made major medical errors-…read moredidn't read lab reports and prescribed wrong antibiotics- resulting in needing to go to Infectious disease Dr. to resolve complications. Changed info presented at appts from treatment she provided. Surgery botched- ended up in emergency surgery to fix!

All the parking is reserved for other offices. Plan to park 2 blocks away on the other side of the…read morebuilding.

I had a very pleasant experience at the North Boca office! I called to schedule an appointment with…read moreDr. Folsom, and I was able to be seen right away at the scheduled time. The front desk service was excellent and everyone there was very kind! The assistant to Dr. Folsom was so friendly, she was informative and made sure everything was relayed to the Dr. himself! The care I received for my recurrent tonsillitis/possible tonsillectomy was very thorough, intentional, and explained properly. I highly recommend this location for anyone who needs professional ENT care!

I've had this ENT practice for 21 years! My "go-to" doc is Ari Wirtschafter, who is well trained,,…read moresuper smart, and has a great sense of presentation and is patient focused. He does not over prescribe medications if your issues are related to allergies or sinus, but does offer solid advice on how to address them in our south Florida climate. He articulately explained how hearing loss, if left untreated, would contribute to cognitive decline, and affect other conditions such as diabetes and cardiac disease and high BP. Bottom line, I like him. A lot. He is part of a large practice with lots of support staff, and they all seem to work well together. And he isn't stuffy and full of himself. After your visit he walks you to the checkout staff, a nice touch. Need an outstanding very bright and articulate ENT specialist, see Wirtschafter.

If I could rate this practice -3, I would. While the providers are ok, the support from billing, to…read moreaccountable to front office personnel is horrible. They use unsavory methods, and it borders on illegal, which we will be filling a complaint with the board of health, as well as a lawyer. If you have been successful with a lawyer, let us know. First, if you are in network, you are NOT to collect money up front; then you take weeks to return folks money due to overcharging. That is called STEALING Sounds like they should not be in business if you cheat your customers Natalie is a liar and Bianca miserable; you know what they say about Karma

I've known Daniel Ganc since he started in his medical practice in East Boca about 8 years ago…read more While I did not visit him frequently for the care of my all year long allergies, he was part of a larger ENT practice where I saw one of his colleagues. Recently I was hospitalized through the Emergency Department for the treatment of epistaxis, or commonly known as a nose bleed. So, all of you out there may wonder, especially if you have had children, what's the big deal with a nose bleed which requires hospitalization? Well, the big deal is when you're a man of my age, with underlying complex medical conditions which include cardiac disease and A-Fib, and are on "blood thinners" to prevent the risk of a stroke, then that simple nose bleed converts to a life threatening uncontrollable bleed. And that's exactly what I found myself with on a recent Saturday at 5 AM. After an ER experience which eventually led to an appropriate decision to admit, my ENT was called in to consult with the object of doing a cauterization to stop the bleed. Dr Ganc was covering for my ENT. Packing the nostrils did not stop the bleed, in fact, it caused the blood to run down my throat and create a gagging effect and development of blood clots. Yes, messy and not what you want to read about as you are glancing through Yelp having a coffee or dinner. But it was a real serious medical challenge. And you may be faced with one and need how to proceed and who to call. Dr Ganc showed up bedside at around 7:30 AM, on a rainy Saturday, looking like he had just finished a modeling shoot. Yes, he's handsome. No, he's attractive. No, he's hot. Yes, he's very very hot. But more importantly, he's imminently qualified and exceedingly well trained. A graduate of University of Pennsylvania, medical training at Baylor College of Medicine, and Rutgers-New Jersey Medical School he relocated to South Florida. He is an Assistant Professor at FAU College of Medicine and is up to date in his field. His areas of expertise include balloon sinuplasty for sinusitis, headaches and nasal congestion (who doesn't have these?) as well as voice and swallowing problems and allergy testing. But for me, not only was he a sight for weary and sore eyes, he was my savior. He was sensitive, listened to me and questioned me extensively about symptoms, what had been done in the various ER visits, prior history, and of course, the delicate discussion about going off the two blood thinners and the risks associated. After agreeing to proceed, he examined me thoroughly, through both nostrils, my throat, ears. He pressed. He probed. He held his finger on my tongue so tight and so far down my throat I thought I was in some S&M film rehearsal. But it was all necessary to determine where the bleed came from, and to properly cauterize my nostril. He also suctioned out all the blood clots that had accumulated in his throat which were causing me to gag and throw up blood. Yes this is a vivid discussion, but no different than my Yelp Friends who describe food sauces or drink mixers in exacting and sometime annoying details. Bottom line, he was there for me on an early Saturday morning and did what was needed to stabilize my condition. When he left, about 95 minutes later, I was exceedingly appreciative. He was technically proficient, sensitive and engaging. He remembered when we first met, that my partner/husband was Puerto Rican (he speaks Spanish, French, Hebrew, and Portuguese fluently) as well as some Creole. He is a genuinely nice guy, and if reviewers comment otherwise, discount their rankings. A followup visit to his office post hospital discharge was handled in an efficient and professional manner. I was squeezed in on a busy Monday morning and once in his presence was given all the time I needed. Need an ENT? If you insurance covers this provider, make an appointment immediately and get yourself highly qualified well trained sensitive care, packed into a model's persona. Go for it. Get that ENT checkup! You'll be a happy

One of the worst experiences. I came in with two issues and I left with high bills and none of my…read moreissues were solved. First of all, I asked from the start what is the price for my appointment and let me know how much is my co-pay for appointment or any procedure. Receptionist said she will check. She didn't. I had to go back and ask and I was told the price that was acceptable to me. I paid at the end of my visit. Doctor Ganc did not know about the solution for my issue that I was presenting, he kept saying this kind of procedure doesn't exist, acted like I'm crazy. After I convinced him that it does exist and wanted to show him about it online, he finally said "We don't do it here in this office". So I left without my issues solved and after one or two months I received a letter saying I have to go back to do some scans otherwise I have risk for tumors and death. It's just their procedure to scare a patient into coming back and performing different recommended procedures (that I actually didn't need, I had done it elsewhere). After about four months I received a bill for over 250$ I didn't know what about. As I was told my appointment co-pay included everything. Very rude billing department employee lied about my insurance paying their bill only now, that's why they send some strange bills after almost half a year! Just so disappointed with this clinic. By law they are supposed to tell each client how much is their payment before any procedure and NOT 4 months later! Shame. Please beware this place and read all 1 star reviews. I wish I red these reviews first, it would safe my time and money.

Amazing doctor! I've been seeing Dr. Farrell for allergy shots for 17 years. I'm missing him this…read moreyear and hope he's doing well. If anyone knows where his new office is, please share it here.

I'm not sure how I can see a review on there for this month which is April and this year which is…read more2025 telling me how wonderful Dr. Farrell, is, and he is wonderful however his office has been temporarily closed for a couple of months now

Just left my last visit in this office. I'm tired of spending a lot of money for no results. My…read moreissue is worse than when I started treatment. I didn't feel heard by the doctor, he responded to my questions without addressing the question. I felt like I asked the same question three times and either he just didn't know and couldn't say that or he just wasn't interested in listening. Also I found the front desk staff to be quite unwelcoming. Some staff are genuinely lovely (reason for 2 stars) but in general this doctor and office is well below the expectations I had.

DR.Nachlas and his staff are very sweet and caring, but my sinus surgery didn't work, after 3…read moremonths of Dr. Nachlas trying to help with different meds and sinus rinses, nothing helps. Very disappointed

I came here in the worst of pain. Sunday I called knowing that they were closed, I was not…read moreexpecting anyone to reach back out to me until Monday, and for an appointment - probably even later. However, a sweet lady called me back that Sunday ,because of the message I left and the level of pain I was in. She was patient, attentive, and kind. She heard my concerns, and assessed my problem, and gave me the earliest emergency slot appointment available. Monday morning, I showed up in a terrible condition-tons of pain that I never felt in my life. This office was completely understanding. Sometime when your sick, and out in Public the way people act can make you feel worse, especially if they are inconsiderate, however this office was never ever like that! Each person in the office was kind and helpful, from the moment I walked in I was assisted. When I got back, Doctor Lapco was so attentive, and kind. He gave me a fist bump, and made me feel comfortable and welcomed despite my "Self-Pay" status. He was not able to take a culture thanks to the level of swelling of my ear, but thanks to him inserting a cotton for collection of the antibiotic I was able to finally feel the antibiotic effects, thus the healing process could begin. Without that, the swelling would have blocked the medications from really having any effected - like it did all weekend prior. When I left the exam room, the front desk staff was able to assist in setting me up a follow up appointment, and despite my financial situation they really worked with me. I had to come back to get rechecked but being that I already made my way to the Urgent care and was out a few hundred dollars to no avail in fixing this problem, they were understanding and helping me out by not charging me the follow up appointment. This came as a surprise to me when I called still in pain asking for guidance on what to do. Thanks to this doctor, and his staff I was all better in 1 full week. He gave me good advice on my follow up appointment to keep from having to come back, advice I intend to follow. Thank you Dr. Paul Lapco, and staff for all your consideration, speedy assistance, and kindness. I am forever grateful.

Only saw his PA but she was awesome!! Healed me and was courteous…read more ......,,,,,,,,........,,,,..........

Dr. Mandell diagnosed and treated my infant daughters tongue and lip tie. Even my pediatrician…read moremissed this problem. After the 2 second procedure she was immediately able to eat better and latch better. The staff were knowledgeable and efficient. Thank you Dr. Mandell

Dr. Mandell is one of the best doctors I've ever seen. He is very enthusiastic and knowledgable. It…read moreis clear that he is extremely passionate about his job and the fact that he loves what he does shows in his work. Aside from his great bedside manner, he is really thorough and kind. He will actually take the time to help you regardless of how long it takes and not just dismiss your concerns and rush you out the door. Such a personable doctor, I would definitely recommend without hesitation.

I love Dr. Kasle and recommend him highly. He's extremely professional and knowledgeable.read more

I saw my Internist and he recommend Platinum ENT. They have probably the nicest medical office I…read morehave ever seen. I saw Dr. Milo Bastianelli, who is very personable and professional. Excellent experience, I highly recommend them.