On a Saturday around noon, I visited Sesame Place in Langhorne, Pennsylvania, and unfortunately, we had an unpleasant experience before even arriving at the park. We parked in a nearby shopping center's lot across the street from Sesame Place, at a medical office. Despite being on a different property, we were approached by the Hotworx owner in a very aggressive manner. She yelled at us and threatened to call the police, even though we were not parked on her property.
While I understand the importance of managing parking, the owners approach was unwarranted and created a very uncomfortable situation for my family. This was especially upsetting with my children present.
I believe that a wellness-focused business should reflect those values in all interactions. Unfortunately, my experience was quite the opposite, and it left a negative impression. Because of this, I will never go to Hotworx for this reason.The "owner" is incredibly defensive, aggressive , and unprofessional. Also, to see such an aggressive response from a business that promotes wellness. It raises the question of what kind of wellness is truly being offered if respect and kindness is absent. read more