I saw an event happening at this location while eating Nextdoor - see the other review for that ! I…read morewas pleasantly welcomed immediately as I popped in by all the vendors and Hotworx staff. So excited to take a class here . Y'all know I love small businesses & vendors . I shopped , raffled and all the things . What a vibe ! Hotworx is a fantastic franchise , highly recommend.

Love it! But I love the sauna, great workouts. Definitely sweat though, there is one bathroom with…read morea shower and it's open 24 hours if you have access and are signed up. Super convenient! Friendly staff too!

Not My Hottest Hotworx Experience -- Literally or…read moreFiguratively I really wanted to like this location as I'm in love with the entireHotworx franchise. Two of the girls working were genuinely kind, but the one who helped me -- Catarina -- seemed to be having a bit of an off day (or maybe just needed a refresher on how Hotworx actually works). She gave me a handful of incorrect info, had trouble booking my class, and didn't know which ISO sessions were 30 or 45 minutes -- which led to the mildly comedic moment of me Googling it myself while she stood there. The self-service kiosk was also out of order, which didn't help. I'll give them credit for having multiple employees on duty -- that's a rare sighting in the Hotworx world -- but there's definitely some training polish needed. At one point, I asked to borrow a towel so I wouldn't slip in the shower. One staff member said, "of course," but then another came and whisked it away while I was in mid-class like it was contraband. When I asked for it back, Catarina handed it to me with the same enthusiasm one might use to pass over a used tissue. And to top it off, Catarina was vacuuming right outside my sauna during cycle class -- because nothing says "relax, sweat, and center yourself" quite like the hum of a Dyson. I ended up turning my music up and just laughing at the absurdity of it all. I was disappointed there was no "El Paso " Hotworx swag either . I would've loved to snag some retail. I do appreciate that the studio was staffed and visibly clean, but the overall vibe felt disorganized and unwelcoming. Honestly, I think if someone else had given me the tour and helped me with class setup, this review might have gone in a totally different direction. Side note ; Parking can be difficult to find here. This location is also in the corner , from certain street views it's completely invisible driving by Piedras Street.

A different experiance for working out. I took the isometric pilates and then went to the water…read morerower HIIT workout right after. Combined and done within a infrared sauna was awesome! I feel very rejuvenated after. 11/10 recommend to anyone looking for a new way to train

Was promised a refund and they ghosted me when I ask when I will receive my money. Staff member…read moredisrespected my religion and went on a tangent when asked a simple question. Equipment broken and gym smells

terrible staff they seem to not have the answer to anything its always "im new let me call my…read moremanager" meanwhile the person has been at the front desk for months. Not to mention they try and make it impossible to cancel unless you pay an extra month even though it says no commitment membership they also will not respond to emails which is what they ask you to do in order to cancel on their own app. Equipment is ill maintained, gym is cramped. Staff is inadequate. 1/4 the gym twice the price compared to others.

Best gym ever! VERY clean! Professionally run! Great equipment from free weights to machines. Mary…read moreEllen is a amazing trainer and owner.

I thought this gym would be great but being a manager at the gym back home I was less than pleased…read more They do no maintenance on the cables and machines to make sure they are set for the correct weight. They do not have anything bolted into the ground which is incredibly unsafe. Also the towel policy is ridiculous. They claim to use 100% alcohol which is why they make everyone use a towel on benches. Regardless of if you are using the bench. You can be doing lateral raises a foot from the bench and the owner will approach you to ask where your towel is. Also 100% alcohol would evaporate too quickly to be effective if they really are using it. Maybe it's just not my kind of gym. I'm more CrossFit and it's more bodybuilder but still. Good people and atmosphere though.

EXTREMELY DISSATISFIED!! If I could give a zero rating I would! I had to cancel my membership for…read morework purposes and I paid the cancellation fee as agreed and they STILL kept my deposit. I feel robbed and taken advantage of. Nowhere in the contract does it say they get to keep a deposit after you cancel and pay the cancellation fee. The woman running the place (Bertha) even threatened with putting me in collections for asking for MY MONEY!! THE AUDACITY!! BE CAREFUL with these people! Needless to say, I'll be exploring my legal options..

Great environment and with awesome trainers. You will never be disappointed here. Finished the 6…read moreweek challenge with great results and will continue the journey with this gym.

I am sharing this feedback in hopes that management can address an ongoing issue regarding parking…read moreand customer service. On the positive side, Pink Iron is a very clean, pleasant, and safe environment to work out in. The facility itself is great. However, there is a daily issue with parking management that needs attention. Every day, a specific parking spot is blocked off for a member of the staff (Aide). The explanation given is that she needs to unload heavy items daily, though multiple clients have noticed this isn't usually the case. What makes this frustrating is that the plaza itself has a clear policy prohibiting the blocking or reserving of parking spaces. Furthermore, the gym has a rear access door specifically designed for deliveries and staff use. When clients accidentally park in this spot, we are immediately asked to move. Hoping to understand the situation, I politely brought this up with the staff. Unfortunately, instead of a professional conversation, Aide approached me in the middle of my workout routine. She defended the practice by saying that since we are at a gym, clients "can just walk." While I have absolutely no problem walking, it feels disrespectful to force paying clients to move their cars--especially when the reservation violates plaza rules and alternative access exists. To make matters worse, she mockingly asked if I was the one who had been filing reports against it. This made me realize that I am not the first client to complain about this issue. It was incredibly uncomfortable to feel cornered and bullied in the middle of my training session just for raising a valid question. Suggested Solution: I enjoy this gym and want to see it thrive. I highly encourage management to enforce the plaza's official parking rules equally for everyone and to utilize the rear entrance for staff loading. More importantly, I hope staff members receive guidance on how to handle client feedback with professionalism, respect, and kindness rather than defensiveness.

It's a great place. The people are nice. However, the barbell beauty class seems to be a lot of…read moretalk from instructor and not enough exercise in some of the morning classes which all all they have. Saturday classes is a lot more faster than that not as much talking from the instructor. If you want a good workout class the weekday morning, classes are not for you. Morning cycle don't count on getting in. Always full. You're put on a waitlist and it's a hit or miss if you get in.

I have been to several yoga places. I have been disappointed by almost all of them. I have not…read moreloved any of them. However when I learned and experienced Ananda I found my place. I love this place. All of those who teach. Have experience respect our bodies. Teach us how to become more balanced on the mat and our daily practice. I cannot recommend this place enough.

This is the best yoga studio in town! When I moved to El Paso 2 years ago, I fell in love with this…read moreplace. Now I'm here every day! Great ashtanga inspired classes from excellent teachers! Plus, $5 classes for college students! You should also try the Pilates classes... They are amazing!

Tk is an okay gym. The 6 week challenge though? A complete scam. you will get eliminated for any…read morereason they can come up with to scam you out of 300. Kai had even told me he would "take payments since it looked like o could really do this". I'm heavily overweight and felt like he used it against me. Eliminated for something that was not stated in the contract. I was 17 and he scammed me out 300$.

The work outs are only 30 minutes, but they kick your butt! The 6 week challenge is really helping…read moreme feel more confident. Disclaimer: Posting 3 weeks into the challenge.