A solid 5 stars in my book. Coming from someone who really tries to get a bargain when I visit New York (I booked this hotel with a flight package online), this place was so perfectly located - right in the Theatre District/Times Square and gave us pretty much all we needed, which was a reliable place to crash for the night. Staff is friendly, room was clean and did not feel cramped for 2 people, and there's so much to do around it. It's so easy to walk any direction from it and reach the tourist spots - Rockefeller Plaza, Bryant Park, Times Square, Broadway or take the subway and go anywhere else! Also easy to get to and leave, especially with the Uber Shuttle to JFK (it picks up and drops off nearby). I'd definitely stay here again. read more

This is a great old world hotel. Nothing fancy but clean with friendly staff and right in the middle of Broadway and Times Square. There is a great coffee place across called Gumption and the area is full of great places to eat or drink only a few blocks away. Cooks is right next door for a quick bite and we had the best pizza at Carver's about two blocks away, which had a delicious gelato place right next-door to it called Amarinos. I've been recommending this hotel to anyone who wants to visit New York and be in the middle of all the excitement. I'm already planning another visit. read more

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My wife and I love the Hotel St James. You cannot beat the location and the staff are very friendly and professional. The rooms are comfortable and clean. For the price you cannot beat the location or the atmosphere. We also like it because it's right next door to Connolly's which is a cool Irish Pub! read more

The location is great! The hotel is clean but definitely very outdated and old. The bed was alright, and the staff was really friendly. The pipes are super loud at night so if that's something you don't love or have a hard time sleeping my with, this hotel might not be for you. Overall ok. read more

this hotel is extremely dirty, dusty, and just gross. They are working on the hotel and the power went out repeatedly during our stay. On another note, my daughter left her two rings on the dresser in the room and we went out for hours. When we came back, the room had been cleaned and the rings were gone. I immediately went to talk to the front desk and they didn't seem to do very much. I asked to speak manager and the manager said that she would talk to the owner and call me back. I never received a call back or an email back from the manager, Margret. I guess they are just expecting me to go away, but that's not going to happen. read more

Great location less than a block from Times Square. Room was very basic but clean. Was concerned about the noise from the elevator based on other reviews but never heard it once. Noise from the street was another story but it's midtown Manhattan! Decent breakfast spot next door. Val's Pizza around the corner was awesome. Short walk to SummitOne, Grand Central, St Patrick's, Rockefeller, and some many Broadway theaters. read more

The hotel looked nothing like the pictures online. The room was very small with old furniture, and the window faced a brick wall. We found a roach in the bathroom, and the shower made loud rumbling noises. I didn't feel safe sleeping in the bed because of the roach. We left after the first night. We only stayed because it was late and I had a conference the next morning. DON'T BOOK. Pay a bit extra and get a cleaner nice room with no roaches read more

This hotel is NOT as advertised. We opened the room door to find dead 3-inch roach on the floor. The mattress was more like a box-spring. And the cold white light with an interior-light-well facing window finalized our decision to get the heck out. Don't stay here. read more

Booked through Expedia and the second I hit the 'book' button, I realized the wrong dates had been entered. Had to make the correction through Expedia and was told the rates had gone up (!) since I'd booked (like, 3 seconds earlier). Since the reservation was nonrefundable, I paid the higher rate. Then, when we arrived 75 minutes early (we were taking public transportation to NYC) at the hotel, we were charged a $25 "early check-in fee." We were too tired to leave our bags and walk around aimlessly for an hour, so we paid THAT fee and checked in. The room was overheated with no way to control the heat other than the window (no screen) that opened onto a brick shaft and listened to cooing pigeons all night. There was no in-room coffee service and not much in the way of amenities. Best part of this stay was the location and the bathroom was modern and spotless. read more

Oh Hotel St James.... Where do I begin? This little gem of a hotel conveniently situated on 45th street.... I'll breakdown the good and the bad. First off, the good: - Location, location, location - truly you won't find a better location for a hotel in midtown if you're visiting Times Square or any of the theatres - The front desk staff couldn't have been nicer or more welcoming! - The lobby is quite lovely - The bathroom in our room was spacious The Bad: - The hotel elevators are painfully small - the one is barely big enough for two people - We were told our room overlooked the street.... It didn't... we had a view of a cement wall inches from our window. Word of caution on that. - The room itself is very dated. - The bed is SMALL I reserved a double room, but honestly the bed was barely big enough for two people. - The mattress was basically just springs. Not even remotely comfortable. - The hallways are very NARROW (typical of NYC) Overall, would I stay here again? Possibly. The location and the price truly can't be beat. However, this is a very basic hotel. No breakfast, no coffee, no ice machine, no fridge, no microwave. Only thing I think I would do is book a double queen room. I was only here for one night so I was happy to deal with all the above. If I stayed multiple nights, I would have asked to change rooms. read more

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The online reviews on Expedia is what helped me choose this hotel. None of their reviews were lower than an 8 out of 10. Next the price was right around $200 a night in midtown Manhattan - for a room with 2 full size beds. The front desk staff is very friendly and helpful - I was able to check in early - there was a $25 fee - but it was worth it to me after my flight, subway ride and walk from Port Authority in 80 degree heat dragging a suitcase and carry-ons. The first room had a couple things wrong with it - the blinds wouldn't close and the phone wouldn't work. After waiting about 30 minutes for someone to come and fix things I called the front desk a second time from my cell phone and they offered to switch rooms for me to the room you see here which is a bit nicer than the other. Since I haven't tried sleeping yet we will see how that goes - the bed didn't seem to be that great when I sat on it but here's hoping - I'll update my review after a hopefully good nights sleep. A few recommendations to the hotel - put some artwork on the walls in the rooms and some shelves in the bathrooms. Maybe a throw rug on the floor in the rooms. And maybe update the beds? Reserving judgement on that one until I try to sleep. The lobby where I'm currently writing this is very cozy and feels more like a living room - check out the books! I'm enjoying my dinner of a made to order salad from the deli next door. So far I would recommend this place as an affordable, clean place to stay for a vacation in Manhattan - with very friendly staff. Edited to add: you can hear the city sounds and that may be hard for some - it did wake me up a few times but earplugs may help. The bed is pretty awful. It feels like the box spring is shot. Not comfortable. I will probably say something to the front desk about it. Overall with the above updates I may be willing to give this hotel another try but not until some adjustments and updates are made. My 4 star rating stands - it's really more 3.5. Edited again to add: the front desk staff, in particular the much-named Joey make this place - definitely helps a lot! Very personable and funny :) - added a picture of us :) read more

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Good deal and convenient location to most places. The room was super small (just gives you a taste of what living in NYC is like). I did have to get maintenance to fix the thermostat, as it was stuck at 76 degrees and they responded promptly. Hotel staff was friendly and helpful. The only downsides were not having a mini fridge or microwave in the room and they don't have breakfast, but there's a deli and plenty of restaurants nearby. 2023 #104 read more

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too old and dingy room we have this week looks nothing like pictures, a nasty window unit. no refrigerator: sheets look old too, bathroom is clean read more

As a native New Yorker, I don't stay in NYC, but I had to book a room for a last-minute work event. Every place I went to was outrageous; someone told me to check out The Saint James and that is where I met the manager Margaret, who went above and beyond to get me a room at an affordable rate. I got to the hotel at 1:45 and they had a room available for me, the next morning when I woke up, I was exhausted and they offered to extend my checkout so that I could rest. I travel a lot and it's not very often that a hotel offers to get you in early and let you leave later. The staff was BEYOND wonderful! I hope I have to stay in the city again soon, if not I'll just pop in to say hello. That's how great the team was! read more

This hotel was part of an Expedia package I booked for a spring break trip with my teen daughter. It was fine. The staff was friendly and the location was great! However, being without a mini-fridge was more of a pain than I thought it would be. Our room was a corner and had plenty of room, but the other rooms on the floor were small. I had no trouble sleeping with the noise of the traffic and the banging of the radiator, but my daughter did. If you stay here, bring a cooler and ask for a room on the back side rather than the street side. Also, I wouldn't stay here with young kids, but overall it worked well for us. read more

The hotel is centrally located and clean. We were able to walk to Times Square, Rockefeller Center, Central Park, and Bryant Park. We ate breakfast at nearby Red Flame and dinner/drinks at O'Connolly's. The staff was friendly and allowed us to check in early (for a fee) and leave our bags for a while when we checked out. The only downside was there was no mini fridge, microwave or coffee machine in the room. Also the hotel does not offer breakfast, but there are plenty of places to eat nearby. read more

The location of this hotel is great! It's easy to get around, and I felt relatively safe in the area. The hotel room itself wasn't the typical type of room I would book, but it was fine. I wasn't the biggest fan of the shower situation, however. The best part of this hotel is by far the staff. Everyone who assisted me during my stay here was truly sensational. They were so helpful, kind, and accommodating. During my stay, there was construction going on outside in the very early morning, unfortunately, and the ear plugs didn't help much. Apart from that, I had a nice stay. read more

What a joke of a hotel. If you making a booking after 3pm and in 5 mins cancel because you need to change the day. Too bad you have to pay a cancelation fee.. not 1 day not 2 days later.. 5 mins. This hotel is shady and they do this to everyone! Save your money for a hotel who doesn't have garbage policy's and predatory hidden fees. read more

Had a terrific stay. Just a simple hotel near times square. Nice people. Clean room. Just what I was looking for.

This hotel is great! The location is amazing! Super close to Times Square but far enough to not get too much noise! Joey at the front desk is amazing! Super helpful, funny, and very attentive to everything! Definitely recommended! This is our 2nd time there. The rooms are very simple but have everything you need to rest well. read more

Got a winter discount, which made this a very reasonably priced spot right off Times Square. Beds were comfortable, room was big enough. Everything was clean, and the staff was nice. Would have liked some 'extras' like coffee or tea, or even a clock in the room. No vending or ice machines, nor breakfast. BUT plenty of places to eat nearby, and who comes to NYC to eat at their hotel? The main thing I wish they would change is that when you ask them to hold your luggage, they just have you put it in an unlocked room where anyone can come or go. It's not even behind the desk. Made me a bit nervous. Otherwise, will definitely come back here. read more

Location is great! Guest room and bathroom were very clean. unfortunately, room was across from elevator. Could hear conversations in hallway, especially late at night. Awakened by breaking glass outside (may be nearby restaurant?) in very early morning. No thermostat to adjust room temperature. Often heard loud hissing of radiator. Bathroom was cold (January stay and there is a window). read more

Great location, Mid Town in the theater district! Great staff, family owned, 125 year old building has modern amenities and looks fresh! 1 block off Times Square! No pool or hot tub, my granddaughter was a bit sad! read more

Was very cool. Loved it. Was so old school, elevators, Carpets, rooms, bathrooms. Was really a hidden gem. Great locale too, Right smack in time square. Check in n out was fast as well. read more

OK. Location is fabulous ! Joey is great. Fun, friendly and accommodating. Three days with no hot water. In our first room, I could sit on the toilet and wash my hands at the same time. Very, very basic. Clean yes. Plastic glasses in the bathroom. No amenities. First room couldn't regulate the heat or air. Just remember: location, location, location. Joey would be the reason to go back! read more

Location location location! The best kept secret in New York! Sure the hotel is older and it's a little noisy from the radiator pipes clanging and the bed isn't full of fluffy pillows and hotel big comforters---it's worth it! For the price you get a hotel in the heart of everything! It's literally down the street from Times Square in one direction then Rockafella center in the other. It was a safe and prime location with wonderful and friendly staff. I would recommend this hotel to anyone and would love to come back here! They have two elevators and staircases throughout with pretty architecture. read more

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This hotel is a hidden gem smack dab in the middle of Broadway. It is decorated like the 1940s. It's cozy and unique. The moment you step through the doors, the nosiness of the street is gone . It's quiet, unassuming and classy. The foyer is decorated like an old fashioned library. When I'm Sitting here drinking my coffee I am transported back in time, minus the cell phone in my hand. Lol. My room Is small and clean and the bathroom is surprisingly spacious. This will now be the hotel I stay at every time I visit NYC! read more

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Loved this gem of a hotel. It's very retro and the size of rooms proves it. Super convenient to Broadway, 5th Avenue, and Rockefeller Center. Grand Central Station is a few blocks ago for your transportation back to JFK. The best part of the hotel is the staff. Particularly, Joey. His knowledge of the City is Superb! I would definitely stay here again! Air conditioning worked great for those hot summer NYC days. read more

I like this hotel. It's a little bit old but it's okay cause it gives you that NY feel. I would of given the hotel itself maybe a 3 but because of Joey I give it a 5, he's awesome and he makes the hotel fun to stay at. And it's near everything ! I would def stay here again. But if your looking for a view this is probably not the place for you but if your visiting NY you probably won't be in the room much anyways. read more

The hotel advertises air-conditioning - they really do not have any. Rooms do not have thermostats, which makes me wonder how a guest would regulate heat as well? Upon my arrival, it was a hot day; the staff had us go to four different rooms, trying to find one with an air conditioning unit installed. The manager claimed they were renovating - my booking was 7 months earlier, and they advertised AC in the listing. The search for a room took 45 minutes, by the end of which we were sweating. The hallways are not air conditioned either. We were told they could install a portable AC in about an hour, but at that point we didn't think the stay would be worth what we were paying. I gave 2 stars, because the staff tried accommodating us, and they did waive the cancellation fee, when we gave up and left to stay at a nicer hotel. read more

A couple friends and I just stayed here last weekend and we loved it. The only downside was no refrigerator to store leftovers but that was only 1 day we wished we had it. The walk to time square is about 2 minutes but it wasn't loud at all, I slept great. It has a little food mart right downstairs from it for last minute snacks and food. The location just can't be beat. The host that checked us in was very friendly and made us feel welcomed and the rooms were clean too! Every hotel seemed to be sold out so I was very glad we got this one! Perfect spot for the first time in New York! Would definitely stay again if in town. read more

The Best for its price , location and accommodations. Don't like the large franchise types like Hilton so we frequent this charming, old NY style but kept up beautifully Prime location in the Theater district with a nice walk to Central Park or Penn Station. read more

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Awful!!!!! Old hotel, terribly loud, wobbly table, awful bed, no thermostat, no coffee, unfriendly staff. I would not stay here again ever! Paper thin walls, super unfriendly staff read more

I would rate this hotel a solid 2 stars. The location is perfect for the normal touristy, sight-seeing trip. We were in town for Broadway shows and this location worked very well for our needs. It is not new. Or remodeled. Or anything... we stayed in room 706. The room is really showing age. From the flooring, bedding, and paint; it all needs a refresh. I wouldn't stay here again. It just didn't feel clean to me. It worked; but there are nicer options for either the same price or close to the same price. read more

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Love this hotel, very clean and great customer service, Great location. Front desk people very friendly . Special thank you to Joe Sasson who was alway so nice and helpful:) read more

Found this hotel off Expedia. The location is great and with in walking distance to many attractions. Joey at the front desk has the best energy and very knowledgeable with recommendations for food, drinks and must sees. Hotel is older and dated but very cozy and would stay there again. read more

Hotel St. James is an old authentic hotel based ONLY 1 block away from Times Square. It was made in 1972, which gives it its old style architecture. 12 stories high Elevators and Stairs Lobby with couches and tv Air Conditioning 2 Delis next door Coffee Shops all near by The hotel is small and cozy. I don't recommend having a huge group of people in one room or having a hotel party. It's meant to have a good nite's rest and then off to the city. I highly recommend coming to this hotel because of where it's at. 1 block away from Times Square, 5 blocks away from the Rockefeller Center and metro stops all around. It's great having the luxury of not worrying about traveling when all the places you want to go are right around the corner. Hotel St. James is quiet, cozy, and clean. The staff is excellent, real nice. When you leave the hotel you're required to drop your key off at the front desk for security purposes. 1) you don't have to worry about losing your key 2) its safer that way. its a way to keep who aren't staying at the hotel out. Go to Hotel St James. I'd stay there again. read more

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I've stayed in quite a few hotels in the midtown Manhattan area, and this was one of the better budget hotels. You should stay here if you want to be right in the middle of the action in Times Square. You'll be within walking distance of the theaters if you're there to see a Broadway show. Central Park is close enough that you can just walk there. The people working the front desk were always nice and friendly. The room was pretty spacious and clean. I was expecting to be in a pretty small room for the price that I had paid. Towels were clean. Bed sheets were clean. The only thing that I could even complain about was that the elevators were a bit slow and small, but there were two of them and they ran pretty smoothly. I've stayed here for the New York City Half Marathon and it was very convenient to get to the starting line. Since the hotel is located in Times Square, there's easy access to any of the subway lines. I would gladly stay here again. read more

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I'm stunned by the reviews. I was here during the UNGA so prices all over town were insane but $300 a night for this pit is crazy. Here's how my stay went: Arrived at 1pm and tried to check in. Was told it was $25 to get a room early. I left my bag and went to my meeting and retuned at 6pm. No one helped my with my bag in or out of the holding area which only concerned me due to bag security. I got my room and the first thing I saw was that the carpet and entrance didn't meet so there was about 2" of exposed frayed dirt. Then on opening the door a pile of dirty linens. I checked the beds and their were stains on the sheets. There were large stains on the carpet and holes and rips. The walls were filthy. Their are also window AC units which are loud and not new and mini blinds with no curtains. I grabbed my stuff and went back downstairs. The next room had a small entry hall that revealed the same dirty walls and carpet. I'm guessing it's been years since they painted. In this room the wall paper was peeling and their were holes in the drywall enough that the green board was showing. The beds were clean but the window had one large blind over both windows. If lowered over the AC unit for privacy, it's shuts off the air. You can see in the photos how I had to navigate that. I can do an older hotel and travel internationally with rooms where the only heat is a wood burning stove but for this kind of price tag I expect there to not be holes in the walls and filth on the beds. read more

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Stayed here with a group from work for a business trip. The hotel is clean, including linens etc, beds are comfortable, service is good and prices extremely reasonable especially considering the location. Free wifi and tv. That being said, expect no annenities (everything you need is within a minute walk however, so you really don't need anything), it's comfortable but basic. I'd stay here again because of the location and prices. There are other good deals in the area also. Be sure to check out the Dunhill Deli and Catering next door for excellent breakfast and lunch offerings in a friendly, comfortable spot. It's incredibly good. read more