I went to this hotel on a school trip and it was by far the best hotel we stayed at!! The dinner…read moreand breakfast was incredible and I would definitely stay here again! The beds were comfy and the customer service was outstanding!!

Alina at the front desk needs to be recognized and hopefully promoted to management. She is the…read morebest reflection of this property - elegant, warm, gracious and accommodating. The property itself is situated on the lake with gorgeous views of the snow covered Swiss mountains. Everyone who worked at the property were wonderful but Alina was exceptional. Thank you for making our trip memorable!!

I'm a returning guest to this breathtaking hotel at the shores of Lake Uri for the last 25 years…read more Neither the hotel's website, promoting "relaxing" travel packages nor their booking confirmations provide the slightest information or caution that there is major construction going on along the complete length of the hotel lake front. The noise pollution during the work week, starting at 7:30AM (!!!) until 4PM, is deafening and makes a stay at this hotel a total disaster! Where's the courtesy and responsibility of the hotel management to provide cautionary information to guests from abroad about this nuisance? I am extremely disappointed in how this situation is being handled by this otherwise reputable hotel! Dec. 23, 2015 Management of the hotel has taken my suggestion into consideration and posted a cautionary note about the noise situation on the reception desk as well as provided respective notes on their website. One cannot expect more and I appreciate that the hotel management followed-through on my observation which will be helpful for all future guests during the next few weeks. Thank you Ms. Hoffmann, this has restored my belief in Swiss quality!

We stay here each time we visit Vitznau. Fantastic staff. Great lunch/dinner spot right by the…read morelake. Complimentary breakfast, sauna, fitness and swimming pool. Be sure to ask for fan for bedrooms during hot summer months. There is a small grocery store nearby. Rigi station to catch trains up to Rigi Kalbad mountains plus boats to Lucerne and surrounding areas is a short walk from hotel. There is parking at hotel if you're renting a car.

Amazingly beautiful hotel. Right on the water Lake Lucerne. Wonderful service. Lovely magnolia…read moretrees. Can't wait to visit again.

Really small rooms here. Beer is excellent and the staff is nice. Close to some shopping. I…read morerecommend this hotel. The mediocre rating because the rooms are really really tiny.

Absolutely one of the most elegant and comfortable boutique hotels I have ever stayed in. The hosts…read moreGabby and Dani are warm, affable, and so very accommodating. Their staff is so friendly and will go out of the way to help you. The rooms are a cross between modern and antique with beautiful chandeliers, gorgeous old sinks and other furnishings with all the modern conveniences. The bed was perfect for sleeping and I am picky! It's beautiful waking up to the lake out your window! They offer expresso, tea, snacks, and wine as amenities along with bikes and a wealth of knowledge about sites to be seen in and around Switzerland. And did I mention their complimentary breakfast and amazing dinners! I can't say enough! Breakfast has everything from fresh bread to cured meat, cheeses, fresh fruit, homemade jams and other goodies daily. You have to make reservations for dinner as Dani is the only chef in a small but highly efficient kitchen...drinks start at 6:30 sharp and they offer samples of their meats and cheese. Dinner is three to four courses...on the night we ate there we had chanterelle mushroom soup, smoked salmon, mushroom ravioli(the best I've ever had!!!! Seriously!!) and over the top melt in your mouth vension(local)!!!! Best meal I had in Europe-hands down!!! And that's saying a lot as I love food. If your in Switzerland and and in the Lucerne area this is worth a couple nights stay with dinner...it's only 30 minutes from Lucerne in the mountains with a tram near by with excellent hiking from a small jaunt to 3 to 4 hours hikes...and all the lake activities within walking distance!!! Stunning views, friendly people, and gourmet meals-what more could you ask for!!! Oh and their pricing is very reasonable!!!!! Book it you'll love Boutique-Hotel Schlüssel!

From the owner: Die 12 Boutique-Zimmer sind eine Symbiose aus modernem, exklusivem Komfort und Trouvaillen aus…read morevergangenen Zeiten. Jedes der grosszügigen und hellen Boutique-Zimmer ist individuell eingerichtet und alle beeindrucken durch stilvolle Romantik, kreative Details und gesamthaft einmalige Schlüssel-Atmosphäre. Die Boutique-Zimmer sind ausgestattet mit freistehenden Badewannen, grossen Duschen, teilweise mit nostalgischen Trinkwassersäulen und Lavabos aus der Belle Epoche. Sie wählen zwischen drei Zimmer-Kategorien, welche sich durch verschiedene Zimmer-Grössen unterscheiden. Geniessen Sie die traumhaften Boutique-Zimmer mit Seesicht auf den Vierwaldstättersee und die Berge. Warme Holzböden, feudale Betten und familiäres Ambiente sorgen dafür, dass Sie am Liebsten alle Boutique-Zimmer einmal ausprobieren möchten.