Hotel Puccini was in the city center of Lucca and located across from Puccini birth place. The…read morefront door is a little hard to find at first, but we ran into some locals who guided us. It's clean and priced well at 75 euros a night. Has rad heaters and the decor is a bit dated, but nostalgic. Breakfast (coffee, juice, roll (with butter and jam) and sweet cake). If you want fresh fruit or meats, there are many shops located within a few steps/blocks. Was very quiet. Will stay again as you can't beat the price and location.

Above and beyond service from the staff. We were upgraded to a fantastic corner room because the…read morehotel was not full. The staff walked us up to show the room and make sure we had what we needed. The room was large with a great view of the city from two sides. Comfy bed, nice bathroom, etc. it was rustic but clean and we loved it. We had breakfast included with our stay and the server was so kind. Made us eggs and two hot chocolates plus served us pastries. Normally we skip hotel breakfast to eat in town but we could not pass them up. They were so warm and welcoming. Fantastic spot and everyone should stay here.

My wife and I spent a week at the Palazzo Alexander while on a food and wine tour of Tuscany. The…read morehotel has a central location within the walls of Lucca. It is on a relatively quiet street but within a short walking distance of the main piazzas where there are many shops and restaurants. Since Lucca is one of the few walled cities left in Italy, most of the activities you will want as a tourist are within the walls. It is a bit of a hike from outside the walls to the main attractions so location is important. Our room was large for a European hotel and was attractively decorated. The bathroom was modern with a shower and plentiful hot water. The air conditioning worked well. The staff was very friendly and helpful. There isn't a restaurant but the breakfast was very good. If I were to return to Lucca I would definitely return to the Palazzo Alexander.

We were attending a villa wedding in Lucca, and my sister-in-law found Hotel Ilaria for us to stay…read more We arrived around 4pm for check-in. Greta, our front desk receptionist who helped us check in, was very friendly and welcoming. She was extremely thorough explaining their onsite amenities. I didn't realize they had a jacuzzi at the time of booking, so it was exciting that she mentioned there was one. In general, hospitality was top notch. All the front desk staff members were amazing. Always friendly and ready to help. They were also very supportive in grabbing taxis for us and even advocating for us when we ran into issues with the taxi company on late drivers. I had the chance to enjoy their onsite cafe for complimentary breakfast. The food was quite good! Loved their runny eggs and selection of cheeses. They had a barista, who made coffee drinks for you. I had a delightful cappuccino every time. I got a 3 person room that included a queen and twin size bed. I appreciated that she put us next to the elevator, because my father-in-law, who was staying in our room, had mobility challenges. The bed was firmer than I'm used to, but I was comfortable and slept well. The room did feel small though, but it also didn't help that we came with 3 large pieces of check-in luggage, 2 hand-carries, and 3 big backpacks. The room made up for lack of ground space with closet storage and hooks. The bathroom felt small as well, and toiletries were minimal. They had an all-purpose shower soap that functioned as body wash and shampoo. Interestingly, they gave us all travel size conditioner but no lotion so know to bring your own. The shower floor was slippery for my father-in-law, but he was able to get a rubber mat to help him with stability. Lastly, as everyone mentioned, location was everything. We were one minute away from one of the main entrances into the city center. The hotel also offered bikes for cruising around the city. My husband and I took advantage of the perk and explored the wall limits where there's a very easy, flat, scenic trail for walking and bike riding.

While the hotel is centrally located and convenient in the city, be advised it is bare basics,…read moreminimum conveniences. The rooms are extremely small and sterile in design. Bathrooms are very small and there is not room to even bend over in the shower it is so tight. No ledge to put shampoo etc so it's quite inconvenient. We arrived at the hotel on a group reservation and had added an extension on for a couple of days anticipating we would want to stay and relax at the end of our trip. Checked in on a weds, and when we saw the room, it was clear this was not going to be a "relaxing" place to end our trip and tried to cancel our reservation for Sat and Sunday night. We were told there was a three day cancelation policy and they would not honor our request, we would have had to requested the cancelation the day before. This seemed quite unreasonable to me since we were already staying their Weds - Friday. Good customer service would have canceled the Sat and Sun nights for us since we were not satisfied with the rooms or hotel overall. Feels very much like a business hotel, very disappointing way to end our trip.

From the owner: In the historic and commercial center of Lucca, just between the city theater and the immense Ducal…read morePalace, the Hotel Universo is one of the historical monument of the city. The house dates back to the 1500 and preserves the environment, the atmosphere and the elegant salons of the past. The House became an Inn in 1850 known as the "Locanda Universo and Tosca" and later it was converted into Hotel, in 1857. The 56 rooms at guests' disposal are furnished in a sober and elegant manner and furnished with every comfort: private bathroom with soft linens, telephone, mini-bar, television and internet connection Wi-Fi. Most of the rooms has a spectacular view of the Duomo, the green of Piazza Napoleone and the eighteenth century theater of the Piazza del Giglio. The Universo is the ideal place to start visiting monuments, churches and historic buildings of the center and to see towers, small squares and hidden alleys. Starting from Lucca you can then visit some of the many villas in Piana

We just stayed there and cannot say enough good things about our experience. The hotel is located…read morejust outside the medieval walls and not too far from the train station. You could walk there if you decided to take the train. The staff was very friendly and helpful (Luca, Sonia and Francesco). They provide free bicycles which made our trip really fun and made getting around the city so easy. We booked a family room which was two joined rooms with a private shared hall and bath. This meant our children (ages 15 and 11) could be in their room watching MTV while we had a bit of quiet. Free parking, wifi and breakfast. We will recommend this hotel to everyone. All around lovely stay and a great value.

From the owner: Welcome to Albergo Celide Situated on the main road in…read morefront of the old city wall surrounding the historical town of Lucca, the Celide Hotel & Spa is located 500 meters away from the main station and few steps away from the major historical monuments. It's perfect starting point to visit the town, also with our bikes (free for our guest).

Charming little B&B in a 14th century building in the heart of Lucca…read more They have 5 colour themed rooms, we had the delightfully cosy green room. The young owners are extremely helpful and welcoming. They gave us great tips on local aperitivo bars. All rooms have private bathroom, tv and minibar. Breakfast is huge and delicious. Highly recommended.

We arrived to a very warm welcome from both Giulio and Gaia the owners of this former 14th century…read morepalace. No lifts back then and none now but dont let that bother you at all as its only 1 floor up. The room was airy and spacious tastfully decorated, clean and complete with tv, mini bar and lovely en suite. Location is wonderful, only 2 mins walk to the Guinigi Tower and less to the main shopping street. Despite its central location the hotel was quiet and relaxing. Now on to the best bit, if you like eggs you will love this place. How do you like them? Just say and they will do them for you, alongside breakfast buffet of cereal, breads, meats, fresh fruit and the best coffee in Lucca. We are going back asap and hope to many times over. Go on give yourself a treat and book NOW.

Elegant and cozy. I just spent 3 days at Palazzo Busdraghi, and it's truly everything I look for in…read morean accommodation. Centrally located just off a main (but narrow) street so it's easy to walk to all the sites & shops & food, yet still quiet once inside the space. Gorgeous old building with all the beauty of old architecture (high ceilings with tall windows, stone steps) but modernized in a very comfortable way, including showers with jets/steam. Room decor is elegant and cheerful and tasteful. The breakfast had a wide range of delicious offerings and I liked that it's served from 7:30 to 11am. The staff were exceptionally kind and warm and helpful. Such a gem of a place, I hope I can stay there again someday!

From the owner: Piccolo Hotel Residenza d'Epoca nel cuore di Lucca, camere…read moreromantiche e confortevoli, facile accesso in centro storico vicino alla Porta Santa Maria. Colazione gustosissima con dolci fatti in casa, certificazione gluten free, vegan su richiesta.

Very unassuming façade from the street. Quiet location because cars are restricted. Off-axis…read moreelevator to the third floor. Large bathroom in room, Polina. You can have fresh squeezed orange juice for breakfast, tasty buccellato de Lucca, and excellent buttery croissants! Would love to stay here again!

A very charming hotel within the walls of Lucca. Could be hard to find down a small street that was…read moreonly two blocks long. The staff was great. Most spoke acceptable English for hotel workers. Very pleasant to deal with. Our room had a good sized bedroom and a setting room with a couch. All the walls and most of the ceiling had murals on them. Bathroom had a separate shower and a whirlpool bathtub. Everything looked new and very clean. The breakfast spread was the largest I have seen in years. There were oranges to make fresh juice. A juicer to juice fresh vegetables. Cook your own soft or hard boiled eggs. Fruit, cheese, sweets, yogurt, coffee ect. I am sure I have missed some breakfast items. The only thing missing was fish that you find in Northern European breakfasts. In the afternoon you could get coffee or tea by asking. The one time I did this they did not charge me and I do not know if they charged the travel company. The only slightly negative item was our room overlooked a kitchen that made noise late into the night. With the window closed it was fine.