Our stay at the Conrad was nothing short or spectacular…read more First, we were blown away by the hospitality. We travelled with our baby so they brought a crib, his own organic toiletries and even a humidifier to help with his cold! Then the room service noticed me taking the beverages out of the fridge to make room for my breastmilk and he offered to bring me a fridge Don't even get me started with the toiletries. They offered Byredo Mojave ghost and it smelled amazing! The room is gorgeous with a view of the Hollywood hills and the Walt Disney museum. The amenities that come with the room is amazing; the dry sauna was great, they have a relaxation room as well and we loved the tea apothecary as well. I just wish they have tea cups in the rooms! Had to call room service to bring it. The room service and the pool size service were amazing! However. The San laurel dining service is good but it can be better. We are so happy with our stay and we cannot recommend Conrad enough! Such a beautiful and well maintained property

No better location if attending a performance at Disney Concert Hall, but a lot of little…read moreshortfalls that make the hotel subpar at this price point. I was surprised and disappointed to find out that the hotel couldn't manage to get distilled water for my CPAP. This hadn't been a problem during my recent stays at the nearby JW Marriott or Chateau Marmont. The desk agent suggested that I try Uber Eats. I ended up ordering a delivery from Walmart. The bathroom in my corner suite was large. The walk-in shower had a choice of three different shower heads. However, many of the bath towels felt thin and were getting ragged along the edges. Several of the light switches are confusing. For example, there is a button for a "down light" in the bathroom. I never quite figured out what that meant. Plenty of bottled water (boxes, actually) were provided in my room. The concierge was unable to get my room serviced during the two-hour window I requested. I could see housekeeping were cleaning rooms down the hall when I left for lunch. When I returned 90 minutes later, they were closer to my room but still had not even started cleaning it. I went down to the pool for an hour. When I came back they were still one room away. Once they arrived, housekeeping was mostly excellent during my stay. However, one evening turn down service skipped my room. It was strange. They turned off the "make up room" light but did nothing else. On another morning, I had the green "make up room" light turned on but housekeeping left a note that they "respected my privacy" and thus did not clean the room. The in house restaurant, San Laurel was good for breakfast but my dinner there was terrible. Service at The Beaudry Room bar, and out by the pool (Airlight), during the day was excellent. Unfortunately, service on the patio in the evening was not very good. The server was courteous, friendly, and indeed, down right bubbly, but apparently had far too many tables. It took more than 20 minutes to get a martini on the patio. If a venue is going to charge premium prices (almost $30 for a martini), the service should also be premium quality. There was a dead frog in the hallway just down from my door when I checked in. It was still there the following evening.

The entire staff throughout my entire stay were very courteous and professional. I asked if there…read morewas a place nearby to purchase distilled water for my sleep apnea machine and instead of sending me somewhere they brought a new bottle up to my room. The courtesy car service was a blessing and the drivers were all such nice people. Bottled waters were offered while we waited for our rides and during our rides. Omni might not be the nicest hotel in LA at its price, but the staff more than make up for any shortcomings.

A nice hotel but in some ways a little outdated. It's impressive from the outside and when you…read morecome inside. I was always welcomed whether it was someone opening the door as I entered or the people at the reception. My flight arrived early and they were accommodating to provide me with an early check in. The elevators are close to the check-in desk and there was never a long wait for the elevator. I had a room with a king bed. The room was adequate in size and the bed was pretty comfortable. The bathroom has a separate walk in shower and separate tub. Where I feel this place is a bit outdated was the lack of USB ports for charging. The desk had an outlet built in but one of the power sources was not working. I had to do some work and needed to plug my laptop into the one working plug. But I also needed my cell phone and wanted to keep it charged. I had to unplug the lamp to use the power supply. There is another plug on the nightstand but that would have meant leaving the phone on the other side of the room and I needed the phone while I was working. But because I had to unplug the lamp, I had to work in the dark (it was evening). I can't remember the last time I was in a hotel room that didn't have USB ports so you could charge your phone at the desk and at the nightstand. I could have called the desk and I'm sure they would have given me another room but I was all settled in. Movies; this is the first time I have been in a hotel of this caliber where you had to pay for movies. Certainly I have been in other hotels where you pay for "some" movies, but not all. Usually there is free Showtime or HBO. No, I didn't travel to watch a movie, but sometimes it's nice when winding down in the evening or to have on in the background when working. They did offer some recent movies and even some that I think are still in theaters. Of course I would expect to pay; but most other top named hotels I would be able to watch movies for free. They do provide the opportunity to log into your Netflix and/or Amazon account.

When we first arrived the fire alarm was activated so we stood outside for about 8 minutes. We…read morefollowed others up the elevator to the rooftop where the magic happen. Thank you for hosting this premier event space for The Actual Lounge I will definitely be back for a stay visit.

Incredible hotel and fantastic staff, but the thermostat was broken in my room and I had to be…read moremoved to a different room in the middle of the night and thermostat in the new room also didn't work. I was so hot I couldn't sleep and spent hours exhausted and miserable. The staff did their best to accommodate me and even brought in a fan which helped somewhat, but my sleep was wrecked. Which is really unfortunate since the hotel itself is absolutely stunning and exactly the style and design that you'd want when you're in LA. The rooftop pool was small but peaceful. If they would fix their A/C issues, this place would be 5 stars. Also, the coffee was wildly overpriced in the lobby, but minor issue.

We were only here for a couple of night because it was close to where we needed to be. The hotel…read moreentrance was not very clear and we drove right by it and had to go around the block and drive really slowly to put in. The only parking available is valet and the price was really expensive per night. The complementary breakfast was much like other Hampton Inns and was just meh. Perhaps the only good part about breakfast was that they had a strawberry batter for their waffles.

I stayed at the Hampton Inn & Suites Los Angeles/Hollywood while attending Anime Expo, and…read moreunfortunately, it was a very disappointing experience. The room rate advertised was misleading because the parking fees were not clearly disclosed upfront. Then, to make matters worse, additional charges were added at checkout. I never received my final receipt, and when I called the hotel, I was told it would be emailed to me, but I still haven't received it. Communication was also terrible. No one informed us at check-in that housekeeping only comes if you request it. Because of that, we were left without toilet paper and had no idea we needed to call for basic room service. That should have been explained from the beginning. The complimentary breakfast was average at best and definitely didn't make up for the poor service. I've stayed at everything from budget hotels to high-end resorts, and I can honestly say I've received better customer service at a Motel 6 than I did here. Overall, the lack of communication, surprise fees, poor follow-through, and disappointing customer service made this a frustrating stay. I would not stay here again and would not recommend this hotel.

5.10.26 Highlights:…read more-Service: Exceptional and genuinely friendly. According to their website, the hotel has been designated with a Michelin Key. -Ambiance: Vibrant colors paired with elegant design elements throughout. The lobby and courtyard are especially stunning. -Design: Thoughtfully designed spaces, including a courtyard with cushioned seating, a fountain, and two gas fire pits--perfect for relaxing. -Location: Conveniently within walking distance to the Hollywood Bowl and Hollywood Blvd. -Upgrade: We were upgraded at no additional cost--a pleasant and unexpected surprise. -Fun Fact: A reality show I watch, 90 Day Fiancé on TLC, filmed at this hotel--and coincidentally, we stayed in the same room. How cool is that? Feedback: -Provide additional waste receptacles in the lobby and guest rooms; currently, there is only one in the bathroom. -Consider switching to key cards instead of manual keys for added convenience. Helpful Info: -Complimentary Breakfast: The website description is misleading--breakfast is only "complimentary" if you pay a $30 service fee, which is actually tied to internet access. Worth paying the service fee if you need reliable internet. Our connection in the room was spotty--we had to step outside our room to get a stable signal. -Phone Coverage: Staffing is limited, with one team member often covering multiple roles (front desk, valet, driver, breakfast prep). As a result, calls may occasionally go unanswered. -Parking: Valet parking is available on-site for $45 per day. -Accessibility: The property has only two levels and no elevators, which may be challenging for guests with mobility concerns. Final Verdict: Highly recommend based on the stellar customer service, prime location, and beautifully designed ambiance.

Had to update after another wonderful visit with more pics of the beautiful courtyard and grounds!…read moreAs I said before, the impeccable customer service is even better than the beauty of this place. A gem and a home away from home.

This Doubletree has a great location. It's in Little Tokyo, so you know there's plenty of good food…read moreand things to do nearby. It's also walking distance to Grand Central Market and the Metro A and E lines. As for the hotel itself, it was overall nice. Staff was friendly and helpful. Our room was comfortable. However, we did have to switch rooms near the end of our stay due to some plumbing issues that affected a few rooms. Although inconvenient, I thought it was handled well. We were quickly placed in a new room at no extra charge. We had breakfast at the restaurant once (mainly for the convenience) but didn't care too much for it. There are so many better options nearby. Overall, a positive experience.

I'm a big fan of Hilton hotels, and perhaps I've been pampered too much by my many stays at…read moredifferent locations. Which may be why I'm a little disappointed by this particular location. I was there for a five night stay. First of all, the location is at the edge of Little Tokyo, so there are lots of good eating places. If you feel like taking the Metro rail system to explore Los Angeles, there's a station a couple of blocks away (the E Line will take you west to Santa Monica). Unfortunately, there are a number of homeless that wander around the area, but not too many, especially compared to the Garment District further south. As far as the rooms go, the beds are very firm and comfortable. Air conditioning/temperature control worked well. I was surprised there was no microwave in the room. Just about every hotel has a microwave in every room but not this one. Bathroom was small with only 2 towel hooks; it could have used a couple of towel racks because there was nowhere to hang all the different towels (bath towels, hand towels, wash cloths). WiFi was strong and didn't have to login constantly. Only 3 out of the 4 elevators were working, which made for long waits, especially since the elevator cars were so small. Many of the ice machines were out of order, including our floor (7th), 17, 20, and 21 (construction on 19th). Had to use ice machines on 16 and 18. And there was only an out-of-order sign on the door to the ice machine on the 21st floor after I made a complaint. The parking fee of $49 per day for guests seems excessive, especially when there was a day where the self-parking ran out of space (I think because there was some sort of convention at the hotel) and we couldn't do self-parking. $25 per day would seem more reasonable. The hotel seems to be very popular with tourists, especially those from Japan and Korea who were there to watch a baseball game (Shohei Ohtani is very popular), so it's a bit busy during baseball season. Quite a few tour buses parked out front. And the valet area is very small for pick-ups and drop-offs.

This is our 2nd time staying here. This place is the cutest. I'f you grew up watching Melrose…read morePlace, this is that total vibe, minus the pool lol. But who needs a pool when you live by a beach? The rooms are spotless, totally renovated, shower pressure is 10/10, and the mattresses are comfy!! Do not judge a book by its cover. This place is our favorite and I'm sure we'll be here a 3rd time! Uber to universal is less than $25. Cheaper than actual parking there. Fox & Hound across the street is a great little bar. We happened to catch karaoke night and it was so good! Dispensary is next door for those who partake

Really rude and sexist property manager. I would never stay at this property while he is working…read morehere. He should not be in the hospitality industry. I felt discriminated against as a woman.The hotel itself is cute, but not in the best neighborhood I do like the individual casitas and covered parking for each unit. These would be perfect if transformed into condos.

Stayed here for 1 night to celebrate my birthday and watch J Cole perform at Crypto.com Arena next…read moredoor. This stay was a 5 star experience all around, highlighted by a gracious welcome from Evelyn who went above and beyond! My wife and I arrived at 7pm for check in and were greeted very nicely by Evelyn. Once she heard what we were in town for, she comped our parking as a birthday gift and recommended some late night food spots for after the show. Evelyn explained all the amenities included in our Destination fee, and told us if we needed anything to just reach out. The room was clean, spacious, and had a nice view of the downtown skyline from the 21st floor. The tall bathroom ceilings were nice to have for me at 6'5. The morning after, we got to redeem our complimentary small popcorn at Regal next door (included in destination fee) and enjoy the pool for a few hours. Sunscreen dispensers at the pool was a very nice touch! This was a 10/10 stay in Downtown, and is now going to be our go-to hotel for any games/concerts at Crypto.com Arena. Thank you JW Marriott and thank you Evelyn for a great 1st stay.

Coming back for my birthday this year, excited to the max. My stay was what you'd expect from such…read morea beautiful hotel. Rooms were perfect, restaurant down in lobby was filled with great items. Would recommend the pasta and shrimp; goes great with any drink from the bar. Valet only so be prepared.

Really unique hotel. Very responsive staff via text and phone call. I love the aesthetic…read more The vanilla late and the matcha the barista made us during our arrival / check in were incredibly good. That vanilla latte was exploding with flavor, haven't had one that good in years. I am very satisfied with everything. The location, the room design itself and the overall value was incredible. Love this place and hopeful I get to try the restaurant later today if time permits.

Really 4.5 but rounding it up to five stars. The lowest rating on here is currently at two stars…read moreis not wrong. There are issues. For example, one of the light fixtures in my room didn't work. I also had issues connecting to the Bluetooth speaker as one disgruntled reviewer mentioned, but no problem. I just was able to play music through the TV which I don't know why that reviewer didn't think to do that. Also I was fine just playing music on my iPad. The room in terms of design did not disappoint. I booked this place as a staycation option to get work done and with the minimalistic aesthetic and minimal distractions I was able to accomplish what I sought out . Overall, the mini perks like the free waters, which were brands that I normally purchase as well as the welcome drink helped to make up for the minor issues with the room. It's a boutique hotel . I think if I did paid more, I would be more upset and also expect more but given this price point, during low season it's a fair price . Michael, who was working the reception desk and Café was also very friendly and welcoming, and answered my questions to the best of his ability . Overall, the people that work here are really lovely, especially Kofi and Felix , great job hiring managers! I would book again without hesitation for the right price .

4.6/5 -- Apparently I Came to Montebello to Sleep, Eat Waffles and Consider Golf…read more Home2 Suites by Hilton -- Montebello, CA Stay: 9/8/26-9/10/26 This was easily the best hotel I stayed at during my Greater LA trip, which surprised me because I arrived expecting "perfectly functional Hilton." Instead, Home2 Suites apparently decided to operate a small republic of comfort next to a golf course. First, the place understands both introverts and extroverts. You can self-check-in and reach your room with minimal human ceremony, or deal with the friendly staff if you actually enjoy speaking to mammals. The lobby is modern, clean and relaxed without looking like somebody hired an interior designer specifically to intimidate people wearing shorts. Across the street is a pond, palm trees, the Montebello golf course and driving range. If you can get a room facing that direction, DO IT. My window view looked like Southern California had briefly cleaned itself up for a brochure. After temperatures hit roughly 104°F, the complimentary shaded underground parking also became less an amenity and more a humanitarian service. My room was huge, clean and unusually comfortable, with a kitchenette, sink, microwave, genuinely large refrigerator and plenty of living space. The bathroom has a sexy minimalist thing going on, with a roomy glass shower. The bed and pillows? Dangerous. I checked in around 3 PM, got comfortable, started watching TV, skipped dinner entirely and eventually fell asleep around 11:30. I had apparently ceased being a tourist and become a house cat. The TV also allows access to streaming options including YouTube, Apple TV and Max-type apps, although the regular television channel selection is fairly basic. Then breakfast happened. Breakfast runs 6-9 AM, criminal hours for civilization, but this was easily the strongest hotel breakfast of my Southern California trip. Eggs, sausage patties, potatoes, pretzel-style breakfast buns, pastries, bagels, cereals, cheeses including Swiss, Pepper Jack and cheddar, yogurt, fruit cups, oatmeal and a small botanical garden of oatmeal toppings: granola, dried banana, cranberries, brown sugar, almonds and coconut. The oatmeal itself deserves recognition because it remained oatmeal rather than hardening into municipal infrastructure. Then there are the waffles. You can construct your own, and apparently surrender all remaining nutritional dignity by applying chocolate chips and red-white-blue sprinkles until breakfast resembles an elementary-school election celebration. Fresh fruit toppings/compotes were available too. Coffee was strong and hot; juices included apple, orange and strawberry-kiwi. I also appreciated seeing both regular milk and oat milk. The breakfast room is attractive and comfortably seats a decent crowd, although mornings can become LOUD. Apparently several guests awaken at 6:30 AM already possessing complete conversational agendas. The gym is legitimately useful rather than the usual hotel punishment chamber containing one treadmill and a dumbbell somebody stole from physical therapy. There are multiple cardio machines, weight equipment and dumbbells reaching about 75 pounds. Very clean and nicely arranged. The indoor pool area was clean, although visually I found the pool itself rather dainty and uncharming. It exists. It contains water. Congress need not investigate further. Now for the deductions. The walls are thin. One neighbor's phone alarm went off around 5 AM. Another apparently believed television should continue into the wee hours. On the opposite side, somebody snored like an overfed cow negotiating a mortgage. One night around 3 AM I also caught the smell of marijuana from outside. That happened only once, but congratulations to the nocturnal skunk delegation. The shower was the other weakness. Water pressure was maybe 6/10, and after roughly ten minutes the floor began backing up because the drain moved with the urgency of California freeway construction. It took around 15 minutes afterward to clear. Yet despite these quirks, I couldn't punish the hotel much. The room was too spacious, the bed too comfortable, breakfast too good, parking too useful, gym too competent and that golf-course view too peaceful. So mathematically I land around 4.6/5, which I'm happily rounding to 5 stars. I would absolutely stay here again. Next time I'm bringing golf clubs because staring at the Montebello course and driving range from my room without playing it started feeling like unfinished business. Home2 Suites Montebello wasn't perfect. It was better than that: comfortable, useful, occasionally ridiculous, surprisingly peaceful and the kind of place that made leaving feel mildly inconvenient. Thanks for a great stay.

My family and I stayed at Home2 Suites by Hilton LA Montebello for 3 days while we were visiting…read moreSoCal. Our stay landed us on the 6th floor with quite a view. Our room faced the rear of the hotel overlooking the golf course and consisted of the beautiful lake. The room was spacious and clean, and fully equipped with things that make you feel like you're at home: plates, cups, bowls, utensils, + a full sized fridge. Bonus points because complimentary breakfast is offered daily. Hours of operation M-Fri are from 6am-9am. Weekend hours are from 7am-10am. This is absolutely THE BEST complimentary breakfast spread I have ever had the pleasure of taking part in. Granted, most places I've stayed @ doesn't offer this. Here you will find a waffle station with all of the toppings you could imagine, eggs, ham, sausage patties, assortment of cereals, yogurt, fruit cups, and fresh fruit. While I am not sure how great the options are for a vegetarian standpoint but I did notice meatless patties. My complaints: 1)The lighting within the room are positioned horribly. Whether you decide to use the restroom light or the ones located in the dining|kitchen area as a nightlight, they are both extremely bright making it difficult to sleep. My toddler and I struggled to sleep soundly due to us being sensitive sleepers. 2)Someone triggered the fire alarm during our stay. Walking down 6 flights of stairs with a toddler is already tough but adding in groups and groups of other patrons caused for more traffic than I was ready for. Once we made it back to the lobby we were told it was a false alarm. **insert EYE ROLLS emoji** 4 stars overall. Our stay was comfortable and parking was never an issue. Home2 Suites by Hilton LA Montebello comes recommended. I'd stay here again but would probably bring eye masks for myself and my toddler.