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Recommended Reviews - Hotel Metropole
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If you're looking for a quirky hotel, with a lot of antiques and ornately decorated rooms, common spaces and corridors, then this is your hotel. I read the reviews and descriptions on decor before booking, but nothing can really prepare you for this place. For example, we were on the 3rd floor, it was decorated with about 100 crucifixes. Getting up to floor 3 was like climbing Hogworts staircase from Harry Potter. If I had to describe this hotel it would be a cross between Disneyland Haunted Mansion, meets Hogworts meets Asian bordello. This place has every inch covered in weird collectables, candles, old lamps, velvet furniture or mirrors. We booked a lagoon view room, which it did have, but the room was small, dated and the bathroom was very tight. Yes, it's Europe so everything is tight, but even the closet had a small curtain which was very basic, old furniture antique style, and the lamps had 'iffy' wiring. Some weird stuff happening here for sure. We had night service, with towels delivered and freshening up of the room nightly. The door key is huge, you leave at the desk when you go out, feels like an old west saloon style system. The buffet breakfast was great, service staff was excellent-- but the coffee was horrible. If you can't stomach the coffee and need a Cappuccino it's 8€, which is highway robbery. Coffee included with buffet needs improvement. The in room coffee is instant with no creamer - ugh. The in room coffee is in a basket, which is strange considering the room is small and there isn't really anywhere to plug the kettle into. We booked our arrival and departure transfers with the concierge- the service was excellent. Location is very close to San Marco square, water taxi can take you to their own private dock, which is in a little channel on the side of the property. It has a cute secret courtyard garden in the rear that has plenty of seating and is open for use during the breakfast buffet. Mini bar items are costly, makes sense to go the a small local shop for waters, snacks and beverages. I don't think I'd stay here again, for the cost of the room it was pretty tired and small.
- Great service overall - Staff are very friendly and speak English well. - Breakfast included 7:30-10:30 every morning! NOTE- to my fellow young "not 50 or older couples" you will easily observe lower quality of attention to details or service not seen with older couples. 4/5 stars Hotel: Very old fashioned/ vampire themed feeling. Subjective opinion 3/5 stars Room: the rooms was clean but small claustrophobic /dark feeling. its like staying in coffin with two (twin size) dining table (extremely firm) beds attached to each another. Basically- Extremely uncomfortable beds! 1/5 stars Good luck using an outlet ! Not recommend for any woman who has hair straightener. Thank goodness, I had 72k portable battery for our phones. 1/5 stars
I snuck in here to escape torrential rain and ended up falling asleep on a lush velvet bean bag in the bar area (after I took a picture of it) True definition of: lounge. Very comfortable seating and redefines the bean bag. This hotel lounge seemed very Moroccan themed, staying consistent with Moorish influenced design of Venice. It was romantic and resplendent with rich red/maroon tones. Gorgeous. I loved it. This would be a perfect after-hours lounge particularly on a rainy day. I'd spend 1001 more (pseudo)Arabian nights here.
Overall, this is a very nice hotel in a great location. Our room was on the side canal but if you craned your neck a little, you also have a view of the Grand Canal. I don't agree that this place is worn down in the least. A lot of the decor is antique. Our room was fairly basic but not tiny. There was an area to sit and the bathroom fit our needs well. This is a pricey hotel but everything on the canal (hotels, restaurants, bars) in Venice is expensive. The English options on the TV were pretty limited. CNN and BBC news. One thing to look out for is mosquitoes. Up until our last full day in Venice we had no issues with opening our windows and looking out. One morning I went to open the shutters and something flew into my mouth. Ummm... gross. I quickly shut the window and turned around. A nest must have hatched because our walls and ceiling looked like something out of a horror movie. At least a hundred mosquitoes lying in wait to attack. Our whole room had to be cleaned out. I'm not sure how they did it but I didn't get one bite. The front desk staff was awesome with recommendations and advice. Don't speak English or Italian? It seemed like the staff spoke a few other languages too. On our last day we took a private water taxi from the hotel's dock to the airport. It's expensive (120 euros) but worth it. As for the hotel's bar and restaurants... Oriental Bar: expensive but drinks come with an antipasti tray (see the pic) which makes the average cost of 15 euros per drink seem a tiny bit less ridiculous. The service is slow and a couple of times I wondered if the bartender hated us. Don't expect over the top friendly service. Patio restaurant: once again, not the friendliest servers but they do make sure you have everything you need. If they're serving the lobster linguine, you absolutely must get it. It was probably one of the best pastas I had in Italy. Met restaurant: very good. We each did a different tasting. My food was traditional and the hubby's was essentially the same concept as mine, but deconstructed. I thought everything was prepared and presented well but not completely worthy of the huge price tag. Not sure if I'll ever go to Venice again (it's sort of a one and done) but if I did, I'd return to the Metropole.
Easily the best food we had in Venice. Right along the Grand Canal in the Hotel Metropole, Met Restaurant couldn't be easier to find. Atmosphere is so so stiff, stuffy, formal. Be sure to pack your monocle. That's pretty much my only complaint about the restaurant. Water list. I was ill prepared to make this kind of critical decision. Minerals, pH, origin, what will they mean? We selected, water arrived. It tasted like quality water. Good...Good...just as we intended. They offer a couple different tasting menus, one of which they tell you nothing about, and you may not take pictures. I forget the specifics, but I remember every course being at minimum good, my wife loving even the pigeon, and a hickory aroma explosion as the servers swirled the lids from an arriving dish. Our wine was good but not as amazing as others we had throughout our trip. Some of that is the luck of the draw though. Creative presentation, wonderful food. Two Michelin stars is about right. Not the pacesetter, but still 6th Yelp Star worthy.
5-Star hotel in the truest sense. World traveler theme. A luxury hotel on the Grand Canal with a spectacular view. Near Piazza San Marco and all the attractions and shopping. The Bar in the evening is enjoyable (drink and food). The hotel staff is keenly interested in your stay being your most enjoyable. Water taxi dock (side canal) for easy arrivals and departures with luggage. 3 days stay. We'll be back. Agent 007 would stay here :- )
My husband and I decided to eat at the Met restaurant on our last night in Venice. To start, the service is outstanding. Our waiter, Michael was funny and made the entire meal so much more enjoyable. You really feel taken care of here. The sommelier had perfect wine recommendations. We decided to go all out and order the 9 course mix of the traditional and contemporary dishes. It was an insane amount of food and we were stuffed. It was nice to sample the same flavors in two different ways. I really enjoyed the traditional dishes the most. Most impressively, Michael ordered a special dessert for us upon arrival that takes two hours to make. They bring out a table cloth and plate the desert right on the table. It was as much a piece of art as it was food. I would request it when you book as it was the highlight of our meal.
Lovely property! Definitely old world style! Good location with easy access to everything! I would stick to yelp for dining suggestions. We loved the breakfast in room as well as downstairs in the dining area...and the full coffee set up...quite the experience. The bathroom is a tad bit small but the room was nice and the daily service was great as well! It's on the water so perfect access to restaurants as well as local shopping! Happy customer and would definitely go back!!!
My friend and I were looking for some afternoon drinks as we were ambling through the streets of Venice. We were walking down this main street where there are a number of cafes that have a great waterfront view when we stumbled across Hotel Metropole's bar. All the other cafes that we were looking at had a cover charge, and my friend wasn't willing to pay for it. Hotel Metropole's bar was the only one that didn't, and despite paying much more for a Spritz than was necessary, it wasn't an experience that I regret. We both ordered a Spritz--our first Spritz ever and quite the quintessential Venetian drink. The highlight of the drinks was definitely the appetizer platter. This wasn't just your typical potato chip platter--we had some raw ham cubes, mozzarella balls, pretzel sticks, and potato chips. While each drink came out to be 9 euros, I would say that the classy atmosphere and delicious and filling appetizers made the price more than worth it. The waiters were friendly and spoke decent enough English. The hotel itself is beautiful. I used their restroom and wandered around their lobby looking for it and was really impressed by the decor. Nice hotel, great bar. From what I could tell, they also serve some sort of pre-set dinner that sounded quite fancy. tldr; expensive place for a drink, but no cover charge and great appetizer platter!
3 months ago
Amazing experience with fantastic and attentive staff. While it is not an inexpensive hotel. You get what you pay for. The service was exceptional. We spent a little time in their bar, drinks only... but all drinks were served without first offering snacks and the service was elegant. This is a boutique hotel to be sure. It's quirky in a very historical way. The rooms are well appointed. When they advertise a double bed, it's a king sized bed. If you're looking for a Hilton or Marriot experience, I concede this place isn't for you. But if you want exceptional service, give this historic hotel a shot. read more
We stayed here Sept 26-28, 2024 From the train to this hotel it took approximately 45 mins on the water taxi which included numerous stops along the way. Checking in was fast & efficient. Every staff member we encountered were very nice and spoke English. Our room was roomy but be aware the decor is very dark. The bathroom was small like most of the bathrooms we encountered in other hotels in Italy. The hotel location was great as there were plenty of restaurants and shops nearby. The FREE Breakfast Buffet had a variety of food options. You have the option to sit inside or outside. We booked a private water taxi to take us to the train station. The water taxi picked us up right at the hotel. The cost 70 euros. We were at the train station within 15 mins. Overall our trip to Venice was great. Ciao Venice!! read more
1 year ago
If you're looking for a quirky hotel, with a lot of antiques and ornately decorated rooms, common spaces and corridors, then this is your hotel. I read the reviews and descriptions on decor before booking, but nothing can really prepare you for this place. For example, we were on the 3rd floor, it was decorated with about 100 crucifixes. Getting up to floor 3 was like climbing Hogworts staircase from Harry Potter. If I had to describe this hotel it would be a cross between Disneyland Haunted Mansion, meets Hogworts meets Asian bordello. This place has every inch covered in weird collectables, candles, old lamps, velvet furniture or mirrors. We booked a lagoon view room, which it did have, but the room was small, dated and the bathroom was very tight. Yes, it's Europe so everything is tight, but even the closet had a small curtain which was very basic, old furniture antique style, and the lamps had 'iffy' wiring. Some weird stuff happening here for sure. We had night service, with towels delivered and freshening up of the room nightly. The door key is huge, you leave at the desk when you go out, feels like an old west saloon style system. The buffet breakfast was great, service staff was excellent-- but the coffee was horrible. If you can't stomach the coffee and need a Cappuccino it's 8€, which is highway robbery. Coffee included with buffet needs improvement. The in room coffee is instant with no creamer - ugh. The in room coffee is in a basket, which is strange considering the room is small and there isn't really anywhere to plug the kettle into. We booked our arrival and departure transfers with the concierge- the service was excellent. Location is very close to San Marco square, water taxi can take you to their own private dock, which is in a little channel on the side of the property. It has a cute secret courtyard garden in the rear that has plenty of seating and is open for use during the breakfast buffet. Mini bar items are costly, makes sense to go the a small local shop for waters, snacks and beverages. I don't think I'd stay here again, for the cost of the room it was pretty tired and small. read more
3 years ago
5 years ago
- Great service overall - Staff are very friendly and speak English well. - Breakfast included 7:30-10:30 every morning! NOTE- to my fellow young "not 50 or older couples" you will easily observe lower quality of attention to details or service not seen with older couples. 4/5 stars Hotel: Very old fashioned/ vampire themed feeling. Subjective opinion 3/5 stars Room: the rooms was clean but small claustrophobic /dark feeling. its like staying in coffin with two (twin size) dining table (extremely firm) beds attached to each another. Basically- Extremely uncomfortable beds! 1/5 stars Good luck using an outlet ! Not recommend for any woman who has hair straightener. Thank goodness, I had 72k portable battery for our phones. 1/5 stars read more
4 years ago
9 years ago
I snuck in here to escape torrential rain and ended up falling asleep on a lush velvet bean bag in the bar area (after I took a picture of it) True definition of: lounge. Very comfortable seating and redefines the bean bag. This hotel lounge seemed very Moroccan themed, staying consistent with Moorish influenced design of Venice. It was romantic and resplendent with rich red/maroon tones. Gorgeous. I loved it. This would be a perfect after-hours lounge particularly on a rainy day. I'd spend 1001 more (pseudo)Arabian nights here. read more
3 years ago
Overall, this is a very nice hotel in a great location. Our room was on the side canal but if you craned your neck a little, you also have a view of the Grand Canal. I don't agree that this place is worn down in the least. A lot of the decor is antique. Our room was fairly basic but not tiny. There was an area to sit and the bathroom fit our needs well. This is a pricey hotel but everything on the canal (hotels, restaurants, bars) in Venice is expensive. The English options on the TV were pretty limited. CNN and BBC news. One thing to look out for is mosquitoes. Up until our last full day in Venice we had no issues with opening our windows and looking out. One morning I went to open the shutters and something flew into my mouth. Ummm... gross. I quickly shut the window and turned around. A nest must have hatched because our walls and ceiling looked like something out of a horror movie. At least a hundred mosquitoes lying in wait to attack. Our whole room had to be cleaned out. I'm not sure how they did it but I didn't get one bite. The front desk staff was awesome with recommendations and advice. Don't speak English or Italian? It seemed like the staff spoke a few other languages too. On our last day we took a private water taxi from the hotel's dock to the airport. It's expensive (120 euros) but worth it. As for the hotel's bar and restaurants... Oriental Bar: expensive but drinks come with an antipasti tray (see the pic) which makes the average cost of 15 euros per drink seem a tiny bit less ridiculous. The service is slow and a couple of times I wondered if the bartender hated us. Don't expect over the top friendly service. Patio restaurant: once again, not the friendliest servers but they do make sure you have everything you need. If they're serving the lobster linguine, you absolutely must get it. It was probably one of the best pastas I had in Italy. Met restaurant: very good. We each did a different tasting. My food was traditional and the hubby's was essentially the same concept as mine, but deconstructed. I thought everything was prepared and presented well but not completely worthy of the huge price tag. Not sure if I'll ever go to Venice again (it's sort of a one and done) but if I did, I'd return to the Metropole. read more
15 years ago
Easily the best food we had in Venice. Right along the Grand Canal in the Hotel Metropole, Met Restaurant couldn't be easier to find. Atmosphere is so so stiff, stuffy, formal. Be sure to pack your monocle. That's pretty much my only complaint about the restaurant. Water list. I was ill prepared to make this kind of critical decision. Minerals, pH, origin, what will they mean? We selected, water arrived. It tasted like quality water. Good...Good...just as we intended. They offer a couple different tasting menus, one of which they tell you nothing about, and you may not take pictures. I forget the specifics, but I remember every course being at minimum good, my wife loving even the pigeon, and a hickory aroma explosion as the servers swirled the lids from an arriving dish. Our wine was good but not as amazing as others we had throughout our trip. Some of that is the luck of the draw though. Creative presentation, wonderful food. Two Michelin stars is about right. Not the pacesetter, but still 6th Yelp Star worthy. read more
10 years ago
5-Star hotel in the truest sense. World traveler theme. A luxury hotel on the Grand Canal with a spectacular view. Near Piazza San Marco and all the attractions and shopping. The Bar in the evening is enjoyable (drink and food). The hotel staff is keenly interested in your stay being your most enjoyable. Water taxi dock (side canal) for easy arrivals and departures with luggage. 3 days stay. We'll be back. Agent 007 would stay here :- ) read more
11 years ago
My husband and I decided to eat at the Met restaurant on our last night in Venice. To start, the service is outstanding. Our waiter, Michael was funny and made the entire meal so much more enjoyable. You really feel taken care of here. The sommelier had perfect wine recommendations. We decided to go all out and order the 9 course mix of the traditional and contemporary dishes. It was an insane amount of food and we were stuffed. It was nice to sample the same flavors in two different ways. I really enjoyed the traditional dishes the most. Most impressively, Michael ordered a special dessert for us upon arrival that takes two hours to make. They bring out a table cloth and plate the desert right on the table. It was as much a piece of art as it was food. I would request it when you book as it was the highlight of our meal. read more
9 years ago
Lovely property! Definitely old world style! Good location with easy access to everything! I would stick to yelp for dining suggestions. We loved the breakfast in room as well as downstairs in the dining area...and the full coffee set up...quite the experience. The bathroom is a tad bit small but the room was nice and the daily service was great as well! It's on the water so perfect access to restaurants as well as local shopping! Happy customer and would definitely go back!!! read more
12 years ago
My friend and I were looking for some afternoon drinks as we were ambling through the streets of Venice. We were walking down this main street where there are a number of cafes that have a great waterfront view when we stumbled across Hotel Metropole's bar. All the other cafes that we were looking at had a cover charge, and my friend wasn't willing to pay for it. Hotel Metropole's bar was the only one that didn't, and despite paying much more for a Spritz than was necessary, it wasn't an experience that I regret. We both ordered a Spritz--our first Spritz ever and quite the quintessential Venetian drink. The highlight of the drinks was definitely the appetizer platter. This wasn't just your typical potato chip platter--we had some raw ham cubes, mozzarella balls, pretzel sticks, and potato chips. While each drink came out to be 9 euros, I would say that the classy atmosphere and delicious and filling appetizers made the price more than worth it. The waiters were friendly and spoke decent enough English. The hotel itself is beautiful. I used their restroom and wandered around their lobby looking for it and was really impressed by the decor. Nice hotel, great bar. From what I could tell, they also serve some sort of pre-set dinner that sounded quite fancy. tldr; expensive place for a drink, but no cover charge and great appetizer platter! read more
9 years ago
8 years ago
4 years ago
11 years ago
After coming to the bar restaurant at the back of this hotel which has always been one of my favorite in Venice for many years . Today I had a horrible experience at their back garden area . The server was annoyed with us being there for drinks and appetizers at 2 pm. We have been here before at this time in this part of the hotel and always had a great service . I can't begin to tell anyone how bad the experience was and considering the price and location the manager of this bar restaurant should really worry about it. The staff obviously doesn't care about making this place money and they were all just sitting around chatting in one of the adjacent rooms without helping . They made us wait 20 minutes and then told us we had 10 min to order with an attitude . Unbelievable , and I have been recommending this place and hotel for years to all my international crowd of well off friends and clients . A shame really . I'll never come back . read more
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10 years ago
