I arrived here with a rental car and was relieved that they had their own parking garage. I walked up to the entrance and there is a staircase there. The bell staff will take your bags up the steps. I was issued a room on the seventh floor and was disappointed when I walked in the the A/C was off. You have to insert your key card in a slot to turn on the lights an A/C. This hotel location is walkable to many sights. The Galleria Umberto (Indoor shopping mall) and Piazza Plebiscito are within walking distance and there are many shops and eateries along the way. Hopefully you like warmed up pizza slices or cannoli's. The hotel has breakfast on their top floor with a great view to the gulf of Naples, Castel Nuovo and Mount Vesuvius. The breakfast buffet is OK and is only 20 euros. It has a waffle maker and a pancake machine. The hotel also has a bar in the front lobby and a restaurant, Obreak, that serves lunch and dinner. The front desk staff were helpful in answering questions and providing directions. The bell staff and car park attendants were also helpful. I was happy with the A/C after it was able to run for a while. Good location, good experience. Four stars! read more

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Booked this hotel utilizing my Marriott Bonvoy points of 59,000 points. Due to issues with my flight I was a no-show. I expected the hotel to just take away the 59,000 points I used to book this stay. Instead the hotel went ahead refunded the points and charged be almost $400 cash value for the room and refused to take the Marriott Bonvoy points. A scam. If you are a Marriott member and hold a Marriott credit card I would beware booking with this hotel. After attempting to resolve this matter with the hotel (Sabrina) via email she continued to refuse to take the points. They stated this is their policy to take cash value. Not your typical Marriott hotel. Awful customer service. read more

Worst Marriott hotel in the world. The staff attacks Americans upon checkin. Paola at check in is insane. He will attack you along with the staff. I have never experienced in more than 25 years of business travel an assault experience but I did not and feared for my safely by the staff. Skip the rude staff and dirty hotel in a suspect area. The fake pool which is really broken down hot tub is awful too. read more

We LOVED the Marriott Renaissance Hotel Mediterraneo! The staff were friendly enough, the location is right between two metro stations, they have a lovely breakfast buffet al fresco, and the accommodations were comfortable! We arrived at night, tired and bedraggled after a long day of traveling by air, by car, by bus & by subway! The Renaissance was a lovely beacon at the end of the day! Check in was simple and our room was comfortable and clean. Great bath amenities, free wi-fi (we're Marriott gold members), comfy bed, what more do you need? Oh wait, BEER. We did head out for a bit for dinner and a drink and then returned and headed up to the rooftop whirlpool. This was the only unfortunate thing. The whirlpool is large and has a fantastic view of Naples and the bay and FIREWORKS (there are a lot of fireworks in Italy!)! But it is lukewarm so at night too chilly and we didn't stay in long. There is a separate level with lounge chairs and a changing area with clean towels. We did not eat or drink at the bar or restaurant, so cannot comment, but the prices looked comparable to the area and other hotels. We did eat at the breakfast buffet which had delicious juices and smoothies and your standard Italian hotel breakfast consisting of many breads, toast, and sweets, meats and cheeses, fruit, cereal, and I think there was even some bacon and eggs if I haven't got them mixed up with another hotel breakfast buffet! The highlight is the really lovely covered dining area with open sides and a fantastic view of the Bay of Naples. We spent two nights here using Marriott points and it was really an excellent experience. I highly recommend this hotel. read more

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The Sky Bar was my favorite place, I went there 2-3 times in one visit. The food was amazingly fresh, and the cocktails were aesthetic and tasty. The view was to die for, truly what life is about. read more

This is a very nice hotel in a very convenient location in central Naples. From our hotel, we were able to walk to many restaurants and shops. We walked to a different restaurant for dinner each night. Trattoria Medina just 1 block away was an excellent start. There is a supermarket conveniently located 1 block away across the street from Trattoria Medina We walked to the funicolare cable car that took us up to the top of the hill (1.10 Euro to get on the funicolare, but you need coins and the coffee shops just outside the funicolare won't make change). Once at the top of the hill, that opened up a whole new assortment of restaurants and bars to choose from. The hotel has a very nice breakfast buffet up on the roof in the mornings with a beautiful view of Mount Vesuvius and the harbor. The elevators are unique hear. I've never seen anything like it before. In the lobby, you type into a number keypad what floor you are going to, and it tells you which elevator to get on. When you get on the elevator, there aren't any buttons you can push. It just takes you to the floor you entered on the keypad outside. The staff here are very friendly and speak English well. There seemed to always be a line of taxi cabs waiting out front to take you wherever you needed to go. The beds were very comfortable. The bathrooms were very clean and modern and had a bidet. There was good water pressure and stable water temperature. This is one of those places where you have to stick a key card in a slot by the front door in order to turn the lights on. It was very quiet. I wasn't bothered by any noise from adjacent rooms or from outside the hotel. I had a 6 a.m. flight out of Naples, and left the hotel via taxi at 4:30 a.m. That was plenty of time to check a bag, get through security, walk to the gate, and still have 40 minutes to sit and enjoy an Italian pastry and espresso before my plane boarded. read more

The rooms at this hotel are small. The room I stayed in was worn with marks all over the walls. It was reasonable. It think the dining are makes up for it. I didn't notice that they also had a pancake machine and waffle machine until the 2nd day of my stay here but it was a glorious find. The dining area also has a beautiful view. Saw the sunrise. read more

Great hotel just a short walk to the Castle. The rooms were larger than the norm and the fitness center was very nice also. The breakfast buffet on the top floor is amazing. You get great food and an amazing view. The staff spoke English and were very helpful. The underground parking is a little tricky getting in and out but is very convenient. Hotel is close to lots of shopping and great places to eat. This is one of the few U.S. Hotel chains in the area. A great Marriott property. Stayed here on 3 different occasions and enjoyed all 3 of them! read more

Hotel Mediterraneo - View from the patio at the top of the breakfast buffet at the hotel - Hotels Near Me - Naples, NA

Pro's and Con's: Pro: in an impoverished looking city, this hotel appears very upscale once you step into the lobby. The room is clean and is an average hotel size. Room service was reasonably priced and the food delicious. Con's: between 6am and 12pm there was incredibly loud hammering from what we assumed was construction inside the hotel, this was far too loud to sleep through. It took room service 25 minutes to answer the phone and the people we spoke with on the other end sounded upset that we didn't speak Italian and were not very helpful. Summary: if you're wanting to spend time as a tourist near the Almofi Coast but want to save money by staying in Naples, DONT. This is not a tourist city. read more

Pros: Great location, 1 block from the metro, walking distance to the port, castle, old city and next door to Via Toledo. Nice clean rooms, lobby. Marriott property so you earn rewards. The breakfast buffet on the 11th floor has awesome panoramic views of the Bay of Naples. Cons: Room service is slow, the staff at the checkin desk although very nice but are not on the same page especially when arranging tours to nearby attractions (different versions, prices from staff). read more

Hotel Mediterraneo - Lobby/Entrance. - Hotels Near Me - Naples, NA

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Nice Hotel, very very central-/downtown located: 5min by feet to the harbour, 10min to the historical downtown area! Most important for rental car users: the hotel does offer offordable valet-parking service. While entering the spacious hall, you are directly welcomed by the friendly concierge. Checkin is fats and uncomplicated. If signing the loyality program, you will get free WiFi. Some rooms do have beautifull town view. Rooms do have international large flat screen and standard equipment. Bathroom could have been refurbished. On-site is a small gym and on the 10th floor a small pool with georgeous view over the downtown area + coast. The breakfeast room on top level has outside seating and a very very outstanding view over the coast + harbour. During evening hours you can use the terrace on your own with self service. Booking in advance, you can safe some bugs for the breakfeast. Nice Mariott Hotel! Will come again. read more

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Please, please save your money and save yourself a LOT of stress by avoiding this hotel at all costs! Do not be fooled by the "renaissance" label for this hotel. It is Horrible. Most tourists come to Naples thinking that they want to stay there a night or two to go to Pompeii or to the Amalfi coast. From our recent experience, it is better to do a day trip from Rome, where the hotels are better quality (the Westin in Rome was lovely). There is also a Ramada Hotel in Naples and the Hilton is being remodeled and will reopen in February. But Naples is not much to see, crowded with lots of graffiti and not very clean, so I would recommend a daytrip from Rome or staying at the local hotels (not the Marriott Naples). An overnight in Capri or the Amalfi is a better decision. In fact you could totally skip Naples, as visiting Pompeii is an easy day trip from Rome. You don't need more than a day to visit the ruins. We are Marriott Platinum and Hilton Diamond members, and I've never seen such a shabby "Renaissance" or such careless employees. We had two rooms booked which were supposedly "upgraded" to the 6th floor. We walked into our room to find lots of stains on the walls including unidentifiable splatter and stains on the walls. Huge cracks in the floors. There were no water bottles in the rooms for Elite members. I uploaded pictures to Yelp. Just after check in, I went downstairs to speak with the gentleman at the front desk to advise him of the stains and show him the pictures and told her that this was not a clean room. He seemed unconcerned, and said that the splatter on the wall was probably coffee! I asked him to have someone clean it and to wipe down all the stains on the walls. They tried but they could not be removed...that's how long they had been there. Usually hotels try to paint over these to make the room presentable to guests, especially if they call themselves a Marriott Hotel. Not here. We booked the "advance purchase rate" but found that the rate was at least 60 Euros cheaper per day after the fact. In fact, it was even cheaper the day of check-in. They try to lock you in to an expensive rate, so that you cannot cancel the reservation or depart early. The WiFI was Non-existent! They said that they sent the "engineer" to fix the Wi-Fi, however they did not. My husband and I attempted to log-in multiple times and the service was literally the speed of dial-up...in the 1990s. With the 8 hours time difference between Italy and the U.S., we thought we would get back after our tour and login and work, but that did not happen. Again, the staff seemed unconcerned & gave us the runaround. We asked to be moved to another room the second morning, because we Really needed to connect with work, however the young lady at the front desk advised us that the engineer had "fixed" the Wi-Fi and that it should be better and she could not move us. The Wi-Fi did not improve at all. I have uploaded screenshots of the Wi-Fi speed test that show that it is equivalent to dial up; This is unacceptable for any hotel in 2017, much less a Renaissance Marriott hotel. Finally, when I asked for a refund of our prepaid stay, a supervisor named Anna, did not reach out to us until 11 o'clock the last day of our stay. She was kind enough, and she moved us to the first floor which are basically small meeting rooms that they put a bed in. Still very plain rooms but at least the Wi-Fi was better there. However these are actually meeting rooms and not guestrooms. However, it was too late for us to connect with our work and clients as it was Saturday, December 30, 2017. She gave us a transfer to the train station (15 Euro value). We spent 780 Euros for the 3 nights for one room and used points for the other room. That was such a waste of points! I have reached out to Marriott Customer Care (customer.care@marriott-service.com) for a refund of our prepaid stay and will continue to do so until I see a resolution to my satisfaction. Make sure to be vocal if you have issues at this hotel, because otherwise they will continue to take advantage of guests, and to "bait" them into pre-paying for what they think is a Renaissance-quality Hotel, when it is barely a 2-Star Hotel. Please see the pictures and videos that I have uploaded. They managed to not "check me out" such that I would not be able to post my review on Marriott.com. Anna the supervisor said that she would check me out and email me my statement, but three days later I have received nothing. I had to call Anna while still on vacation and ask her why I have not been checked out and did not receive my statement or credit for my stay. I believe this is a tactic so that I cannot leave a review on the Marriott app or website, which is what most Marriott Elite members review before they book a hotel stay. Finally, the breakfast was mostly desserts and cakes, & the staff was rude. AVOID THIS HOTEL! read more

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4 star for location and comfort of room. Nice linens and comfy beds await you after battling the grit and scams on the street. You find amazing awesome people then someone trying to scam you. Ive had one of the best meals and next day food poisoning. Ive had trouble w knowledge of reception staff telling me ine thing about the taxis or bus location/schedule and it being a different reality so live and learn!! And give your self plenty of time to get places. Loved the rooftop breakfast but for 19 euro not worth it but good when included in room. read more

Great hotel to transition to our Amalfi Coast vacation. Clean, we got an upgrade to the room right off the pool. Check out the lavazza place a short walk away for killer coffee and breakfast. read more

Enjoyed staying here, albeit much too short of a stay. Be careful on taxi rides to the airport...the hotel arranged a taxi for me and said it would be approx 20 Euros. When we got to the airport (~4 miles), the driver charged me 34.50 euro and refused to make change for 40 euros. read more

Great basic hotel from Marriott for your stay in Naples. The hotel is located in the safer part of Naples and it's walkable to the pizza place blessed by Julia Roberts and Clinton. The check in was fast and the rooftop was very nice to get the glimpse of the sunset. The room was a bit small but it is more than sufficient for a 1-2 night stay. I would stay here again for my next visit to Naples. read more

This hotel doesn't turn their air conditioner on until May. No matter how hot it is. I was told to open my window. It was so noisy at night with my window open I couldn't sleep. There were people yelling, motorcycles going by and flies coming in my window. The whole point of getting a hotel room is to be able to sleep! I called to talk to the manager but he/she wasn't in. No call back or message was ever received from the manager. read more

I expected better. It is a Marriott property, but I stayed in better hotels in Europe. The rooms are really small (even for major European cities). When you call the from desk with an issue/request, they tell you: "Talk to the Manager". Cannot they help? read more