The hotel and staff of the Dorint in Baden Baden definitely deserves a 5 star rating. When…read morechecking in, Isabell who was working the front desk noticed that I was celebrating my birthday(a big one!) the next day. The staff made sure to make my birthday special in many ways. On my birthday, Mr Sablottni, the restaurant manager, greeted me with birthday wishes and seated us in a private room for my birthday breakfast. A very decadent chocolate birthday cake was delivered to me during our breakfast. Later, champagne & cake was delivered to our room for us to enjoy on our spacious balcony overlooking the city of Baden Baden. During our stay, all of the staff went out of their way to help us with directions, recommendations, and reservations. I was very pleased with our hotel room which was spacious and updated. The hotel's location is convenient for walking to restaurants and shops in Baden Baden. We have stayed in many luxury hotels and the Dorint in Baden Baden is my favorite!

Absolutely amazing hotel in the historical part of city a few mins away from any attractions! I'm…read morehere for several days already. Everyone is friendly and ready to help with anything. First morning I couldn't use navigation in rented car, man from the front desk came out and set it up. Right now I'm watching old Russian couple at the breakfast. Hotel sent Russian speaking guy to help them to make sure they are comfortable. Unbelievable! This place keep surprising me with level of comfort and how clean and well organized everything is here. All little details are done with love and smart way for customers. Bedding is hypoallergenic and comfortable. My room has beautiful view and a little balcony. I enjoyed pool, spa and face&body massage. Katrin is very professional and polite. Spa area is spotless also. Everyone I met outside was friendly, helpful and not irritated by tourists. I'm in love with Germany

Solid 3. First the beds are comfy and the staff are nice...but speak limited English if you need…read moreit. Biggest issue is their wifi....I literally have to reconnect every 3 or 4 minutes and it costs 1€. It is really awful. I cannot get any work done (I've had to reconnect already in this posting). Otherwise it's comfortable...way out here though.

My husband and I had the best possible experience at this wonderful hotel. It is not right in the…read morecenter of town, which we actually kind of liked. If you have a rental car like we did, the drive is not long (about 10-15 min). The scenery is gorgeous- we had a view of the vineyards from our balcony- and the hotel is so charming and well-kept. The lower level of the hotel has a fitness room and spa with a sauna, whirlpool/jacuzzi, steam bath, and a sun deck. It was all very pleasant and relaxing. They do charge 4 euro for the whirlpool but everything else is free. Parking is no extra charge and hassle-free...they have spaces right in front of the hotel and some a little off to the side as well. They also offer a luggage cart to save you multiple trips. Wi-fi only costs 1 euro per day. The hotel has an elevator and air conditioning! Bed was comfy. The breakfast here was very nice- we did not eat lunch or dinner in the restaurant so I cannot comment on the other meals but if it's anything like the rest of the hotel, I'm sure it's amazing. The staff, especially the woman who runs the front desk (owner?) is SO incredibly sweet and helpful. Anything we needed, any question we had, all we had to do was ask and it was handed over to us with a friendly smile. The staff we encountered spoke English rather well so communication wasn't an issue for us. Upon check-in, we were even given cards that gave us discounts at popular places to visit in town (the casino, Caracalla Spa, etc.) We would definitely recommend this hotel to anyone and look forward to returning some day!